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Operational Management Assignment - Tesco company

   

Added on  2020-10-22

16 Pages4842 Words243 Views
Operational Management

Table of ContentsOperational Management.................................................................................................................1INTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1a) Roles and characteristic of the leaders and managers with their differences and similarities1b) Functions of the managers according to the Fayol and describing the performance of thesefunctions......................................................................................................................................2c) Explanation of leadership theories which are situational, systems and contingencyleadership in the Tesco company................................................................................................3TASK 2............................................................................................................................................51. Explaining the various key approaches to operational management and also identifying themethod of using these approaches in Tesco company................................................................52.Explaining the role of store manager.......................................................................................63. Explaining the importance of operations management in the Tesco company.......................74. Identifying and assessing the major outside factors that can have an effect upon theoperation management in the Tesco company............................................................................85. Explaining the impact of these factors on the decision of the store manager of Tescocompany......................................................................................................................................9CONCLUSION ...............................................................................................................................9REFERENCES..............................................................................................................................11Books and Journals...................................................................................................................11

INTRODUCTIONThe term operational management is referred as a process of control, design andexecution of all operations related to activities that convert various inputs into desired outputs.Input includes resources and output includes finished services and goods (Azcárate, Mallor, andMateo, 2017). The role and functions of operational manager who works in an organization todevelop structure and solve problems related to operations in business has been defined underoperation management. In this report, various roles and function of managers and leaders will be discussed. Anappreciation for the role of leaders and managers perform in operations function of TescoCompany will be made in this assignment. Lastly, description of key approaches to managementof operational activities will be made in this report. TASK 1a) Roles and characteristic of the leaders and managers with their differences and similaritiesIn an organizational structure of a company, there are different departments according totheir work and service (Chandra, and Wella, 2017). For every department, there is a manager andfor every team, there is a team leader who leads them to the right direction and achieves goalsand targets of company. In this context, Tesco have many managers and leaders and the role,functions and characteristics of managers and leaders are as follows:Leader – it is a person who gets the various task and work from others. The person who has anability to do work from employees and staff members of the company. They are playing anessential role in an organization and motivate workers. They have better communication skillsand leadership skills and also have clear vision. They make many strategies and plans forachieving objectives of that company. In Tesco, their leaders motivate employees and describetheir works to achieve desired goals. Managers – the manager is known as an overall controller of department or company. Themanagers are the head of all activities. They make plan for achieving desired targets. In Tesco,there are many managers for different departments who work according to their criteria (Ebert,Ertl and Gaither, 2014). They work for the improvement in of organizational services. Differences and similarities of the leaders and managers - BaseleadersmanagersOrientationThe leaders are peopleThe managers are task1

oriented and work according it.oriented. OutcomesThey work for outcomeswhich are achievementsIn this section, they work foroutcomes that are results.StylesLeaders work as consultative,participativeandtransformational (Gaichas andet.al., 2016).They work as autocratic,transactional, dictatorial anddemocratic.OrganizationThey have many followersThey have subordinatesDirectionThey provide directions toteamManagers provide direction togroups or departmentsRoleThe role of a leader ismotivating and makesinspiration.In this context, their role isplanning and controlling.b) Functions of the managers according to the Fayol and describing the performance of thesefunctions.The roles and works of managers and leaders in the Tesco company are as follows:Functions of the managers -Planning – the most important work of managers are making plan for fulfilment ofcompany's objectives and it is essential for them. Planning is a work and it is needed toaccomplish various tasks (Gray and Massimino, 2018). Planning assesses the work ofmanagers and provides a right way to them. Directing – it means a perfect manager should always give right direction to his or heremployees and done work from them. Direction is a process which includes many tasksfor achieving goals and targets of a company.Organizing – it means organise all employees and staff members in a specific mannerand they work according to their abilities and skills. It is also an important task whichshould be done by every manager (Litkowski and et.al., 2016). The manager shouldcomplete this task in the right manner and without any conflicts.CoOrdination – this is describes as the making full co ordination among employees andstaff members. In this context, managers get help from his or her abilities and skills.2

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