Management and Operations in Starbucks: Role of Leaders and Managers

Management & Operations

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
Main Body.......................................................................................................................................3
Defination of leader and manager within a organization...........................................................3
Model of the leadership among the company: ...........................................................................4
....................................................................................................................................................6
The key approaches to operations management and the role that leaders and managers play to
improve efficiencies of operational management to successfully meet business objectives......6
The environmental factors impacting the operational management and decision making of an
organization.................................................................................................................................7
Conclusion: .....................................................................................................................................8
References:.....................................................................................................................................10

INTRODUCTION
Management is procedure that includes process of planning, controlling the resources in the
terms of coordination’s as well as the administration within an organization. Management is
department that itself assigns the set of responsibilities and roles, that abides the organization
employees. This report includes the strategical theory of leader and manager in the context on
Starbucks, which is one of the most prominent serving high advanced products. Operation and
Management both are common departments of the organization, those functions are always
concern with respective to the company includes manufacturing of products and services.
Organizational management department always consists of leaders as well as the managers, both
of they have different roles and functions based on the various theories, strategies.
TASK 2
Definition of leader and manager within an organization
The Structure of any company made up of the best leaders as well as the managers to handle
the employee team as well as to maintain productive environment. Role of a leader is always to
lead the employees to the skilled path including the improvement in their services by
empowering them with motivation and proper guidance (Jasper, 2021). Moreover, function of a
manager revolves around resource allocation to employees to meet the desired objectives and
goals of company (Knoll and et.al., 2021.). Starbucks is an American company with the largest
chain of coffee houses in the world. The company is committed to ethical sourcing and roasting
of Arabica coffee maintaining the highest quality worldwide. Both of the roles and functions of
the leader and managers can by understood in terms of the employee. When a New employee
comes in Starbucks, roles and functions of leader and managers are like;
Role of the leader:
In Starbucks, role of leader can be analysed as follows:
1. Believe in employees: The leaders, believes in the employees. They treat the employees
like a most important person, appreciate their ideas and efforts, and motivate them to take
charge and perform.
2. Create understanding: Leader creates the good relationship with their firm employees,
so that the team member cooperates with the leaders and the process pleasantly.