Roles and Characteristics of Leaders and Managers in Operations Management

Management and
Operations

Table of Contents
INTRODUCATION........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Roles and characteristics of a leaders and managers.........................................................3
TASK 2............................................................................................................................................5
P2. Functions of leaders & manager which applies in every situation .................................5
P3 Models and Theories.........................................................................................................7
TASK 3............................................................................................................................................9
P4 Approaches to operations management and role of leaders and managers in the
organization............................................................................................................................9
P5 Importance of operations management in achieving business goals and objectives......11
TASK 4..........................................................................................................................................13
P6 The factors affecting business environment and impact on the operations and decision-
making in the organization by leaders and managers..........................................................13
CONCLUSION .............................................................................................................................14
REFFERENCE .............................................................................................................................16
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INTRODUCATION
Operation management is designed to manage all managerial factor like
planning, organising, directing and controlling. In a specific time period they they should
produce there products and distribute it with the good quality, goods and services.
Through the operation management an organisation can improve it's productivity. It is
an important process. All the functions of management are controlled by operation
management. It is necessary for the employers as well as organisation also. It is
beneficial for organisations success. Manager of an organisation focused on the quality
of products (Williams, 2015). Leader and manager of the organisation is the main body
of an organisation. according to the customers requirement, good and services should
be improved with the batter quality. The present report is based on Tesco. It is founded
in 1919 and it's headquarter is in London, UK. Tesco is basically a retail company. It is a
multinational company. This report describe some characteristic and those are like
responsibility of a leader and managerial functions in business activities. Along with this
Describe the relationship between leadership and management, theories of leadership,
models of approach including contingency.
TASK 1
P1 Roles and characteristics of a leaders and managers
leaders & managers, they both are important for organisation. They helps
ingrowth and success of an organisation. They also incurage employees and motivate
them to achieve goal of organisation. A leader control a team and a manager control the
whole organisation (XIANG and et. al., 2013) . There work is same but the level of work
load is different. Manager and leader both tack effective decision for organisation
welfare and also solve they problem;em of employees with new ides.
Role of manager in Tesco
 Main role of a manager in there Tesco is evaluate the performance of
employees according to there skills and work.
 Motivate their staff to express there view related with the factor of Tesco. Like
what is good, what is bad, which decision is effective or not. These all things are
part of Tesco success.
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 Tesco manager launches new policies related to there employees and
organisation. It is the way of motivation of employees.
Characteristic of manager in Tesco
Time management: It is an important characteristics of an effective manager
because it is necessary for a manager to manage time according to the work of
organisation. Time management is necessary for development.
Adaptive nature:Managers of Tesco is very comfortable in every situation. They
adopt new things which is beneficial for their business as well as personality also. They
convert there nature according to situation (Yun and et. al., 2018) .
Role of leader in Tesco
 leader of Tesco give instruction to there groups of employees to complete
there project with quality in a limited timing.
 Leaders of Tesco choose execute strategy for achieving there target.
Where all leaders are following all process, they generate new plan which
is work in effective manner.
 Potential coach are like they improve the performance of a employees for
there career and focuses on their problem. They find a batter solution of
those problems. It create a good impact on the organisations.
 They inspire trust in team because it is necessary for them. they achieve
there target with the good environment. Comfortable environment is
necessary for a team.
Characteristics of leader in Tesco
Honesty and integrity of leader differentiate them from other leaders. Through
there loyalty they motivate there team and give effective result to the organisation. It is
necessary for a leader. Be a in speciation of team than employees surly follow you.
A leader should be confident to there work, to their decision and for team, also.
Through the confident leade4r motivate their team and achieve there target. With a
poistivity they can handle all kind of situation (Zhao and Huchzermeier, 2015) .
Different between managers and leaders:
There are many different between managers and leaders and following different are as.
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