Management Styles, Leadership Characteristics, Communication Process, Organisational Culture and Change

This report discusses different management styles, leadership characteristics, evaluation of communication process, and analysis of organizational culture and change in the context of Imperial Hotel. It also assesses personal management skills performance, analyzes strengths, weaknesses, opportunities, and threats, and sets objectives and targets for personal development. The report concludes by highlighting the importance of effective management in achieving organizational goals.

MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Compare different management styles.............................................................................3
1.2 Discuss leadership characteristics....................................................................................4
1.3 Evaluation of communication process..............................................................................5
1.4 Analyse an organisational culture and change in selected business.................................5
TASK 2............................................................................................................................................6
2.1 Assess own management skills performance...................................................................6
2.2 Analyse personal strengths, weaknesses, opportunities and threats.................................6
2.3 Set and prioritise objectives and targets to develop own potential..................................7
TASK 3............................................................................................................................................7
3.1 Lead and motivate a team to achieve an agreed goal or objective...................................7
3.2 Managerial decisions made to support achievement of agreed goal with recommendation.8
TASK 4............................................................................................................................................9
Covered in PPT.......................................................................................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Management is required to conduct duties and business activities in according to
demands of people and market situation. This help organisation to utilise resources efficiently
and generate adequate results. So, leader construct relationship with staff members to provide
them appropriate guidance, solve issues and make them perform tasks effectively (Iles, Chuai
and Preece, 2010). Present report is based on Imperial Hotel, which is operating their business in
hospitality sector in United Kingdom. For execution of operations in efficient manner, it is
essential that manager uses appropriate principles and concepts in firm. This help superior to
deliver adequate products and services in according to demands of public. Thus, company is able
to deal with complex situations easily and make system function effectively.
TASK 1
1.1 Compare different management styles
In organisation, it is essential that superior provide adequate instruction and guidance to
staff members about duties that are assigned to them. For this, manager require to distribute tasks
and targets to employees in according to their skills and abilities. This help firm to make
employees perform activities effectively and attain objectives within specified time. So, superior
require to use appropriate management styles in system in respect to market situations (Kaelicke
and et. al., 2010). Manager and leader of Imperial Hotel firm perform duties and activities,
through which they are able to utilise resources efficiently and make employees function
appropriately. Therefore, superior need to analyse benefits of various management styles.
Besides this, ascertain differences and similarities; which is stated beneath:
Basis Autocratic Democratic Laissez-faire
Advantages Leader make
appropriate judgement
which are beneficial
for firm. So, decision-
making process is
conducted timely.
This style help
superior to deal with
difficulties and make
adequate decisions.
Management is able to
make workforce
function properly; by
giving them choice to
formulate targets and
take appropriate
selections.

Disadvantages Managers don't
motivate workers; as
members are not
involved in meetings.
Thus, this impact on
superiors creativity.
Superior involve staff
members and take
their opinion and
suggestions. So,
decision-making
process includes large
time duration.
This management style
is not efficient as
manager don't provide
guidance to
employees. This affect
on business operations
and on results.
1.2 Discuss leadership characteristics
Organisation size and scope determine different features and characteristics that are
required to be consisted by a leader. Superior of Imperial Hotel uses autocratic leadership style in
system through which business operations are executed in according to demands of public and
market conditions (Bolden, 2016). These are various forms which are used by leader to make
members function properly are as follows:
Centralization of power: This element specifies that spearhead don't involve employees
in decision-making process.
Distrust of subordinates abilities: This describes that subordinates opinion and
suggestions are not taken, as leader thinks that employees are not having appropriate knowledge.
Motivation: Cash benefits and various other incentives are given to employees to
enhance their morale and make them dedicated towards duties assigned to them.
In Radisson blu, laissez-faire leadership style is used by superior to make them perform
duties properly. This style includes these patterns which are stated beneath:
Communication skills: Leader require to deliver appropriate instruction and guidance to
staff members about duties and tasks that are assigned to them.
Interpersonal skills: Superior require to involve workers in meetings and take appropriate
sections and choices that are beneficial for firm (Clark and et. Al, 2016).
Problem solving attitude: It is essential that leader construct relationship with
subordinates to acknowledge issues faced by them; thereby provide them appropriate solutions.
Flexibility: Superior require to make changes in system and structure according to market
conditions (Management Style - Meaning and Different Types of Styles, 2018).

1.3 Evaluation of communication process
In organisation, superior require to execute communication activities in system to deliver
appropriate guidance and instruction to employees (David, 2011). These are various stages which
are stated beneath:
Sender: These are individuals which have message that is to be encoded and transferred
to others.
Medium: This includes tools such as face to face and Email which are used by sender.
Channel: Message need to be conveyed in effective manner.
Feedback: This is essentials that sender acknowledge that accurate and correct
information is communicated or not.
Context: Sender and encoder attitude, event, place and time are constituents of this
element.
Noise/ Interference: There are various disruptions which influence on quality of message
that is communicated by sender.
Thus, superior of Imperial Hotel uses communication process to deliver adequate
information to members and take appropriate decisions. Verbal, written, linear, non-verbal,
lateral, formal and non-formal are different types that are used by sender. So, it is necessary that
management conduct duties to acknowledge whether accurate data is being transferred (Lee and
Xia, 2010). This help superior to ascertain barriers such as accents and distinct language have on
message transmission.
1.4 Analyse an organisational culture and change in selected business
Superior require to analyse micro and macro elements to acknowledge their influence of
business operations. Manager and leader of Imperial Hotel conduct activities to ascertain
organisation culture; thereby make changes in system and firm. Socialization and human
resource practice are constituents of internal elements that informs management about
workability of company (Hartmann, Feisel, and Schober, 2010). Apart from this, management
even require to anticipate external factors such as government rules and regulations, community
context and national culture. This help superior to utilise resources and make system function in
according to market conditions. Thus, management make transformations in strategies and
system in according to demographic, economic and legislative factors.

TASK 2
2.1 Assess own management skills performance
Professional abilities Current level
5=Strong
1=Weak
Best Current Example Ways of Improvement
Communication skills 5 I need to have adequate
abilities through which I
am able to handle
customers properly that
visit Imperial Hotel
retail store.
To improve my
interactive skills,
seminars and sessions are
efficient tools.
Leadership abilities 3 Employees require to
get appropriate
instruction about duties
assigned to them.
Delegation of authority is
adequate technique for
improving these skills.
Management skills 5 Company's system
require to function in
respect to objective and
strategies that are
formed by
administration.
Accomplishment of
targets on time depend
upon functionality of
members.
Interpersonal abilities 4 Superior uses effective
tools and techniques in
system and provide
instruction to members.
Feedback form clients
and members.
2.2 Analyse personal strengths, weaknesses, opportunities and threats
Superior execute SWOT analysis to acknowledge system strengths and weaknesses.
Apart from this, management also get information about opportunities and threats that are

present in marketplace. Thereby, make appropriate decisions which are advantage for growth of
individual in career.
Strengths Weaknesses
 I consists effective communication
abilities, through which appropriate
information in shared with team
members.
 Firm profitability improves, as I posses
skills to motivate and dedicate
workforce towards duties assigned to
them.
 My performance was influenced, as I got
distracted and was not able to deal with
complex situations and work pressure.
 Application of latest tools and techniques
in system was problem faced by me. This
impact on system functionality.
Opportunities Threats
 To enhance communication abilities, I
uses appropriate tools and strategies.
This help me tos find adequate
solution and deal with problems
easily.
 I was not able to handle difficulties and
got panic; as there was no appropriate
plan.
2.3 Set and prioritise objectives and targets to develop own potential
Superior require to use SMART model through which appropriate objectives and targets
are formulated, which help individuals to carry out activities in proper manner. This help me to
acknowledge capabilities and abilities in context of goals that are required to be accomplished.
Objective and target should be specific, easily measurable and achievable by conducting
appropriate activities in reality. Apart from this, proper time was fixed for every objective and
consists duration in which targets required to be attained. Thereby, taking feedback from other
people and giving them suggestions in respect to performance and outcomes that are generated
by me. So, this help me to use strengths and opportunities; thereby overcome weakness and
threats.

TASK 3
3.1 Lead and motivate a team to achieve an agreed goal or objective
Superior require to conduct sessions and seminars to enhance morale of members and
make them activities effectively. So, employees will accomplish targets and objectives within
specified time (Koontz, 2010). This help management to make workforce work in team and
deliver adequate outcomes.
These are various activities that are conducted by superior to motivate and lead group
members are as stated beneath: Team building: Management require to establish standards and specify to employees to
make them function properly and attain outcomes as per benchmarks that are specified by
executive. Thereby, conduct programs and enhance abilities of members and make them
perform tasks with each other.
 Motivation: This component specifies that superior require to establish relationship with
employees and provide them adequate instruction about duties that are assigned to them.
Besides this, leader require to conduct sessions to increase morale and make members
dedicated. This help firm to make workforce perform activities effectively and
accomplish targets within specified time (Giza and et. al., 2013).
3.2 Managerial decisions made to support achievement of agreed goal with recommendation
In Imperial Hotel, management require to conduct appropriate decision-making process
in system through which adequate outcomes and results are attained. This help superior to utilise
resources efficiently and make employees perform activities effectively. So, this help firm to
establish advantage over competitors and make appropriate success (Loorbach, 2010). These are
various recommendations which are used by superior of Imperial Hotel are as stated beneath:
Feedback: Management analyse functionality of firm, with help of staff members opinion
and views. Thereby, making changes in system and enhancing working processes.
Clear missions and Vision: Superior communicate information to employees about
goals, objectives, vision and mission that are designed by executive.
Quality of product and services: Management conduct examination to check that firm
deliver quality products and services to customers. This help Imperial Hotel to use promotion
tools to attract large number of people; thereby enhance sales and profitability of business.

Rewards to Employees: Superior require to provide appropriate incentives to motivate
staff members and make them perform tasks effectively.
TASK 4
Covered in PPT
CONCLUSION
As per above report, it can be comprehended that management require conduct duties and
perform activities; through which business operations are executed in effective manner. So,
developing manager help organisation to accomplish goals and objectives within specified time
frame. For this, it is essential that leader need to make teammates perform tasks effectively and
attain targets within deadlines. Besides this, they even require to establish relationship with staff
members and keep them dedicated and motivated towards duties assigned to them. This help
companies to enhance market position and establish brand image.

REFERENCES
Books and Journals
Bolden, R., 2016. Leadership, management and organisational development. In Gower handbook
of leadership and management development (pp. 143-158). Routledge.
Clark, W . C and et. al, 2016. Boundary work for sustainable development: Natural resource
management at the Consultative Group on International Agricultural Research
(CGIAR). Proceedings of the National Academy of Sciences. 113(17). pp.4615-4622.
David, F .R., 2011. Strategic management: Concepts and cases. Peaeson/Prentice Hall.
Giza, C.C and et. al. ,2013. Summary of evidence-based guideline update: Evaluation and
management of concussion in sports Report of the Guideline Development
Subcommittee of the American Academy of Neurology. Neurology. 80(24). pp.2250-
2257.
Hartmann, E., Feisel, E. and Schober, H., 2010. Talent management of western MNCs in China:
Balancing global integration and local responsiveness. Journal of World Business.
45(2). pp.169-178.
Iles, P., Chuai, X. and Preece, D., 2010. Talent management and HRM in multinational
companies in Beijing: Definitions, differences and drivers. Journal of World Business.
45(2). pp.179-189.
Kaelicke, E. and et. al. , 2010. Development processes representation and management. U.S.
Patent 7,810,067.
Koontz, H., 2010. Essentials of management. Tata McGraw-Hill Education.
Lee, G. and Xia, W., 2010. Toward agile: an integrated analysis of quantitative and qualitative
field data on software development agility. Mis Quarterly. 34(1). pp.87-114.
Loorbach, D., 2010. Transition management for sustainable development: a prescriptive,
complexity‐based governance framework. Governance. 23(1). pp.161-183.
Online:-
Management Style - Meaning and Different Types of Styles. 2018 [Online]. Available through
<https://managementstudyguide.com/management-style.htm>.