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Management and Operations in Amazon Company : Report

   

Added on  2020-07-23

14 Pages3976 Words43 Views
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MANAGEMENT ANDOPERATIONS
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Roles and characteristics of managers and leaders in an organisation..............................1P2 Role of a leaders and functions of managers behind various situations in an organisation3P3 Different theories and models of approaches to situations within an organisation...........4TASK 2............................................................................................................................................6P4 Analysing key approaches on operational management with leader's and manager's role6P5 Importance of operational management............................................................................7P6 Factors of business environment which affect management along with decision-making byleaders and managers .............................................................................................................8CONCLUSION................................................................................................................................9REFERENCES................................................................................................................................9
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INTRODUCTIONManagement and operations concerned with designing and controlling process of entireproduction of an organisation. This process including the conversion of input like raw materialsinto output as product and services (Strande and Brdjanovic, 2014). It also takes responsibilitiesof managing whole process of business operations as well as taking part in decision makingprocess including strategies, product design, quality management, capacities, planning andinventory control. Operations are main functions of any enterprises along with supply chains,marketing and human resources. The present report discuss all these matters of operations bytaking Amazon company which discloses the role of leadership and management along withquality of its products. This report also highlights theories, approaches of leadership and quality-related cost. It also recommended here how management can improve its workplace bydescribing the role of leaders and managers in the same. TASK 1P1 Roles and characteristics of managers and leaders in an organisationLeaders: Leaders in any organisation play a vital role whose main responsibility is tounderstand working environment and helps employees in motivating their winning strength bywhich they can accomplish their work on time (Role and purpose of leaders and managers in anorganisation, 2017). Managers: They are managing the whole process of operations in an organisation. Theirmain role is to plan objectives, making strategies, managing resources as well as lead and controlwork of employees to accomplish objectives in an effective manner. Leader's role: Leaders help an organisation in fulfilling its objectives, main role playedby them are describing as-Required at all levels: Leaders influences the people through their effective leadershipskills, so they are required at all levels of management. Representative of organisation: They are like representatives of their enterprises atseminars, conferences board meetings, etc. who are communicating the rationale of their firm tooutsiders (Tang and Musa, 2011). Solicits support: They can gain support of employees by their skills of influencingwhich results in willingness to work. 1
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