Management and Operations in Google
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Added on 2020-12-29
Management and Operations in Google
Added on 2020-12-29
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Management and Operations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Define and compare the different roles and characteristics of a leader and a manager.........1Different roles and characteristics of a leader and a manager...............................................1Analyse and differentiate between the role of a leader and function of a manager byeffectively applying a range of theories and concepts............................................................2TASK 2............................................................................................................................................3Examine examples of how the role of a leader and the function of a manager apply in differentsituational contexts.................................................................................................................3Apply different theories and models of approach, including situational leadership, systemsleadership and contingency....................................................................................................4The strengths and weaknesses of different approaches to situations within the workenvironment............................................................................................................................5TASK 3............................................................................................................................................6Key approaches to operations management and the role of a leader and managers play .....6How leaders and managers can improve efficiencies of operational management tosuccessfully meet business objectives....................................................................................6Importance and value of operations management in achieving business objectives..............6TASK 4............................................................................................................................................6Factors within the business environment that impact upon operational management anddecision making by leaders and managers.............................................................................6Analyse how these different factors affect the business environment and wider community7Evaluate application of operations management and factors that impact on the wider businessenvironment ...........................................................................................................................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONOperation management is process that involve coordination, planning, organising,managing the process of creation of service and goods, supervising the manufacture andproduction (Slack and Brandon-Jones, 2018). Report will be based on Google which is anAmerican multinational technology company that produce internet related services that includessearch engine, online advertising technologies, software, hardware etc. It was founded by LarryPage and Sergey Brin in 1998. The report will define the role and characteristics of leader andmanager with comparison. It will analyse and evaluate the different theories and approaches toleadership like situational leadership, system leadership and contingency. It will explain the keyapproaches to operations management and the role which leaders and managers play. This reportwill evaluate how leaders and managers can improve efficiencies of operational management tosuccessfully meet business objectives.ACTIVITY 1Define and compare the different roles and characteristics of a leader and a manager.Leaders and managers is an important key. Leaders are capable and able to lead a groupof people in organisation. Leaders have goals to achieve shared goals by developing clear visionand share that vision with team members.Whereas, Managers are responsible to maintain and manage objectives, goals, vision andmission that is set by the leadership. Managers manage all the resources that is required to obtaingoals. They contribute to increase performance and productivity.Different roles and characteristics of a leader and a managerBasis onManagerLeaderEmpathyManagerisresponsible to controlor administrateGoogle and its staff.Managers have dutiesto recruit, supervise,train and appraisestaff, manage budge,maintain financial andLeaders are empathetic,they understand whatother person is trying tosay. Leaders lead a groupof people in Google withmaking a clear vision andshare that vision with theirteam members byprovidingthem1
statistic records. Sothey are practical innature.knowledge, informationand by building morale.Focus Managers measure,manage and focusedto achieve goals(Anand and Gray,2017).Theycommand thesituations.Leaders create vision,inspire and make effort toengage employees towardsgoal.RisksManagers have dutyto minimise the risks.They try to controlthe hurdles and risks.Leaders are creative andthey take risk to dosomething new if theymay fail.CreativeManagers adopt theirbehaviours that theyhave learned fromoutside. They copythe competencies.Leaders are unique andwilling to be themselves.They are active, self awareto create unique brand forGoogle. FocusManagers are focusedon necessarystructures thatrequired to achieveand set goals. Theywork separately toobtain objective andgoals. Leaders emphasise oncreating relationship withtheir team members toengage them towardsgoals and keep maintainrelationship with theirshareholders to build trustand loyalty. 2
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