Roles and Features of Leaders and Managers in Operation Management

MANAGEMENT AND OPERATION
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INTRODUCTION
Operation management is an important criterion in company and this is something which
helps company to have a better manufacturing of products and services in right context as well.
In this competitive world it is required to provide the quality product and service to customers as
they are very much rationale in nature and they need better goods for the amount they are paying.
Although operation manager is that person who manages all the requirement of production
department as all such scenarios is related to that only. Bringing quality with innovation and
creativity can make them to attract lots of customer and they can attain their goals and objectives
as well. The report is based on ROLEX which is a wrist watch company and founded by Alfred
Davis and Hans Wildorf in year around 1905. Assignment will include roles and features of
managers and leaders in different situation context and how operation management helps in
attaining the goals and objectives of company in better manner as well. Apart from all such
which factors affect the working of company.
TASK 1
P1 Roles and features of leaders and managers.
MANAGERS
They are those who bring various policy and procedure in company so that effective work can be
done and responsible for every working in organization as well. Managers are also has responsibility to
divide the task according to their department and specific skills to complete the work on time. Managers
do have various roles and features in organization when they perform their duty and some of those are
as follows:
ROLES
Divide work: Managers are those who divide the work according to the department in
organization so that they can perform in better manner as well. Dividing the work according specialty of
people and employees then effective and time completion work can be there. Division of work also
helps in proper working as well
Act as pool: Managers in organization play role of pool in between the top level and lower level
so that they can communicate with both the levels in better manner and such thing can result in proper
working as well. Stope level produce policy and procedure and manager communicate such to lower
level in effective manner so that whole company can work in better manner.
FEATURE
Commitment: Managers generally have commitment towards their working which
makes them different from others and this make to perform their duty even in better manner
then others. This is something which provides power to them to have their working in same
direction and have commitment towards their working as well.
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