logo

IT Focused Business Analysis (xxx)

   

Added on  2021-06-15

13 Pages4169 Words69 Views
Manage & Communicate IT Solutions forthe BusinessSubject:IT Focused Business AnalysisPrepared By,xxx

Table of Contents1.Introduction......................................................................................................................................................11.1Business Analysis............................................................................................................................................11.2Current Status of HDS.....................................................................................................................................11.3Case Study........................................................................................................................................................21.4My Role..............................................................................................................................................................32.Competency Specifications............................................................................................................................42.1Establishing Baseline Client IT Requirements and Change Control Processes to Track Changes to Requirements and Solution scope...........................................................................................................................42.1.1Analyzing Scope and Change Control..................................................................................................42.1.2Establishing baseline and Change Control..........................................................................................42.2Resolve Issues and Conflicts that Emerge During Final Stages of Identifying and Analyzing Requirements.............................................................................................................................................................52.3Determine How Requirements will be presented for Review.......................................................................52.4Secure Approval of Requirements from those Stakeholders who have the Appropriate Authority........52.5Examine and Organize the Set of Requirements and Record the Dependencies and Relationships for Each62.6Perform Impact Analysis to Assess or Evaluate the Impact of a Change..................................................62.7Deploy Requirements Management Toolsas Necessary.............................................................................62.8Identify Requirements that the Organization will use in the Long Term.....................................................62.9Name and Define Requirements Available for Future Re-use......................................................................73.Conclusion........................................................................................................................................................7References.....................................................................................................................................................................9

1.Introduction In this technology oriented world, the websites play a vital role in presenting the organizations. Anyorganization requires an effective website. Because, it acts as a means of communication for thecustomers. This case study projects on a small enterprise, (HDS) Hosted Desktop Solutions’ websitewhich is not maintained well. Despite that, this enterprise provides hosted "open-source" IT solutions forboth the small and medium sized businesses. 1.1Business AnalysisThe organizations must perform business analysis, because their advice is worth to improve thebusiness. The business analysts analyze the condition of the business, then identifies and evaluatesimportant suggestions which can help to improve the business system. Further, after an appropriateoption is selected the requirements are defined for effectively implement it to utilize the informationsystems foe fulfilling the business needs. The business analysts requires business knowledge toaccomplish their role and responsibility of analyzing the business. The important business knowledgeincludes business case development, expertise in subject matter, business finance, knowledge related tothe domain, structure of the organization, information technology principles, architecture of thebusiness and supplier management. Additionally, the analysts must have skills related to communication,critical thinking, political awareness, relationship building, team working, influencing, analytical skills,giving attention to details, leadership, skills to solve problems, professional development and self-confidence.They should be able to differentiate on significant and insignificant investment to improve the IT in theenterprise. It is essential that the business analysts have competencies on their professional techniquessuch as, investigation techniques, strategy analysis, Project management, stakeholder analysis andmanagement, gap analysis, requirements engineering, data modelling, business modelling, facilitationskills, agile thinking and portfolio management. 1

1.2Current Status of HDS HDS is a small enterprise which is located in Sydney’s IT hub of North Ryde. This company offers fullservices such as hardware and software installation, configuration, system management and websitedevelopment along with intranets and extranets. Despite of active participation by the founders Bob andJeff, the company lacks administration skills. The role and responsibilities of the staff is not defined inHDS, which follows, "Small family business culture." Its customers are increasing and the founders,whereas the marketing and Customer Relationship Management are also taken care by them. Apartfrom this, they even handle delivering certain hosted services, from equipment within the premises;developing open source solutions and deployment of clients and its own applications. Seeing the currentcondition of HDS, the staff don’t feel secured when they think of their future, in this company. Thecurrent plan followed by the founders is, ad-hoc strategic plan. HDS has come to a conclusion that cloudcomputing could increase its opportunities and ensure expanding its services, especially in the educationsector. It will help to maximize the revenue, market share and open more market opportunities. The following are the main points noted related to the development of the website: 1)Business objective is missing for the company i.e., vision and mission. 2)The website design is old and retarded. It needs new look and feel.3)The can functionalities of the website are not up to the mark. 4)Moreover, it is suggested that the HDS website have SEO strategy (Search Engine Optimization.Thus, developing a new website will be helpful for the company.1.3Case Study Though HDS works on building various websites for its clients, its own website is not managedeffectively. The founders are incapable to manage all the issues which are increasing with the growth ofthe business. They are similar management issues related to whether the organizational systems is inplace or not, for smooth flow of operations in the enterprise. Earlier the founders took care of theinternal IT, even after hiring a senior technician the internal IT was fixed by the founders itself, forimmediate relief. This continued due to financial blocks i.e., delayed payment form the new clients. Dueto the growth of the customers, the founders and the senior technician are away from office most of thetime. This has led to this management issue, related to fixing the internal IT in their absence.Currently, the issue noticed revolves around business IT development for building a new website, as thecurrent website is outdated and lacks important functionalities that is required for an IT firm’s website.Moreover, the company has not updated its information from a long time. I have been hired as CIO of HDS, which provides hosted "open-source" IT solutions for businessesirrespective of their size (mostly small to medium sized businesses). The founders are Bob and Jeff, whostarted working as a company only with their laptops. Despite of spending a lot of time on the IT needsof their clients, the founders are unable to attend the issues of their own business’s IT infrastructure,which has become ad-hoc and is incapable to meet the business’s demands on its current growth. The key objective is to analyze the case study, find the internal IT constraints and issues faced by the2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
IT Business Analysis ICTSAD601
|13
|4473
|76

Build a Business Website 3 Build a Business Website 3 Build a Business Website 3 Build a Business Website 3 Build a Business Website 3 Build a Business Website 3 Build a Business Website 3 Build a Bus
|22
|5198
|456

IT Business Analysis for a Business Website - Desklib
|16
|2953
|428

IT Focussed Business Analysis
|19
|4471
|18

Security Analysis Baseline for Computer Information System
|33
|4927
|247

IT Quality Management Plan (pdf)
|14
|4543
|40