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Management and Operation Characteristics - Tesco

   

Added on  2020-10-23

19 Pages5109 Words457 Views
Management and Operation

ContentsINTRODUCTION...........................................................................................................................3Main Body.......................................................................................................................................3P1 Define and compare the different roles and characteristic of a leader and manager..............3P2 Examine examples of how the role of a leader and functions of a manager apply indifferent situational contexts........................................................................................................4P3 Apply different theories and models of approach including situational leadership, systemsleadership and contingency..........................................................................................................6P4. Key approaches of operations management..........................................................................8P5. Value and importance of operations management..............................................................10P6. Internal factors affecting the business environment............................................................12Conclusion.....................................................................................................................................14References......................................................................................................................................15

INTRODUCTIONThe definition of management is the way something is being handled, careful treatment,supervising skills, or those in charge of business and groups. This report is based on the one ofthe most leading retail industry of UK that is Tesco which have 12.5% of total stake from theretail industry. Tesco was founded in 1919 by Jack Cohen as group of market stalls and havingtotal 6569 shops. This report contains the different roles and characteristics of a leader andmanager and also explains the comparison in between these two and explains the definition ofleaders and managers (Shabanpour-Haghighi and Seifi, 2015). This report contains the roles andfunctions of a manager in different situational context like technological changes, labourturnover, conflicts how the Tesco deals and overcome from these situations and applies thedifferent leadership theories also explains how it will help the Tesco in the working (Berning andVenter, 2015).Main BodyP1 Define and compare the different roles and characteristic of a leader and manager.Leaders must posses the quality of honesty, and when the leaders have to lead the team they musthave to be straight forward, as the organisation and employees are the reflection of leaders.Leaders must be the person who follows the honesty and ethical behaviour so everyone canfollow them. Managers are the persons who must knows that there team are made of individualwho strives to reach their personal goals as well as team goals(Lindström and et.al., 2015). Goodmanagers always tries to meet with their team to discover strength and work on the weakness.There is too much difference in the manager and leaders as both of them having differentapproaches towards the work. Both of them having different roles to deal a organisation as leaderis the person who influence to their subordinates to achieve the desired goal and manager at thesame time manages the organisation in a responsible manner by doing planning, organising,controlling and coordinating.Difference in role and Characteristics of the Leader and Manager.Roles & CharacteristicsLeaderManagerVisionLeaders frame the picture aswhat they want to see aspossible and make the peopleManagers focus on setting,measuring and achieving thegoals they control the situation3

inspire in turning the visioninto reality.or exceed their objectives(Bernon, Cullen and Gorst,2016).DecisionLeaders of Tesco facilitate thedecisionWhile managers of Tescomakes decision (Chiu and et.al2016).ChangeChange is being promoted byleaders.Managers will react on thechange (Chiu and et.al 2016).IdentityLeaders plays the vital role inthe success of the Tesco asthey are unique anddifferentiated personManagers mimic the behaviourand competencies as they alsolearn from others and theyadopt the style of leadershiprather to define (Chiu and et.al2016). AimManagers of Tesco aims in thegrowth and development of anorganisation.While managers of Tesco areresponsible for the requiredresult (Gokhale, CommVaultSystems Inc, 2015).ApproachLeaders of Tesco sets thedirection for the managers.Manager of Tesco will plan forthe direction given by leaders.Risk Leaders of the Tesco takes therisk and always willing to trynew things even theconsequences of failure isequal.Managers of Tesco alwaystries to minimise the risk. Theywill try to avoid or control theproblems rather thanembracing them. (Gokhale,Comm, Vault Systems Inc,2015). .Style They follow theTransformational style.Managers of Tesco adopts thetransactional style. 4

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