Project Assignment on Management and Operation
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Added on 2020-06-05
Project Assignment on Management and Operation
Added on 2020-06-05
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MANAGEMENT AND OPERATION
Table of ContentsIntroduction......................................................................................................................................2Task 1...............................................................................................................................................2P1 Different roles and characteristics of a leader and a manager....................................................2M1 Differences in the role of leaders and managers in the context of theories and concepts.....4P2 Application of role of a leader and functioning of a manager in different situational contexts.5M2 Strength and weakness of the different approaches..............................................................6P3 Different theories and models of approach, including situational leadership, Systems leadership and contingency..............................................................................................................6D1 Analysis on different theories and approaches on leadership................................................7Task 2...............................................................................................................................................7P4 Key approaches to operations management and the role that leaders and managers play.........7M3 Improvement of efficiencies of operational management to meet the business objectives bythe leaders and managers.............................................................................................................8P5 The importance and value of operations management in achieving business objectives...........9P6 Factors within the business environment that impact upon operational management and decision-making by Leaders and managers...................................................................................10M4 Different factors that affect the business environment and wider community....................10D2 Evaluation on application of operations management and factors that impact on the business environment in relation to the leadership and management........................................11Conclusion.....................................................................................................................................12References......................................................................................................................................13Page 1 of 16
Introduction The study of the Mark and Spencer Ltd. gives the clear depiction of the multinational retailingbusiness where the roles of the managers and leaders play a greater part in building the businessmore in Westminster and the whole of the UK. The aim of this study is to make out thedifferences between the function of a manager with that of a leader in the organisation of Markand Spencer Ltd and to provide the various scenarios of opportunities of the businessorganisation. Task 1 P1 Different roles and characteristics of a leader and a manager Management: Managers are the persons who are solely responsible for the administering of thebusiness organisation with the determinations and the managing of every other parts of thebusiness. The generation of the employee recruitments and the principle settings are theimportant operations of the business that are go be taken care of by the managers. This can bewell maintained by the managerial skills which the manager maintains in making the controlover his directions of management over the business as well as the team members (Jacob andChase, 2013). The manager is the one who takes the ultimate care of the business organisationlike the famous organisation Mark and Spencer ltd (Hajli, 2014). Role of a manager can be well described in the following ways:Interpersonal role: The leadership roles to mentor on the important parts of the business deals, trusting theemployees and assigning the working operations over them.Liaison roles make him coordinate the organisational in and out observation.Informational role:Monitoring of the information both in case of the internal as well as externalenvironment.Dissemination of the useful information transmission to the other employees of thebusiness organisation.Page 2 of 16
Decisional role:Entrepreneurial role to make the initiation of the investments and the distribution of theevent details as well as the organisational crisis. Assigning of the resources and the functional divisions on budgets, lower managementand the negotiation of the customers and shareholders. Characteristics:Importance of self skill and knowledge:The ethical professional touch in his character makes hips position rise with theinteractive skills with profound knowledge on the professional touch in his informativeknowledge which facilitates the communication process with one and all. The emotional skills to identify and handle the feelings would make the specialised andlogical management of job style and leadership attitude with the self developmentprocesses. This is the important characteristics ion him including the organisation,situation, personal values and the personality development.Management skills:The survival growth strategies are his grip of operations from the part of a manager withthe self development processes managing the changing concepts, environment changes,organisational changes, and structural differences with the chain of demands,implementation of changes, required skills of the motivated people and concerning of thethreatened part of the business. Empowerment in the facilitating of the business requirements, the connectivity level withthe other stakeholders, the attainment of the developmental models with the responsibilityof limits and chain of commands over the structures with changing concepts of seekingchallenges, change of situations.Leadership: Leaders are those who have their leadership skills on leading a team in anorganization to run a business with the principles of the organisation with the proper inspectionsand guidance from the head, manager and the higher authorities (Jacobs and Chase, 2013). Leadership roles:Leadership roles functions with the levels of the responsibilities of the organisation as ateam. The integration of the personal goals should meet with the organisational criteria. Page 3 of 16
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