Management: People and Culture

Running head: MANAGEMENT: PEOPLE AND CULTURE
MANAGEMENT: PEOPLE AND CULTURE
Name of the student
Name of the university
Author Note

1PEOPLE AND CULTURE: MANAGEMENT
Diversity is essential for an organization in order to succeed. In the world of
globalization, demography shifts from one nation to the other is a common fact. Therefore, the
businesses and enterprises that are functioning on various parts of the world have made it
necessary to include people from diverse communities into the workforce where they would be
working collectively for a common goal or objective (Cole and Salimath 2013). Diversity in the
workplace is as important for the employees as for the employers or the organizations. The
paper is a reflective essay on me as a leader and how I have managed to handle and lead the
diversities in my organization. The paper focuses on theories, concept and approaches that I
utilized and followed in order to build a strong work force within my organization.
During my postgraduate studies in the field of management, I had been recruited as a
diversity management leader of an organization in my internship curriculum for eight months.
Throughout my work tenure in the respective organization, I have experienced a plethora of
people from various walks of life, such as housewives and senior citizens, apart from that,
sexually diverse people such as transgender, gay and lesbians and also ethnically diverse people,
which included blacks, immigrants and Hispanics. As I was appointed as a diversity management
head officer by the organization, it was my duty and responsibility to look after the diversified
interest of the heterogeneous workforce of the organization and cater to all their needs, requisites
and grievances. Apart from that, it was also my duty to place plans, strategies, approaches and
policies so that the diversified talents of the diversified workplace population are maximized as
well as optimized. The whereabouts of my managerial work tenure which I had kept a diary
record of has been used in making the reflective journal. Throughout my working tenure with the
organization which worked trans-nationally and internationally had allowed many people from
diverse ethnic, national and racial communities to come together and amalgamate with each

2PEOPLE AND CULTURE: MANAGEMENT
other peacefully and harmoniously in order to make the workforce more strong with diversified
thoughts, ideas and perspectives that can be utilized in the process of growth and development of
the organization at present as well as in future.
The organization where I worked for was a supermarket and at the every department of
the supermarket, various people from various ethnic, gender and cultural background had been
appointed. The grocery department of the supermarket had appointed four blacks and two senior
citizens out of eight employees. The Diary and Bakery department had appointed five indigenous
people out of ten employees. The Frozen meat and seafood department had appointed six women
out of ten employees in order to bridge the gender gap and break the glass ceiling of the women
employees working in corporate. The stationary and office essentials department had appointed
five sexually diverse and transgender out of ten employees. The apparel and food department had
appointed seven employees belonging to the indigenous communities and five immigrants out of
fifteen employees. Every department of the organization had appointed diverse people from
diverse backgrounds and walks of life in order to bring a comfortable environment of diversity
within the organization.
However, there had been several problems that are being faced by the organization as
they introduced the concept of diversity. The most common problem that my organization had
faced in the arena of inclusion of diversity was the lack of communication among the team
members. It has to be remembered that every professional individual, be it fresher or an
experienced one, possess a specific style of working their tasks according to his/her inclusive
abilities that differ from person to person. The basic difference between a fresher and an
experienced employee is that, the fresher, who had just passed out from their undergraduate or
postgraduate programs from their respective colleges or universities are often seen to be quite