Management and Operation Assignment - Marks & Spencer Group Plc
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Added on 2020-11-12
Management and Operation Assignment - Marks & Spencer Group Plc
Added on 2020-11-12
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Management and Operation
Table of ContentsTable of ContentsINTRODUCTION ..........................................................................................................................1TASK 1............................................................................................................................................1P1 State and compare different characteristics and roles of leaders ..........................................1TASK 2............................................................................................................................................3P2 Roles of an effective leader and various functions of manager.............................................3P3 Theories and models of leadership .......................................................................................5TASK 3............................................................................................................................................6P4 Key approaches to the operational management...................................................................6P5 Significance and value of operation management.................................................................7TASK 4 ...........................................................................................................................................9P6 Factors that has impact over an operation management and effective decision-making bymanager and leaders....................................................................................................................9CONCLUSION .............................................................................................................................11REFRENCES.................................................................................................................................12
INTRODUCTION The concept of Operation Management deals with managing and controlling theprocedure of manufacturing and distribution of products and services. Operations has beenbecome continuous rolling function of business which deals with production of goods & serviceswith the focal purpose of profit & business maximisation (Petroianu, 2012).This report will be carried on Marks & Spencer Group Plc which is one of the leadingBritish multinational retailer engaged in selling the clothings, home products and luxury foodproducts. It is headquartered in Westminster, London. This company has been listed on theLondon stock Exchange and comes under FTSE 100 index.This report will cover comparing different roles and characteristics of the leader andmanager along with their functions of the manager in different situational contexts. Also, thisreport will include different theories and models of approach, including the leadership. Apartfrom this, report has part of discussion on key approaches to operation management and factorsincluding external within the business environment which would impact the operations of thebusiness. TASK 1P1 State and compare several characteristics and roles of leaders In M&S both managers and leaders consider as an essential part. Goals and objectives ofthe firm can be accomplished through effective leadership and management. Manager is a key person who is in charge of overseeing or controlling gatherings orassociation. Administrator gives guidance to the workers and controls every one of the exercisesof the firm (Handschin, 2017). In Marks & Spencer, the task of the manager is to energize theirrepresentatives and inspire them to work in the successful way. They plan systems and execute itto expand the effectiveness of the firm. On the other hand, Leader is a enrolling person whoimpacts the gathering of people towards the achievement of an objectives and goals and leadthem towards the achievement of such. A compelling pioneer creates moving future vision andmove and spur the people to draw in with vision. Leader has to guide and empower their teammembers to get the ultimate remedy of any issues. They generally set the goals based vision,thoughts and pecuniary idea for growth of an organisation. Comparison between manager and leader 1
Leader Manager They emphasize more on improving theknowledge and skills of their followers Leaders are known for their innovation.They generate idea with an aim ofenhancing performance andproductivity of its team members.They formulate principle andguidelinesThey have the ability to influence otherpeople and lead a team Leader also laid stress on creatinghealthy and flexible work environmentthat indirectly motivates employees.The role of manager is to handle andcontrol all business operation and taskin a structured and thorough manner. Managers are passionate. They usuallywork in order to increase firm'sprofitability. The main duty of manager is to frameplans and policies so that business goalscan be accomplished effectively. They co-ordinate and organize thingssystematically. Managers focus on works and taskssuch as organizing, decision making,planning, etc. Role of manager and leader: Decision making: Both leader and manager plays crucial role in firm's decision making.Managers takes choices with respect to everyday exercises of the firm and pioneers takes choicesabout the advancement of abilities and learning of the workers. Both take vital choices with theregular enthusiasm of expanding the efficiency and gainfulness of the firm.Employee Engagement: Involvement of workers in the exercises of the firm isimperative. Managers and leaders, both assume imperative part in worker commitment. Theyattempt to make coordination and collaboration among the individuals from staff (Casolino,2012). It causes them in keeping up a solid workplace at work environment. It energizes theworkers in achieving targets of the firm. Both leaders and managers contributes significantlytowards organizational growth and success. Both can accomplish objectives and goals of anorganisation. Functions of the manager:It consists of five essential elements of the managerial personwould enhance their vision, potential, strategic thinking along with idea generation to gain thebusiness effectiveness. These are the following - 2
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