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Management And Operations Assignment-Marks and Spencer

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Added on  2020-06-06

Management And Operations Assignment-Marks and Spencer

   Added on 2020-06-06

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Management AndOperations
Management And Operations Assignment-Marks and Spencer_1
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Roles or characteristics of a manger and a leader ............................................................3TASK 2............................................................................................................................................5P2 Examine role of a leader and functions of manger............................................................5P3 Different theories or models of approach including system leadership, situationalleadership and contingency....................................................................................................7TASK 3............................................................................................................................................8P4 Key approaches to operations management and the role that manager and leaders play.8P5 Importance and value of operations management in accomplishing business objectives.9TASK 4..........................................................................................................................................10P6 Factors in the business environment that impact upon operational management or decision-making by leaders and mangers...........................................................................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
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INTRODUCTIONManagement and Operations are most important concept which consists planning anddesigning for controlling entire operational functions of the company to increase moreprofitability as well as productivity. This process assist business organisation in all themanufacturing, production and supply activities of products (Zheng, 2011). They consistplanning or designing several strategies for improving all the operational and functionalpractices. It includes programming, coordinating, supervising and designing of functions. Anenterprise can manage their supply chain management or logistics with the help of managementof operations. This project report is based on Mark and Spencer which is multinational retailercompany in United Kingdom. This firm operate various services such as home products, clothingand luxury food products to their customers. M&S was formed in the year 1884 by MichaelMarks or Thomas Spencer. There are 979 stores overall world wide including 615 which onlysell food items. TASK 1P1 Roles or characteristics of a manger and a leader Leadership is most important quality of monitoring, controlling or leading large numberof people in the organisation. It include various skills to accomplish goals as well as vision andprovide to target to meet in fixed period of time. Leaders guide employees in order to achievemore profitability and productivity in minimum cost. They make effective strategies, policies andplans according to the situation in order to gain high financial profit. Whereas, manger allot workand practices among all staff members and maintain document of everyday practices which helpin create a corrective framework. Mark and Spencer is largest retailer organisation which operatevarious products and services to its domestic as well as foreign customers in good quality. Thereare some leaders in firm who lead whole operational and functional practices in adequatemanner. In this business organisation leaders are control and manage entire work that are relatedto growth and development of the employees or company (White, 2016). They allot taskaccording to the employee's capabilities and skills that help in achieving goals and objectives. Characteristic of managementPersuasive: The accurate working of whole function and operation which occur in theenterprise for achieving set goals in less time period. Therefore, it can be considered as
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comprehensive or persuasive. The leader have persuasive nature that lead entire organisation inhis own way through changing old methods with advance techniques. Multidimensional: A manager must have skilled personality and multitasker throughwhich they can manage and control work in any kind of situation. It is multidimensional processas they manage various practices at the same time. Operational Administration: Manger perform so many different task and practices inmost effective and efficient way to achieve best outcomes in minimum cost. Managementadministrate need to maintain all the process and department of the company such asdistribution, accounting, manufacturing, finance and so on. They manage all the operationalfunctions of the management in right way to achieve desired target (Rani and Moreira, 2010). Dynamic: Business industry change their task and practices according to the market as itchange time to time. Administration process keeps on changing because of new industry trends,public opinion and market plan to maintain its stability in market place. Manger should beflexible so that they can set environment of the firm according to the various market situations.Financial department is totally depend on the performance of employer. Characteristics of LeadershipDiversity value: Leadership play very major role in organisation. They understandimportant of diversity factor for the enterprise elaboration. With the help of this aspect companyoperate its existing functions by innovative way and use new concept, ideas and creativity. Agood leader high focus on more innovation and creativity in the business organisation. Communication skills: Leader must have this skill in order to influence thoughts andideas of large number of people and create convention with different people. A good leadershould have ability to inspire staff member to perform any difficult task and practices. Decision making: Good leadership maintain balance between decision making models ormethods on the basis of the current situation of the firm. Good leader knows that which decisionshould be taken in which situation, even if it is most difficult time. They take best decision incomplicated situation for the benefit of the company. Roles of leaders and managersStimulate and monitor: Leader have major role to stimulate the external people andorganisational workers and culture. They encourage employees to perform well in most effective
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