Roles of Leader and Manager in Firm : Report
Added on 2020-07-22
12 Pages4011 Words66 Views
MANAGEMENT ANDOPERATION
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Compare different roles and features of leader and manager................................................1Task 2...............................................................................................................................................3P2 Role of leader and function of manager in different situations.............................................3P3 Different theories and approach of leadership.......................................................................4Task 3 ..............................................................................................................................................5P4 Key approaches and the role leaders and managers play in OM...........................................5P5 Importance and value of operation management in business................................................6Task 4...............................................................................................................................................7P6 Assess the factors within the organisation which affect operation management...................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONOperation management is responsible for transforming the resources or raw materials inproducts and services. It is a process of getting high level of efficiency & effectiveness inworking scenario. The operation manager works hard to reduce cost of production in industryand they try not to have any wastage of their material, with this the company is able to achievemaximum level of its goals and objectives (White, 2016). This department is mainly used inmanufacturing firms as this helps in getting the proper utilisation of resources and effectiveproduction of items. The report is based on M&S which is a clothing company in UK. Companywas founded in the year around 1885 by Michael Marks and Thomas Spencer and having almost400 branches around the world. Approximately 86,000 employees are retained by firm. Reportwill discuss about various roles of leader and manager in firm and their existence in varioussituational context. Methods /theories and key approaches to operation management. Importanceof OM and assessing the factors having impact on operational management. TASK 1P1 Compare different roles and features of leader and manager.Manager and leaders both are the important aspect of the organisation. They make everyindividual in such way that they can perform their task in smoother and perfect way. Both leadsand manages everything and performs various function in organisation to attain the goals andobjectives in perfect manner (Handschin and Petroianu, 2012). They both are motivator as theytry to get the performance of employees in effective way. Managers: They are superior in firm and they have many responsibilities like utilizingthe available resources and making policies and communicating those to each and everydepartment in effective manner so that the work can be done in perfect manner. Managers doresponsible for setting goals and objectives which has to be completed in stated time period.Different roles of managers is as follows:Interpersonal role: Managers in M&S has many responsibilities on their shoulder as theyhave to manage all the function in organisation to have a perfect work scenario which will goingto helps in attaining the goals and targets. They follow many leadership style to get the properworking by every member, styles are like (participative, consultative, authoritative and1
exploitative.) managers do make policies and makes decision regarding the working format inthe firm which has to be followed by every level and department. Informational role: Managers are those who supervise everything in organisation andseeks information that the work is going in smoother manner or not. Information regarding theoutside world is also required as because this helps in getting the new technology and thechanges in environment is there or not (Nakayama and Bucks, 2012). Having this makescompany to perform better and to compete in market with ease. Decision maker: They are decision maker in organisation although manager are thosewho divide work and provides responsibilities to leaders to have a smooth functioning of firmand they are responsible for the policies in entity and they have to make a perfect decision andnorms for firm. Leaders: Leaders come under the managers and they are responsible for motivatingemployees to get the perfect work out of them and workers easily communicate with them. Rolesof leader are follows: They build the direction in which employees has to work to get perfect systematic resultsout of it.Leaders do motivate employees to work effectively which will helps in the developmentof themselves and the organisation as one. Leaders to supervise the workers so that efficiency in work can be received.Features of the leader and manager are as follows:Communicator: Leader and manager both are the communicator in organisation and theyare responsible for communicating. Managers communicate its policies and norms to everydepartment and leaders do interact with employees to make them motivated to work in greatmanner . Motivator: Both of them are the motivator in firm which helps in getting effective workin organisation as motivated workers work hard and makes a entity to achieve its goals andobjectives in correct way. Positive attitude: The both are positive in their work as they know the ways of doingwork. Positive attitude in work environment influences every individual to work in right trackand help the firm to attain its targets. 2
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