Role of Leader and Manager in Operation Management

Management and
Operations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
LO1 .................................................................................................................................................1
P1 Define and compare various characteristics and role of leader and manager-..................1
LO2..................................................................................................................................................3
P2 Examining example of how role of leader and function of manager apply in various
situational context-.................................................................................................................3
P3 Application of various theories and model of the approach that include situational
leaderships, contingency and system leadership-...................................................................4
Strength and weaknesses of various approaches to the situation within work environment- 6
LO3..................................................................................................................................................7
P4 Explaining key approaches to operation management and role which leader & manager
plays-......................................................................................................................................7
P5 Explaining importance and value of operation management in gaining business objectives-
................................................................................................................................................9
LO4................................................................................................................................................11
P6 Assessing factors among business environment which impact operation management and
decision-making by manager and leaders-...........................................................................11
CONCLUSION..............................................................................................................................12
REFRENCES.................................................................................................................................13

INTRODUCTION
Management and operation are main factor of the strength in a company. It is helpful for
an organizing, controlling process of the production and redesigning operation of business in
production of products and services.
TESCO is multinational general and grocery merchandize which operates its business in
overall United Kingdom. Company is measured as ninth biggest retailer in world by its revenue.
The company had revenue of 63,911 million euro. Above report includes comparison of various
roles and characteristics of the leader and manager. Examining example of how role of leader
and function of manager apply in various situational context. Report carried forward with
application of different theories and models including system leadership, situational leadership
and contingency theory. Explaining main approaches of operation management and role that
manager and leader plays. The report ends with importance and value of operation management
in gaining business objectives. Assessing various factors among business environment that had
impact on operational management and decision-making by manager and leaders.
LO1
Difference among role of leader and function of the manager-
P1 Define and compare various characteristics and role of leader and manager-
Leader- A leader is individual who influence group of the people toward achievement of goal
and objectives. The great leader inspire confidence in other individual and push them forward
towards action.
Manager- Manager control and manage various department in TESCO, or guiding individual
who are working for them. Manager is accountable for maintaining and planning work system,
policies, procedure which encourage and enable optimum performances of its people (Decman
and et.al.,2018).
Difference between leader and manager-
Basis Leader Manager
Vision Leaders of TESCO develop and create
visions for their workers and engaged them
for turning that visions into reality.
Manager of TESCO always
concentrates on setting,
measuring and achieving goal
and objective effectively.
1

Taking risk TESCO's Leaders are always ready to bear
risk and trying for innovation and new
development into the business.
Manager are working for
minimizing the risk. They are
try to control and avoid
problems in TESCO. Measures
and controls are always taken
by them in favour of
minimizing such risk.
New skills Leader tend to develop new skill and
knowledge on regular basis so that they
can have continuous improvement in them
TESCO (Herman, 2016).
Whereas manager seek to work
on maintaining perfection into
existing skill and adopting
some behaviour that would be
helpful for the TESCO.
Building
relationship
Leaders of TESCO focus on the
individuals and building good relationship
with the stakeholders.
Manager concentrates on the
structure that are important for
setting and gaining goals for
TESCO.
Setting goals Leaders always attempts to develop long
term goals which are to be achieved
further. Big picture is developed by them
and further direction are set for achieving
final goals of TESCO.
Manager creates short term
goals for TESCO. This short
term are required to be
fulfilled within limited period.
Followers Leader are always charismatic. They get
respect from the other individual for their
charisma and let other to follow them in
TESCO (Bush, 2019).
Managers are authoritative.
They don't have followers. But
they get respect from their
employers for the post and
skills which is owned by them
in TESCO.
Similarities among leader and manager-
2