Essay on Management of The Swan Hotel
Added on 2020-06-03
11 Pages2820 Words37 Views
Management
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Compare different management styles.............................................................................11.2 Discuss leadership characteristics....................................................................................21.3 Evaluation of communication process..............................................................................21.4 Analyse an organisational culture and change in selected business.................................3TASK 2............................................................................................................................................32.1 Assess own management skills performance...................................................................32.2 Analyse personal strengths, weaknesses, opportunities and threats.................................52.3 Set and prioritise objectives and targets to develop own potential..................................6TASK 3............................................................................................................................................63.1 Lead and motivate a team to achieve an agreed goal or objective...................................63.2 Managerial decisions made to support achievement of agreed goal with recommendation.7TASK 4............................................................................................................................................8Covered in PPT.......................................................................................................................8CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONManagement is required for every companies as it assists them to gain positive outcome.Superior has to resolve problems within time duration; otherwise, it can hamper working of anenterprise (Christopher, 2016). Present assignment is based on The Swan Hotel, which isproviding qualitative services to customers. Some management style will be used by manager tomanage entire working operations in an appropriate manner. It is must to analyse own strengthsand weaknesses and for this, SWOT investigation will be done.TASK 11.1 Compare different management stylesEvery organisation needs management as this will assist to control overall operationalactivities in an effective way (Haugen and et. al., 2016). If is must for each department tomaintain coordination amongst them; therefore, coveted targets will attained within limitedperiod of time. Superior has to give work to employees as per their skills, knowledge,capabilities as well as experience. In relation to The Swan Hotel, manager needs to encouragetheir staff members; thus, working performance will get enhanced (Management Style - Meaningand Different Types of Styles, 2018). BasisAutocraticDemocraticLaissez FaireMerit According to this,entire control ordecision makingpower is in the handsof manager; thus, thiswill be obtainedquickly.If this method is usingby employer then,complexcircumstances will getsort out effectually.As indicated by this,staff members willdecide targetsaccording to their wishwhich will encouragethem. DemeritThis is considered as aless innovative methodand if manager isusing this, thenemployees will neverget motivated.This technique willtake lots of time asmanager has to consulteach thing with staffmembers.Workers will not getguidance which willinfluence their workingexecution.1
1.2 Discuss leadership characteristicsSeveral types of characteristics need to be present in leader who are doing job in TheSwan Hotel, these are mentioned as below:Communication skills: Manager has to develop an open conversation at premises; thus,individuals will share their opinions as well as thoughts with each others. Employees willeasily interact with their superiors and give them some suggestions regarding issues. Thiswill provide maximum motivation to them and this assists into their long term retention(Kirchhof and et. al., 2016).Confidence: It is must for an employer to be much confident about work; therefore, hewill motivate workforce. As a result, coveted goals will attained within limited period oftime. Along with, they will be able to face any kind of situation effectually.Creativity skills: By knowing needs and wants of clients, leader will modify goods andservices of firm effectively. It is must for manager to use new and latest techniques intoproducts so that they will capture attention of numerous individuals towards them. As aresult, profits as well as market share will get enhanced (Laudon and Laudon, 2016).1.3 Evaluation of communication processCommunication processesExplanation and ExampleVerbalIt is also known as oral or informal communication. With helpof this, people will transfer their message to each others in aneffective manner. Meetings, workshops, conversations etc. aresome appropriate examples of this.WrittenThis technique is using by an employer of Imperial Hotel; thus,they will communicate about complex information as well asdata to others. It will be utilized by manager to maintain recordwhich will be used by them in forthcoming time. For instance:agenda, memorandum, notice and so on.Non-verbalWith assistance of this method, people will share their opinion,thoughts and feelings with each others. For example: facialexpressions.State And Explain Three (3) Barriers ToEffective CommunicationSeveral kinds of factors will affect an effectivecommunication of The Swan Hotel and these2
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