Leading and Managing Change

Leading and Managing
Change

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Organisational examples where there has been an impact of change on an organisation’s
strategy and operations................................................................................................................1
M1 Different drivers for change in each of the given examples and the types of organisational
change they have affected...........................................................................................................4
TASK 2............................................................................................................................................5
P2 Ways in which internal and external drivers of change affect leadership, team and
individual behaviours within an organisation.............................................................................5
M2 Appropriate theories and models to critically evaluate organisational response to change. 6
P3 Measures that can be taken to minimise negative impacts of change on organisational
behaviour.....................................................................................................................................6
D1 Conclusions and recommendations with valid justifications for planning effectively for
change and applying change impact analysis..............................................................................7
TASK 3............................................................................................................................................7
P4 Different barriers for change and determine how they influence leadership decision-
making in a given organisational context....................................................................................7
M3 Use force field analysis........................................................................................................8
D2 Critically evaluate the use of force field analysis in the context of meeting organisational
objectives.....................................................................................................................................9
TASK 4............................................................................................................................................9
P5 Leadership approaches to dealing with change.....................................................................9
M4 Evaluate the extent to which leadership approaches can deliver organisational change
effectively applying appropriate models and frameworks........................................................10
D3 Critically evaluate the effectiveness of leadership approaches and models of change
management..............................................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
INTRODUCTION

Leading change refers to the collective undertaking which is attained in the respect of
human relationships. It is also termed as a team oriented activity in order to become high
performing teams that works together to adopt and lead changes. For leading appropriate changes
a company adopts effective change management procedure which assists the transitions of
organisation on people in order to understand and accept changes in present business
environment. As changes are happened internally and externally which is wholly depends on the
solution of problems as leading change considered as a leadership style that assists a business for
taking initiatives regarding the changes and moves towards the high growth and success. In this
report NEXT plc is chosen which is a British multinational footwear, clothing and home
products retailer that headquartered in Enderby, Leicester, UK. It was established in 1864 by
Joseph Hepworth and it has approx 700 stores. Under this assignment discuss about the drivers
of changes as internally and externally and their influences on businesses. The barriers of
changes also study that impacts on the leadership decision-making along with the several
approaches for dealing with changes effectively.
TASK 1
P1 Organisational examples where there has been an impact of change on an organisation’s
strategy and operations.
Organisational strategies refers to the sum of assumptions, actions and plans of company
which intends to accomplish the long term objectives of company. It is also considered as a
dynamic plan which maps proper routes regarding the recognition of business vision and objects.
Adoption of effective strategy for an organisation helps in providing benefits regarding the
competitive advantages and financial planning (Muldoon, 2018). In order to get huge
profitability a company NEXT plc requires to adopt changes within the dynamic business
situations and environments to facilitate their products to the customers as per the demand. In
this to know about the influences or impacts of changes n organisational strategy and operation
the comparison between NEXT plc and their major competitor Marks & Spencer are done. It can
be considered as follows:
Basis NEXT plc Marks & Spencer
Environmental
change
NEXT Plc is one of the retail sector
industry which has been affected by
In present scenario, the environment is
being affected with the plans and

the changes in environment. There
are other organisation as well which
is facing the same form of problem.
For the purpose of overcoming from
the problem societal response will
be effective for obtaining the
advantage. It will be necessary for
the management of NEXT Plc to
respond on the factors in the best
possible manner because they are
planning to bring the changes in
strategical and operations.
Impact on operations:
The management of NEXT Plc have
planned to restrict the use of
renewable resources which will
directly help to reduce the footmark
of carbon up to 40% till the end of
2021 and electrical changes by the
year 2025. To reuse the plastics bag
which are not in use for the
consumers which will directly help
to improve the level of efficiency of
the company.
Impact on strategies:
For the purpose of making
environment free from plastic bags,
the management of NEXT Plc will
try to improve the base of customers
by entering into the online market.
policies which are being used by the
business organisation. For the purpose
of overcoming from the problem
people are required to focus on their
decision which they take on daily
basis. Just because of environment
influences, the management of Mark &
Spencer will have to bring changes
within their operations including
strategies as well. This will give idea to
company to reduce the harmful activity
which has a adverse effect on the
society.
Impact on operations:
Here, company has a plan to reduce the
percentage of wastage which are
directly related with emission of carbon
by 50%. Even they are also going with
the concept of adaptation of eco-
friendly products. In addition, focusing
more on waste management techniques
which will allow the organisation sort
out the problem related to environment.
Impact on strategies:
In this, company has brought the
positive changes where they have
planned to introduce the method of
cashless payment. Even they have