logo

Management Operations Assignment (Doc)

   

Added on  2020-10-05

15 Pages4378 Words320 Views
ManagementOperations

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Define and compare the different roles and characteristics of a leader and a manager.........1TASK 2 ...........................................................................................................................................3P2 Role of leader and function of manager in different situational context...............................3P3 Apply different theories and models of approach..................................................................5TASK 3............................................................................................................................................8P4 Key approaches to operations management and the role that leaders and managers...........8P5 Importance and value of operations management in achieving Business objectives............8TASK 4............................................................................................................................................9P6 Assess the factors within the business environment that impact upon operationalmanagement and decision-making by Leaders and managers....................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................12

INTRODUCTIONOperational management is the function that is concerned with designing and managingthe procedure of conversion of raw material into a finished product. It basically deals withplanning, controlling and improving whole system that manufactures and delivers a company'sprimary products and services (Accomazzi and et. al., 2012). It forms a fundamental part for anyorganization to gain success and growth as it enables to create a robust competitive advantage byenhancing efficiency and performance of every single process whether related to use oftechnology, resources, creating value and so on. The project is based on the case study of M&Swhich is a British multinational brand belonging to retail sector. The report will discuss aboutdifferent roles of leaders and functions of managers in an organisation and their application invarious situations. Further different theories and models along with their strength andweaknesses will be explained in context to firm. Also key approaches of operationalmanagement and roles of leaders and managers in improving its efficiency will be discussed. TASK 1P1 Define and compare the different roles and characteristics of a leader and a managerIntroduction to OrganisationMark & Spencer is as global retail brand that was established in 1884 with itsheadquarters in London, UK. The company specialises in selling apparels, home products andluxury food products. The company has more than 979 stores across the globe and employeesaround 84,939 employees. Mark and Spencer follows a flat organisational structure in which it has many functionaldepartments where in management exercise authority and control in form of chain of command.Meaning of ManagerA manager is an individual who is responsible for directing and controlling the work andstaff. They are assigned with management task and are responsible for achieving the desiredobjectives by undertaking key functions of planning, budgeting, staffing, problem resolving andcontrolling(Ageron, Gunasekaran and Spalanzani, 2012).Meaning of LeaderA leader is a person who has the ability to inspire and influence others to do a particulartask in most efficient manner. They are responsible for providing guidance, motivation and1

aligning personal and professional goals of its team members so that they can workautonomously towards one direction for attaining organizational objectives. Difference between role of manager and leaderBasis LeadersManagerRisk takingLeaders of M&S are risk takers andalways encourages its team membersto try out new things Managers of M&S on otherhand work to reduce the extentof risk as far as possible. Theyavoid and manage problems. FocusThey focuses on people to motivatethem to realize their vision. Managers on other handconcentrates on structures andanalytical concepts so as toensure that all systems are inplace to accomplish desiredoutcomes.Working StyleLeaders follows motivational style tospark and zeal in its team mates toput their best efforts in completingtask they are assigned with Managers of M&S on otherhand follows authoritativestyle to instruct employees todo a particular task as per theset directions.Characteristics of ManagersVersatility: One of the most prominent characteristics that managers of M&S are requiredto possess is flexibility and versatility. They are essential qualities that help managers toquickly and efficiently respond to changes and be reactive to adopt new ideas, conceptsetc. by bringing modification in their present working style (Benjaafar, Li and Daskin,2013). Knowledge: Another important characteristic for mangers of M&S is to have a thoroughknowledge base about their field of work. It is important as it helps managers so as todevelop most appropriate courses of actions and to deal with various market complexitiesin an effective manner.2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Research on Management And Operation - Marks and Spencer
|14
|4103
|52

Operational Management M&S
|16
|4784
|81

Operations Management Assignment | Marks & Spencer
|12
|3938
|55

Management And Operation Project Report
|13
|3978
|42

Leadership and Operations TABLE OF CONTENTS
|15
|4355
|280

Management and Operations Assignment | Mark and Spencer plc
|15
|4305
|88