Assessment of Characteristics of Leader and Manager

MANAGEMENT AND OPERATION
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Table of Contents
Introduction:....................................................................................................................................3
LO 1.................................................................................................................................................3
Task 1:.............................................................................................................................................3
Assessment of characteristics of leader and manager: (P1).............................................................3
LO 2.................................................................................................................................................5
Assessment role of leader and function of manager in situational context: (P2)............................5
Assessment of different theories and models of leadership: (P3)....................................................7
LO 3.................................................................................................................................................8
Task 2...............................................................................................................................................8
Assessment of approaches to managers and leaders: (P4)...............................................................8
Assessment of importance and value of operation management: (P5)..........................................10
LO 4...............................................................................................................................................11
Assessment of factors having influence upon operational management: (P6)..............................11
Conclusion:....................................................................................................................................13
References......................................................................................................................................14
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Introduction:
Managers and leaders are the most profitable asset for any organization seeking expansion and
growth in the field of competition or challenge. Even though the vision statement of both
manager and leader is to enhance the competitiveness of the organization in the market place,
characteristics and behavior is different which is hard to identify and observed. The following
study would state about the different role or characteristics of both manager and leader towards
increasing the performance and position status of M&S Ltd which a medium size retail
organization. Moreover, different approaches of leadership and management would be
highlighted along with the steps required to achieve the objectives or goals. Thus, factors
existing within the business environment would also be discussed along with its final impact on
the overall organization.
LO 1
Task 1:
Assessment of characteristics of leader and manager: (P1)
While leader direct the path of the organization towards profitable or positive path and guide the
employees or professionals to overcome the barriers and problems, manager on the other hand,
needs to manage or administer the entire activities or operations of the employees or
professionals (Arnold and Nelson, 2014). Further, productive mixture of both leadership and
management skills would enable the enterprise to achieve mission and vision statement and
satisfy the respective customers. Linking the same with the subject matter the overall role or
characteristics of leader under M&S Ltd is elaborated below:
Characteristics or role of leader:
Creation of idea:
Leaders create unique ideas for the betterment of the organization in the field of competition or
challenge. They encompass the talent of creativity and utilize it for enhancing the working
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parameters of the organization. Linking the same, leader of M&S Ltd comes up with creative
ideas of discovering e-commerce business to attract more customers (Arnold and Nelson, 2014).
Direction:
As mentioned in the definition itself, leaders are responsible if the direction of the enterprise or
organization is not correct and often leads to losses. Apart from creative ideas, leaders also show
the direction to the employees or professionals working underneath.
Risk bearing factor:
New business plans are always comprises of some risks or uncertainties which are bear by
respective leaders in different organization. Linking the same, the idea of M&S Ltd behind
extending into e-commerce business is also comprise of many financial and non-financial
uncertainties and leaders are held liable for it (Austin, Nolan and O'Donnell, 2012).
Characteristics or role of manager:
Risk mitigation:
Unlike leaders, managers use to minimize the risks by implementing different tools such as
SWOT and PESTEL analysis so to secure the legal position of the enterprise in the market place.
Linking the same, all the activities related to e-commerce expansion are administered by
manager of M&S Ltd so to reduce the level of uncertainties or risks arising from significant
sources (Austin, Nolan and O'Donnell, 2012).
Instruct employees:
While leaders only states about the ultimate direction and outcome of different projects managers
are held’s liable behind providing proper guidance and instruction to the respective professionals
or employees. Leader encourages the professionals while manager administered the employees
for future betterment of the organization.
Planning:
Managers use to plan the entire details of projects stated by leaders to execute the same in an
appropriate manner (BELKER, MCCORMICK and TOPCHIK, 2012). Dividing the tasks or
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