Report on Impact of Leaders and Managers on Management and Operations of Company
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Added on 2020-06-06
Report on Impact of Leaders and Managers on Management and Operations of Company
Added on 2020-06-06
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MANAGEMENT ANDOPERATIONS
Table of ContentsINTRODUCTION...........................................................................................................................1TASK1 ............................................................................................................................................1P1 Explain the different roles and characteristics of a leader as well as manager......................1P2 Role of leaders and functions of managers in dealing with different situations of acompany......................................................................................................................................3P3 Explain various theories and models including situational leadership, Systems leadershipand contingency..........................................................................................................................4TASK2 ............................................................................................................................................5P4 Key approaches to operations management and role of managers and leaders in businessoperation......................................................................................................................................5P5 Importance of operational management and its value in an organisation..............................6P6 Factors of business environment and its affect on management and decision-makingprocess of leaders and managers.................................................................................................8CONCLUSION................................................................................................................................9REFERENCES .............................................................................................................................10
INTRODUCTIONManagement concerned with designing, controlling and managing the process ofproduction of an organisation that comes in operational area. Operational management mainlyredesign business operations for better production which helps in gaining better productivity. Itfocuses on managing the entire operations that includes procedure of converting input into outputas well as complete process of delivering products or services. In each sector, operations coversprocedure of production, managing quality and creating the services or product required. It takesresponsibilities of entire business processes and build strategies. This report has been preparedon basis of investigating the impact of leaders and managers on management and operations ofcompany (Tang and Musa, 2011). M&S has taken in this assignment which is a retailer companyof the UK. It has also discussed about role of leader and functions of manager in dealing withdifferent situations of this company.TASK1 P1 Explain the different roles and characteristics of a leader as well as managerLeaders: Leader is a person who command and leads a team, group, an organisation.Leadership is a art of motivating persons or individual and group of people to achieving aspecific goals and objectives. Managers: Manager is a person who is responsible for directing, controlling andmanaging an organisation or team members. They are responsible for operating overall businessactivities in a very effective manner, to achieve firms aim and objectives in given time frames. Role of leader: Representative of an organisation: Leaders represent their company at seminars,general meeting, conferences and many more. Their role is to communicate about firmproduct to customer's and outside public (Rushton, Croucher and Baker, 2014). Solicits support: Leaders are supporting subordinates in their work in order to gain highprofits and long term sustainability at market. Motivating: Leaders are motivating their employees toward achieving their task. Leadershave followers at their work place. Implementation of strategies: Leaders are executing strategies at their work place andmanaging all issues which are faced by them during implementation process.1
Situational role: Leaders role change according to current situation of the company atmarket. This is called situational leadership approach. Function of managers: Planning: Managers develop planning for resource and employees to achieve goals andobjectives. They plan strategies and assign role or responsibilities of employees. Budgeting: Managers construct budgets for very department of an organisation, thusprovide direction to workers how to invest money for operating their business activitieseffectively (Rinke and et. al., 2012). Organising: They are organising supporting function and assets for their workers whichincrease their efficiencies of work. Controlling: Managers control their employees work in order to match their outcomeswith firm required standard delivery, which help to gain an organisation goals andobjectives in a given time frame. Resource use: They ensure effective utilisation of firm resources. Decision making: Managers take decision regarding business operation as well as inputsand outputs. In this process, they provide guideline to their workers how to achievestandard outcomes in a very effective manner. Problem solving: Managers ensure issues are eliminated at their work place in order toincrease employees motivation. Compare between leaders and managers:Role/Characteristics Leaders Managers DirectingLeaders directing their teammembers to achieve their taskin an effective manner.Managers directing wholeorganisation to achieve theirobjectives. Controlling Leaders are controlling theirgroup or team members (Pengand et. al., 2015). Managers are controlling allemployees performance whichhelp to gain competitiveadvantages at market. Organising Leaders help to organisingwork within a team members.Managers develop plan andstrategies for supporting theirworkers. 2
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