Management and Leadership in Dentistry

Management
and
Leadership in
Dentistry

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Different types of meetings in the organization...............................................................3
1.2 Explain why it is necessary to have different types of meeting.......................................4
TASK 2............................................................................................................................................4
2.1 Purpose and objectives of a meeting................................................................................4
2.2 Identify the resources required to support and manage the meeting................................5
2.3 The reason behind who is to be invited to the meeting....................................................6
2.4 Justification of the information that attendees will be provided with in advance of the
meeting...................................................................................................................................6
TASK 3 ...........................................................................................................................................7
3.1 Evaluation of own ability to chair/lead a meeting............................................................7
3.2 Identify areas of weakness in own performance when managing meetings....................8
3.3 Development of personal development plan to improve own performance when managing
meetings..................................................................................................................................8
TASK 4 ...........................................................................................................................................9
4.1 Monitor the progress of actions agreed by relevant meeting attendees............................9
4.2 Manage any personal actions from the meetings to deadlines.........................................9
4.3 Evaluation of the impact on the organization of all the actions agreed at the meeting..10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
.......................................................................................................................................................11

INTRODUCTION
Management refers to multiple activities that helps an organization in managing business
and people by utilizing available resources to achieve goals and objectives (Stray, Sjøberg, and
Dybå, 2016). Whereas, leadership is the ability of a company's management to set and
accomplish challenging goals by making decisions in order to outperform the rivals and to
motivate employees to perform well. The organization chosen in this report is Platinum Dental
Care Dentistry having its headquarters at London, United Kingdom. Further, the report covers
types of meetings, purpose and objective, resources required for the meeting, explanation of the
attendees and information necessary to be provided in advance. Along with this, evaluation of
ability to chair a meeting, identification in areas of weaknesses and creating of personal
development plan. Furthermore, reviewing of progress in meeting and evaluation of impact of
organization (World Health Organization, 2016).
TASK 1
1.1 Different types of meetings in the organization
Meeting is a gathering of number of people to discuss agenda and transaction of lawful
business. The types of meetings that are conducted in Platinum Dental Care dentistry are as
follows:
 Decision making meetings: It is a meeting which is held in a formal way to take votes
or to agree on major or key decisions along with a commitment to implement the
decisions so taken. These meetings are attended by top management of Platinum Dental
Care dentistry as they have authority for making significant decisions. These are held
when some important decisions have to be made. The agenda for this meeting must be
sent at least three days to one week before the date fixed for meeting. A meeting may be
concluded without a decision. Platinum Dental Care takes suggestions of its staff to
shortlist the best idea which can be included in final decision. Further, how these will be
implemented is always decided in the meetings only. This makes Platinum work in an
efficient manner without any hindrance.
 Team building meeting: These meetings are held to make types of activities directed
towards developing strong social relations and to define roles within teams to be
performed in a collective manner (Wiltshire, Butner and Fiore, 2018). All the Platinum

Dental Care' team members along with team leader attend such meetings. Such meetings
are conducted on a monthly basis to set daily targets that should be accomplished within
the powers and roles as provided by Platinum Dental Care. These are best to hold with
an objective to foster collaboration among team members so that individual efforts can
be aligned with common goal. These are very useful meetings which should be held
more frequently. Also, to encourage the members to participate actively in their work for
desired results.
 Problem solving meetings: These meetings are held as and when problem arise in the
environment. It is highly formal meeting in which techniques and solutions are
developed. These are attended by the staff concerned and top management together with
HR and patient of Platinum Dental Care dentistry. Platinum Dental Care hold such kind
of meetings to resolve conflicts through negotiation. Such meetings often end with a new
strategy which can be implemented to prevent hindrance in current work.
1.2 Explain why it is necessary to have different types of meeting
 Decision making meetings: Platinum Dental Care dentistry has to make decisions
regarding changes in policies, finding ways to resolve conflicts, to improve system etc.
on a regular basis. Also, innovation and technologies are two prime needs of Platinum
Dental Care. The demand for advance solution is ever increasing and to meet them
constant supply and development of new machineries and technologies are needed.
Agendas regarding such decisions are made which are then discussed and put for votes so
as to pass the resolution. The goal of such meeting is to get maximum by allocating
resources and to remain effective and efficient (Glasdam, Oeye and Thrysoee, 2015).
Platinum Dental Care conduct decision making meeting to make strategies in order to
become more competitive.
 Team building meetings: Platinum Dental Care hold such meetings quite frequently to
boost the confidence of groups and allot them new tasks to be completed within specified
time. The individuals are given roles and responsibilities together with motivation so that
good relations with outside world can be created. Such meetings help in motivating
employees to achieve their tasks in a collaborative manner. In order to remove
dysfunctional element which can possibly slow down performance of team Platinum
Dental Care hold such meetings.