Importance of Operation Management in Achieving Business Objectives

Management &
Operations

Executive Summary
Operation management is area where it control, design and develop various activities in
organisation for production. There are various roles and characteristics of leader and manager
such as leader set vision and take decision according to situation whereas manager role is
allocate proper resources and proper management. There are various approaches and importance
that every organisation follow such as lean production , just in time and total quality
management.

Table of Contents
Executive Summary.........................................................................................................................2
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
P1 Define and compare roles and characteristics of leader and manager..............................4
........................................................................................................................................................6
P2 Examine example of how the role of a leader and function of manager apply in different
situational contexts.................................................................................................................6
P3 Apply different theories and models of approach, including situational leadership, system
leadership and contingency....................................................................................................7
P4 Explain the key approaches of operations management and the roles of leader and manager
play.........................................................................................................................................7
P5 Explain the importance and value of operation management in achieving business
objectives ...............................................................................................................................9
P6 Assess the factors within the business environment that impact upon operational
management and decision making by leader and managers...................................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Operation management is defined as strategies to develop business practices to enhance
the higher efficiency to achieve organisation objective and goal effectively and efficiently. It is
the process of converting the raw material into finished goods. For this report British Steel
Tinplate is taken as consideration. It is Europe supplier to produce high quality steel tinplate and
have two plant to manufacture in South Wales. They supply range of packaging related to
carbonated soft drink and beer market. Nowadays, they are increasing market share in steel
market. The report determine about manager and leader with their roles and characteristics in
different situation. Moreover, it also include different theories of leadership such as contingency,
system and situational and importance of operation management.
MAIN BODY
P1 Define and compare roles and characteristics of leader and manager
Leader are people who inspire, influence and motivate to increase the level of
performance and productivity to attain the organisational goals effectively and in timely manner.
However, they instruct and guide to employees so they implement activities in systematic and
appropriate way (Bhattacharyya and Jha, 2018).
Managers is a person who manage all day to day activities in organisation and have the
power to monitor staff members, hire and discharge employees. He also look and solve all
problems in various situation. There are various roles and characteristics of leader which are
discussed below:-
Role and characteristic of manager
The manager have different roles that is to be performed by them. The primary role is to
monitor the performance and assist them in taking measure to develop and improve strategies.
They allocate resources in appropriate manner so that it help them to reduce the cost of goods or
services and maintain demand and supply in market (Bratton, 2020). The characteristics of
manager is delegation of authority and time management. In context to British steel, they manage
all activities related to production, supply chain and many other activities related to canned drink
beverage. In British steel, manager focus on the changes of technology that happen in external