(solved) introduction to management

INTRODUCTION
TO
MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................3
PROBLEM 3 :- A NEGATIVE WORK CULTURE AMONGST THE STAFF WITH HIGH
LEVEL OF SICK LEAVE AND POOR ATTENDANCE ........................................................3
Suggestions for making improvements in the existing problem :- .............................................4
CONCLUSION ...............................................................................................................................7
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INTRODUCTION
Imperial hotel London is a 500 bedroom hotel that has been part of a well known branded
chains of hotels in the 4 Star market- Star hotels. This hotel has been located in the heart of
London's West End. It is a hub for international business where many multinational companies
organize their business meetings and seminars. Millions of tourist comes from all across the
globe for visiting the nation and it offers huge growth opportunity for the hotel. Hospitality
industry is expanding at a faster rate and it is offering huge success and growth opportunities.
The report describes about one specific problem that is being faced in the enterprise. Methods for
resolving the issues and alternative methods also have been mentioned in the report.
PROBLEM 3 :- A NEGATIVE WORK CULTURE AMONGST THE STAFF WITH HIGH
LEVEL OF SICK LEAVE AND POOR ATTENDANCE
Hospitality industry offers opportunity for relaxing and enjoying and leisure or the
consumers. It is vital that all the operational activities of the entity should be carried out in
systematic and functional manner so that desired outcomes of the entity could be achieved. In
addition to that it is vital that planning, organizing, coordinating and control of business activities
should be done in proper way so that desired outcomes could be achieved in better manner.
Currently Imperial Hotel London is facing diverse range of issues due to which profitability and
overall business performance of the entity is getting hampered.
It is assertive that all the visitors should be provided with better amenities and services so
that they should be satisfied and give preferences for revisiting the hotel. Positive support given
by staff members will aid for carrying out the required operational and functional activities of the
entity in a better way. Imperial hotel is one of the biggest hotel of the town that has many
amenities that includes 500 bedroom, conference facilities for up-to 1000 people. Leisure center
with swimming pool and 3 bars with restaurant including 12 conference room. In addition to that
staff members of the hotel are also well trained and there are 6 head of department that includes
food and beverage, housekeeping, guest services and concierge, front of house and reception and
human resource training. There are total 450 staff members in the hotel and under them 300 are
working at a full time and part-time basis. It has been observed by Peter FarnsWorth that many
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