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Importance of Management and Operation - M&S

   

Added on  2020-07-22

16 Pages5232 Words66 Views
MANAGEMENT ANDOPERATION

Table of ContentsINTRODUCTION ..........................................................................................................................4Task 1...............................................................................................................................................4P1 Role and feature of manager and leaders...............................................................................4Task 2...............................................................................................................................................6P2 Role of leader and function of manager in different situations.............................................6P3 Different theories and leadership styles.................................................................................7Task 3...............................................................................................................................................9P4 Key approaches to operation management............................................................................9P5 Importance of OM in achieving organisation objective......................................................10Task 4.............................................................................................................................................12P6 Business environment which impact on decision making by leader and manager..............12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14Online.............................................................................................................................................15

INTRODUCTION Management and operation is a process which help company to reduce wastage by usingthe available resources in correct format. Operation manager is responsible for carrying outquality products and services with minimum resources which provide healthy relation oforganisation and customer and thus it helps company to earn higher profits and goal andobjectives can be achieved in proper manner (Lisi, 2010). There is a high competition in marketand to compete with such it is needed concept to have management and operation department inindustry which help firm to get stable in market for longer period. The report is based onMARKS AND SPENCER, which is a founded by Thomas Spencer and Sir Michael Marks inyear around 1884 in UK. The company sells clothing, home items and luxury food products.Assignment will discuss about role and characteristic leader/manager play, their role andfunction in different situation, various leadership approach of leadership and key approaches ofoperation management. Apart from all such it will also discuss as importance of OM inachievement goal and objective and business environment which impact on decision making ofleaders. Task 1P1 Role and feature of manager and leaders.The manager and leader is such which help organisation in order to attain their goal andobjective in proper manner. They both are responsible for getting the effective working byemployees as such help in gaining higher profits as well. The various role and characteristics ofleader and manager is as follows: MANAGER: Manager is that person who is responsible for creating and making of policy andprocedure for the whole company as one. They divide work and task according to theirspecification, knowledge and various department which help company to get effective andefficient working in proper manner (Lindström and et. al., 2012). Various role and leader ofmanager are as follows: Role:

Divide work: The manager is responsible for dividing the work in effective manner andthus this helps organisation to attain their goal and objective in perfect way. Dividing workaccording to department makes firm to complete their task on time and somewhere this helpentity to get higher profits as well. Dividing task help in bringing coordination in firm whichreduces the chances of getting work redundancy in industry. Monitor: The manager are such which monitor every task of employees to know that theyare performing in right context or not. Monitoring things in organisation help firm to receivehigher productivity and performance which make entity to attain their organisational goal andobjective in effective way (Handschin and Petroianu, 2012). Monitoring by manager make themto provide them the right direction so that they can work in proper manner. FEATURE: Coordination: The manager is that person who is responsible for getting the coordinationamong various department of firm which make them to receive the organisation goal andobjective in effective manner. Thus manager encourage every person to work in right contextand help other to have effective working which make them to have an efficient working and allsuch coordination help firm to increase the productivity and performance of employees as well. Positive attitude:It is needed to have a positive attitude of manager towards the workwhich make them to get effective working which help organisation to achieve their goal andobjective in proper manner. Accordingly positive attitude is such which affect the enthusiasm ofemployees and influences workers too have an effective work and with dedication and discipline.LEADER: Leader is such person who works under the manager and thus they are those who areresponsible for influencing and motivating employees so that effective working can be seen fromsuch workers which help in attaining the company goal and objective (Chen and et. al., 2010). Role: Direction: Leaders are those who are responsible for providing direction to employeeswhich help worker to complete their task and work in proper manner. Right direction work alsohelp in increasing the quality of work and this help employees itself in increasing theirperformances and productivity in effective way.

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