IT System's Role in Organisational Sustainability

This study aims to understand the role of IT systems in different business functions, including customer relationship management. It also explores the use of IT tools to improve operational efficiency and achieve organisational objectives. The research provides various recommendations for addressing business problems and highlights the importance of IT systems in organisational sustainability.

Business information technology
system

Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 The use of IT systems with different functions of an organisation........................................4
P2 Explain the contribution of IT system to the achievement of objectives in organisation......5
M1 Application of IT system in different functions of organisation to achieve high
performance................................................................................................................................6
D1 Critical evaluation of role and purpose of IT system in different functions of organisation 6
TASK 2............................................................................................................................................6
P3 Analysing different ways in which IT system store and processes the data in order to
improve the knowledge management and communication management...................................6
M2 Critically analyse different ways in which IT System store and process data with example
.....................................................................................................................................................7
D2 Demonstration of different ways of stories and processing data and critical evaluation of
choices that have been made in a specific organisation..............................................................8
TASK 3............................................................................................................................................8
P4 Use of IT system which supports the value added change in order to improve the business
operations, sustainability and performance.................................................................................8
M3 Critical evaluation of IT System that support value added change .....................................9
D3 Recommendations to improve the IT System that support Value added change................10
TASK 4..........................................................................................................................................10
P5 IT system solutions and its recommendations.....................................................................10
M4 Evaluation of supporting the Practical solutions to solve specific problem.......................10
D4 Recommendations for effective monitoring of IT system and consequences of their
implementation..........................................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
It system can be considered as one of the most important effective technological solution
which have contributed the organisation in rapid development and growth. It solutions have also
helped the business in improving the operations of the business. It have also provisioned various
tools and techniques in order to improve the efficiency of the JS Super market. JS supermarket
basically deals with the variety of productions and it is the retailer company. This study will
provide various functions of the business which adopts the IT system to promote the automated
work in the industry. The report will also help in understanding about various methods that helps
in smooth functioning of the communication and knowledge management. It will also help in
understanding the concept of value added change in organisation.
TASK 1
P1 The use of IT systems with different functions of an organisation
IT system helps in maintaining the computerised information that helps in performing the
activities of the JS super market in a automated way. So this needs very less human efforts in
order to perform the complicated tasks of the company (Carter, Carter and Pylkkanen, 2018).
This helps in producing the effective and efficient functioning of the firm. Use of IT system in
the company have also helped in effective communication of the staff members which
provisioned the smooth flow of authorities and assignments. Various departments uses various
IT system techniques that help in managing all the data and information of the company.
Different functions of the JS super market which uses IT system are as follows below:
Finance Function
This can be considered as the most important function of the organisation which
manages all the inflow and outflow of the monetary data within the industry. This department is
responsible for carry out the financial activities which determines the accurate figure of loses and
profits in the company. It basically manages all the accounting and balance sheet information
which need to be supported with the IT system in order to keep the accurate records of the data.
Such records are carried out by financial auditors (Wang and Wei, 2016). This system supports
the security of the data such as payrolls, inflow and outflow of the monetary data etc in JS super
market.
Administration:

This department mainly focus in managing the overall data regarding the identity of the
employees. In order to manage the information of the employees MIS (Management information
system) helps in managing all such tasks with the implementation of the IT technology in an
automated way. Introduction of MIS system in JS super market helps the manager in keeping all
the information and data about the employees and it also helps in quickly inserting updating and
deleting such employee management records in the system (Faddeev, 2016). It have improved
the overall efficiency of the enterprise.
Human resource
Human resource management in the business can be termed as the function which helps
in managing the tasks and activities of the workforce in JS super market. This is time consuming
activity which needs to be implemented properly. So in order to maintain the records of the
individual performance of the employees and motivating them to improve the productivity,
company needs to implement IT system in the business. Introduction of HRIS (Human resource
management system) helps in evaluting the performance and operational efficiency of the
employees witin JS super market. This software also helps in providing the proper trainings and
professional development of the employees. It helps in detecting the exact productivity opf the
particular worker of the company.
P2 Explain the contribution of IT system to the achievement of objectives in organisation
Introduction of various IT system software within the working environment of the JS
super market helps in reducing the lot of paper work and human efforts. This have contributed
the company towards focussing in the major operations of the business rather then wasting the
time and energy on small activities (Fang, Xia and Jiang, 2015). Establishment of the various IT
system solutions such as MIS (Management information system) in the company have
contributed towards the operational efficiency and hence leads to the achievement of main goal
of the JS super market. Various contributions of establishing the IT system in the company can
be described below:
 Implementation of HRIS software tool in JS super market helps in reducing the need of
more employees within the company. As all the management tasks are now being
performed in the organisation automatically which have reduced the workload and
complexities employing more human workers within the firm.

 Introduction of the MIS system within the JS super market have helped the staff members
towards the successful operations of the business by applying various innovation and
techniques towards the improvement of the products and services.
M1 Application of IT system in different functions of organisation to achieve high performance
Application of HRIS system in the human resource department have also helped in
minimising the use of older data base technologies which have ultimately increased the overall
efficiency of the firm that have contributed towards the improved performance of the
organisation.
Application of MIS system within organisation have helped in attracting large number of
customers and hence this increase the purchasing power of the consumers which leads to the
increased sales of the company (Xu and Zhang, 2015). Maximised sales contributed towards the
achievement of the main goal of maximum profitability for the company.
D1 Critical evaluation of role and purpose of IT system in different functions of organisation
Organisations deals with various functions to achieve the main objective of the company.
Such functions are performed to produce the desired output and all the results of different
functions of business are integrated together to accomplish the main goal of the business. IT
system supports the functioning of the business functions. HRIS system works in managing the
human resource of the company which can be considered as very positive factor that help
contribute in the management of the business efficiently. On the other hand HRIS system may
also affects the organisation negatively if it is not properly programmed and tested. This effects
the company for long term.
TASK 2
P3 Analysing different ways in which IT system store and processes the data in order to improve
the knowledge management and communication management
JS super market is the comprehensive business which consists of various different
departments in order to deal with the large variety of business operations in the company. So
companies have divided the business functions in various units that performs the individual tasks
and integrate all the functions to achieve the overall organisational goals (Greenhalgh, 2015).
Also, to carry out the effective business operations various factors needed to be considered to
deliver the desired output for the JS super market. Although, these business functions are
ultimately linked to each other such as effective management of the resources leads to the the

efficient and effective business operations and this resulted in managing the supply chain of the
company which helps in generating the maximum profitability.
Invention of IT solutions within JS super market helps in eliminating the use of
traditional technology of keeping the records which keeps the huge amount of data in the form of
bundle of papers. This technique was hard to process and consumes lot of times and energy in
fetching or updating a specific records or data entries. Advanced It Solution have ease the work
and also provided various technological concepts to store and process the data within the firm.
For processing the data and information within the company various IT solutions need to be
implemented which are described below:
Customer relationship
This could only be achieved by engaging the workforce towards producing the high
quality of goods for customers (Kameyama and Yoshida, 2015). Providing the consumers with
best quality of goods and services in a nominal prices attracts the customer towards the products.
JS super market adopts the CRM (Customer relationship management) software to understand
and identify the needs and requirements of the consumers.
Knowledge management
This IT solution is mainly aimed at providing the updated knowledge and skills of the
employees regarding the use of technology and various business process solutions. This KM
(Knowledge management) helps in develops the skills and working strategies among the
workforce..
Communication Relationship
Communication is one of the important factor which impacts on the working structure of
the JS super market. This can be effectively managed by implementing Best IT solution in the
industry that helps in the smooth flow of command and instructions from higher ton lower level
of authority and vice versa. Improved communication within the company eliminates the
ambiguity statement which develops miscommunication between the staff members.
M2 Critically analyse different ways in which IT System store and process data with example
IT system supports ensures the management of large amount of data in the company such
as keeping the records of sales and purchase, profits and loses, human resource of the company
etc. IT system helps in providing the platform that supports managers in storing and processing
large database of JS supermarket.

IT system provides the cloud computing and internet facality that helps in storing and
efficiently manipulating the database. Its positive may includes large opportunities in storing
huge information of the company while its negative impacts can effects the performance of
business. Absence of IT System also lowers the profitability because managers cannot be able to
identify the new trends in the market.
D2 Demonstration of different ways of stories and processing data and critical evaluation of
choices that have been made in a specific organisation
CM: Production of the goods according to the tastes and preferences of the consumer
helps in increasing the sales of the company and it generates maximum profitability. This can
also helps in building strong relationship with customers which leads to the achievement of
overall objective. While if this is not managed properly then it may minimises the sales of the
company which results in low decreased profitability.
KM: This can be done through the use of Knowledge management system that which
ultimately supports the business in provisioning various cost effective techniques and properly
setting the budget of the organisation. On the other hand, if it is not applied properly then it may
effects the Organisation negatively as managers have to store large amount of data in paper
format which is hard to manage.
Communication: This can be effectively implemented through promoting the use of
emails and local telephonic communications within the company for the effective flow of
information from one department to the another department of the JS super market. Whereas, its
negative effects may impact on the flow of information as lack of communication reduces the
productivity of the company.
TASK 3
P4 Use of IT system which supports the value added change in order to improve the business
operations, sustainability and performance.
This can be considered as the adding functionality to the business which promotes high
quality of productivity in the company. Providing the best quality of services to consumers helps
in developing the the effective operations and this leads to the achievement of the organisational
objectives. It can be termed as the conversion of the input into the finished product. Introducing
Value added change in the JS super market helps in determining the culture and structure of the

organisation (Laudon and Laudon, 2016). This can be possible through the implementation of the
various ERP components such factors are described below:
BPR (business process re-engineering)
This can be termed as the the strategy of the business processing which mainly focus
towards the design and workflow of the JS super market. This concept helps in changing the
working process of the business and this is also aimed at improving the customer services, cuts
the cost of the operations and helps in building the world class position of the retailing industry
in this highly competitive market. This basically help JS super market in rapid development of
the business by adopting the restructuring policy in order to improve the overall performance of
the business.
AI(Artificial intelligence)
This can be defined as the application of the automated software in the company to
improve the efficiency of the operations. Application of this technology in the JS super market
helps in advancing various functionalities such as financing, human resource etc. introduction of
AI technology in the firm can also help in marketing research and this helps in finding the
ultimate solution for improving the optimum capabilities of the workforce.
IOT(Internet of things)
In this highly technology based world all the things are surrounded by the internet as it
provides the large facilities to the entrepreneur in order to sustain their business in the market for
the longer run. Internet is the main source in this competitive world which have provisioned
effective ideas and tools to operate the business effectively and efficiently in order to generate
more profitability for the company. It helps in collecting all the data and information of the
business such as bar code machines, GPS providers etc.
 Connectivity: Networking have provided various data storing techniques to the people
which helped entrepreneurs of JS super market in protecting the data and information
(Tukker, A., Charter, M., Vezzoli, Stø, and Andersen, eds., 2017).
M3 Critical evaluation of IT System that support value added change
IOT: Also it not only have provided the technological platform to the people but it had
also provided the opportunities for expanding the business activities in global market. It have
provided the JS Corporation with various tools such as Sensor devices: Emergence of IOT have
provided various machichines which detect the presence of data just by their sensing qualities.

AI: AI helps in performing all the human tasks automatically without wasting energy and
cost for employees. Although, it also performs the marketing research ehicjh helps in analysing
the needs of the consumers and therefore company produces the goods and services accordingly
(Li and et.al., 2015). This increase the purchasing power of the customers and thus resulted in
increased profitability.
D3 Recommendations to improve the IT System that support Value added change
Adding the value in the business helps in improving the services of the company. Various
recommendations are as follows:
 Managers should promote the automated environment in the company by adopting the
onset of personal assistant in IT system that help in handling the operations effectively.
 Manager should also train the employees about various insights of using technology in
the company.
TASK 4
P5 IT system solutions and its recommendations.
In this technological world there is an immediate need to adopt updated technology in the
business in order to sustain the organisation for the longer time. Growth and development of the
business can only be possible by approaching various IT techniques in the JS Super market in
order to perform the effective and efficient operations of this retailing industry. This Super
market market have to implement various updated techniques to improve the working technology
in the business.
Apart from this, JS super market does not follow the effective organisational structure
which delays the information. This organisation is also lacking in providing the security to huge
data base so this company need to protect the confidential data and information through the use
of cloud computing technology (The Three Fundamental Roles of Information Systems in
Business, 2018).
M4 Evaluation of supporting the Practical solutions to solve specific problem
In order to improve the quality of the products and operational efficiency various
suggestions and recommendations need to be followed up by the JS super market which are as
follows:
 Implementation of Cloud computing technique will help in maintaining the effective data
base within the company and it will also help in improving the customer relationship that

builds faith and trust amongst the loyal customers. This will maximise the profitability of
the company.
 JS super market should also impose Marketing research and data Analysing technique
through the use of various IT system methodology which will help in identifying the
requirements of the customers and this will help in producing then desired commodity
which leads to the increased sales of the company and finally leads to the achievement of
the organisational goals.
D4 Recommendations for effective monitoring of IT system and consequences of their
implementation
Effective monitoring of the IT system can be possible by employing various IT specialist
in an organisation. Suggestions are as follows:
 Managers should plan to appoint new employees who belongs to the IT sector in order to
understand the efficient uses of the IT System in the company.
 Managers need to create the technicle team consists of all IT experts that will manage all
the functioning of the IT System.
CONCLUSION
It can be concluded from the above source of information that IT system supports the
sustainability and growth of the organisation. The study had also created a complete
understanding about the role of the IT system in different business functions. It had also provided
use of IT tools in order to improve the operational efficiency of the JS supermarket that leads to
the achievement of the organisational objective. This research had also clear the understanding
about the use of CRM tool that helped the company in building the customer relationship. This
study had also provisioned various recommendations that had covered the range of various
business problems.

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Online
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