Management and Operations

Running head: MANAGEMENT AND OPERATIONS
Management and Operations
Name of the Student:
Name of the University:
Author Note:

1MANAGEMENT AND OPERATIONS
Executive Summary:
The aim of the report is to provide an overview of management and operations of Tesco from
the perspective of manager. Tesco is a multinational grocer and merchandize retailer with its
headquarters in the United Kingdo (UK). The report puts forward definition along with a
comparison of different roles and characteristics of the managers and leaders. The report also
examines the function and the leadership role of the manager in context of different
situational contexts within organizations. The report puts forward discussions surrounding
various models, approaches and theories that included situational, systems and contingent
leadership. The report also portrays the basic approaches of operation management and
provides an insight into leadership and management roles. Further, the report provides an
explanation on the importance and the value of operations management in achieving the
objectives.

2MANAGEMENT AND OPERATIONS
Table of Contents
Introduction:...............................................................................................................................3
P1. Defining and Comparing the Different Roles and Characteristics of Leaders and
Managers....................................................................................................................................3
P2. Examination of Examples on how Role of Leader and Function of Manager applies to
Different Situational Contexts of the Organisation....................................................................6
P3. Appling Different Models and Theories of Approach, Including Situational Leadership,
Systems Leadership and Contingency.......................................................................................9
P4. Explanation of Key Approaches to Operations Management and Role Played by the
Leaders and Managers..............................................................................................................10
P5. Explanation of Importance and Value of Operations Management in Achieving Business
Objectives.................................................................................................................................11
P6. Different Factors within Organizational Environment Impacting the Operational
Management and the Decision Making by Leaders and the Managers...................................13
Conclusion:..............................................................................................................................13
References:...............................................................................................................................15

3MANAGEMENT AND OPERATIONS
Introduction:
The report aims at providing an insight into management and operations from the perspective
of a manager of Tesco. The company is not only a general merchandize retailer but also
multinational grocers based in UK (tescoplc.com 2019). As per the decision of the boards of
directors of the organization the task remains in the examination of the impact of the roles of
managers and leaders on organizational operation. The report commences with a definition
and comparison of the different characteristics and roles of the leaders and the managers. The
report also examines examples on how the leadership role and the function of the manager
apply to the varied situational contexts within the organization. The report also discusses the
different models and theories of approach that included the situational, systems and the
contingent leadership. There is also discussion on the key approaches of the operations
management and the role played by the managers and the leaders. The report also goes on to
explain the importance and value of operations management in achieving the objectives.
Lastly, the report also focuses on the various factors within organizational environment that
have an impact on the decision making and operational management by the management and
the leaders. The report analyzes each of the aspects individually before providing an
overview of it.
Managers
This section of the report discusses about the difference between the functional roles
of a leader and a manager. This involves traits, characteristics and concept of the
management and leadership. There has also been a comparison in terms of roles and
responsibilities given the different characteristics of a manager and a leader.