Recruitment and Selection Project Review

This assignment requires the learner to reflect on their experience with conducting a research project on multinational companies' recruitment and selection processes. The learner is asked to evaluate the project's success, identify strengths and weaknesses, and provide a performance review template for future reference. The template includes questions about the project's objectives, evaluation, and assessment, as well as self-reflection on communication skills and problem-solving abilities.

Managing a Successful
Business

Table of Contents
INTRODUCTION...........................................................................................................................2
TASK 1............................................................................................................................................2
P1 Devise project aims and objectives for a chosen scenario.....................................................2
P2 Produce a project management plan......................................................................................4
P3 Produce a work breakdown structure and a Gantt chart........................................................6
TASK 2............................................................................................................................................8
P4 Research methodology...........................................................................................................8
TASK 3..........................................................................................................................................10
P5 Analyse research and data using appropriate tools and techniques.....................................10
P 6Recommendations of research results..................................................................................20
TASK 4..........................................................................................................................................20
P7 Reflection.............................................................................................................................20
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................22

INTRODUCTION
Globalisation is considered as the procedure through which business organisation
expands their business at international scale. Globalisation has not only raised benefits and
opportunities for companies but it has also provided additional career growth opportunity for
employees. Along with this, it has also improved standard of living of customers too as this
concept have provided variety of products to customers at cheaper rates. The present report is
based on Nestle, a large scale food and drink company which is headquartered in Switzerland.
The company is offering its products at international scale. In relation to case study, it has been
analysed that management team of Nestle have developed its policy which mainly deals in
training, remuneration, development and recruitment. The company is already having remarkable
presence in international market but it still wants to enhance its presence in more effective
manner by adopting effective recruitment methods through which best talent can be brought to
company (Crane and Matten, 2016). In this regard, aim and objectives are formulated on the
basis of provided case scenario. At further, project management plan will going to be discussed
along with its all elements. It will also discuss on work breakdown structure and Gantt chart. At
last, it cover information on recommendation which will be provided to company for improving
its profitability and reflection on overall experience of researcher.
TASK 1
P1 Devise project aims and objectives for a chosen scenario
Globalisation is seen as the integration of businesses, companies and people. This
integration provides business opportunities to business organisation and develops overall
business growth. It can be said that globalisation have also influenced recruitment strategy
and pattern of company which helps them bringing best talent to company at reasonable
salary. In this regard, it can be said that if business organisation fails to recruit right people
from international scale that it will proven as riskier factor as they will be affected
financially. It will also affect brand image of company at global level and also waste their
time. The concept also helps company in maximising its profitability (Den Hertog, Van der
and De Jong, 2010) In context to mentioned case study on Nestle, it has been analysed that
this company is placing its efforts on modifying its recruitment pattern in order to bring
fresh talent to company. The management team of this company believes that if company

has right employee placed on right position than it will be easier for them in enhancing its
profitability. In this regard, management team of Nestle have initiated recruitment policy
which includes training and development, recruitment on the job, strong leadership and off
job training etc. in order to improve capabilities and efficiency of employees.
Background of research
Nestle is food manufacturing company which was incorporated 1905. The company
is very large in size as its number of employees are around 308,000. Product range of
Nestle includes Maggie, Kit Kat, tea, dairy products, bottled water, confectionery, baby food
and medical food. Global presence across the world influences top management team of
company to focus on maintaining its brand image so that trust of customers can be
maintained on them. For this, it required by human resource department to use latest
recruitment method for hiring best talent in order to achieve organisational objectives.
It has been analysed that currently Nestle is facing issues related to recruitment methods at
international level (Eckerson, 2010). In this regard, for improving its recruitment and
selection method, top management team of this company have conducted effective research
for identifying best recruitment methods, training and remuneration in order to maximise
profits of NESTLE. With reference to this, researcher have formulated effective aim and
objective which will help NESTLE in maximising its profitability ratio in effective manner
within less period of time.
Research aim
The research aim for present study is “To determine how multinational companies
improve their recruitment, selection and training of their employees at global scale”
Research Objectives :
 To identify the concept of Globalisation.
 To analyse various methodologies of recruitment and selection at global level.
 To evaluate different ways, through which Nestle can modify their recruitment, training
and selection of organisational staff at global scale.
 To identify role of training, selection and recruitment of employees in the business
enhancement of Nestle.
Questions :
 What is the concept of Globalisation?

 What are the various methodologies of recruitment and selection at global level?
 What are different ways, through which Nestle can modify their recruitment, training and
selection of organisational staff at global scale?
 What is the role of training, selection and recruitment of employees in the business
enhancement of Nestle?
P2 Produce a project management plan
Project management refers to the term of formal documentation which helps the leaders
and managers to in order to implement the projects and gain long term profit in a effective
manner. Project management run with the different elements like scope, plan, risk, schedule,
size, cost, scope and communication factors. This system also determines the formal
document which consists several functions such as combining, developing, explaining all
process in an effective manner (Gebauer, Edvardsson, and Bjurko, 2010). In regards with
Nestle, their managers and leaders have to follow various strategies for making project
management plan. That helps to achieve the goal and also helpful for preparing the best
decision making process in order to select appropriate customers for particular job profile.
There are various key factors of project management which are following as under:
Cost: It refers to the amount of money that an organisation spends on the creation of
production of goods and services. Cost does not include in a mark-up for profit. In regards
with Nestle, their managers and leaders prepare the budget and spend money on making the
new project in an appropriate manner. According to this company's managers or leaders
select various techniques and tools have used through the budget. Therefore, the estimation
of budget is necessary for making a new project and it helps in maximising the company's
value in a effective way. That's why researcher fixed the cost of recruitment process that
will be approx. 6000 pounds and cost for the company will be 150000 pounds.
Scope: It is an very important term for every firm because scope has the opportunity
or possibilities to do and deal with something in a effective manner. According to this firms
can make effective strategies and techniques for enhance the productivity of an organisation.
Therefore, by this approach company can easily take decision in order to make a comparison
in between contract, programs or employment and also can provide benefits to its
employees.

Time: It is a crucial factor in the form of completion the project. From this approach time
takes three or six months for completing the project. Basically time is totally based on the
features and specifications of project. In context of Nestle, their managers can take around three
months to complete their project whereas, researcher takes 50 days in order to making a project.
Quality: It shows the experience which is taken by the consumers. In regards with
Nestle, their managers have good skill of recruiting and selecting in order to hire good
candidate for suitable job profile in the company (Incelli, 2013). It will helpful approach for
increasing company's productivity and market value in a dynamic competitive environment.
Mangers of Nestle are able to analyse the different role and task to its employees. In order to
hiring the best candidate in their organisation, they can choose internal or external
environment for develop the efficiency of an organisation.
Communication: It is the very effective key within the organisation which is used to
exchange of ideas and thoughts of individuals. As it is an effective tool so that it is helpful to
communicate with employees in easy way for providing suggestions or various ways of
production. In context of Nestle, it is very helpful approach which reduce the problems and
issues from the way of communication. Through adopting good communication managers of
Nestle are easily able to explain their strategies and plan beyond the work to their employees
in order to gain objectives and goals in an effective manner.
Risk: It is a chance and threat of damages liability, losses or any other negative
occurrence that is the reason of internal or external weakness. In regards with Nestle, their
managers have the risk like if data is collected through the team members then it can create
the negative outcome that means unauthentic research is conducted. That's why managers
have to follow business ethics otherwise it can also give the outcome in a negative way.
Company also focuses on social factor that impact on the industry in order to achieve the
aim in an appropriate manner (Jones and Lubinski, 2012).
Resource: These are very important part of every firm that are required to
completion a project in an effective manner. In regards with Nestle, their managers are
required to large workforce, unique technology and equipment’s in order to achieve goal in
competitive environment with the appropriate manner.

P3 Produce a work breakdown structure and a Gantt chart
Work breakdown Structure – Work breakdown structure is a hierarchical structure that
outlines project and breaks it down into smaller, and more manageable portions. This helps in
managing a large project easily and effectively. A work breaks down structure provides
framework about detailed cost estimation and providing guidance for schedule development and
control. WBS is not restricted to a specific field when it comes to application as, it can be applied
to any field. Work breakdown structure is created in a project as it helps in estimating cost, time
and risk, illustrate the project scope, and indicates the project milestones and control points. The
wok breakdown structure easily displays project details and status.
Gantt Chart: Gantt chart is a production control tool developed by Henry L. Gantt in
1917. this provides a graphical representation of a schedule which helps in planning,
coordinating and organising specific tasks of project. These charts help in assessing time
period to complete a project and resources required. Gantt chart is easily understandable and
can easily be constructed. This is an effective tool for project managers, CEO, general
managers and many more.

TASK 2
P4 Research methodology
Primary Research: It is a proprietary research, which means the data is collected
directly from the research are by the researcher. In the technically form they “ own” the data.
Primary research is comes with addressing a certain problems which is necessary for depth
analysis. In this research data is very much valuable than the other aspect. In the context of
organisation they need highly validated data to make good decisions ( Kankaanranta and
Planken, 2010). This research includes in various aspects like face to face interviews, online
surveys, focus on the group, observations.
Secondary Research: It is a research method that involves in using already existing data,
where existing data are collected to increase the overall efficiency or effectiveness of research.
Secondary research methods includes in data availability on the internet, government or non
government agencies, educational institutions and various commercial information sources like
newspapers, magazines, radio and T.V. In order to obtain data for secondary research.
Quantitative Research: It can be defined as the systematic investigation of
phenomenon by collecting quantifiable data and performing mathematical or computational
techniques. This research gathers information from potential or existing customers using
sampling method online surveys so on.
Qualitative Research: It is defined as market research that focuses on attaining data by
open-ended and conversational communication ( Lai and Ong, 2010). This method is not only
about “what” people think but also “why” they think so. This method are designed in effective
manner that they help behaviour of audience with reference on a specific topic. There are
different qualitative type of research like ethnographic research, content analysis, case study that
are mainly used in the research.
Sampling: It is the method in which researcher selects desired sample size from overall
population with the help of different sampling methods. Ion current study, investigator have used
random sampling method and chosen 30 repondents.
Questionnaire
Q1) Are you familiar about the conception of globalisation?

a) Agree
b) Disagree
Q2) Does globalisation helps in expanding business operations?
a) Yes
b) No
Q3) What are the major benefits of conducting training and development for employees at
Nestle?
a) Increase productivity
b) Attaining goals and objectives of organisation
c) Reduces Employee Turnover
Q4) What are the major challenges faced by Nestle while conducting training and development
activity for employees?
a) Time consuming method
b) Global workforce
c) Need huge Cost
Q5) According to your view does globalisation affects functions of Nestle in relation to
recruitment and selection process?
Yes
No
Q6) Does adopting new strategies by business helps in hiring skill and talented employees?
Yes
No
Q7) Does globalisation helps in providing employment opportunities to people ?
a) Agree

b) Disagree
Q8) According to your opinion does training and development activities helps in making
employees familiar with business operations?
a)Agree
b)Disagree
Q9) Provide recommendation by which firm can execute effective training and development for
employees in order to enhance their skills
TASK 3
P5 Analyse research and data using appropriate tools and techniques
Theme 1: Concept of Globalisation
Q1) Are you familiar about the conception of globalisation? Frequency
a) Agree 25
b) Disagree 5

Interpretation : Globalisation refers to the procedure in which two or more country,
company and people interact with each other for the common purpose over all growth. As per the
above specified bar graph, it has been analysed that from the total of 30 respondents, 25 of them
stated that they are aware about the concept of globalisation. This is because, they are working in
multinational company who operates its business at different geographical location across the
world. On the other hand, remaining 5 people have specified that they do not know anything
about it. For this statement, they have specified that they are home oriented people and they do
not know anything external world.
a) Agree b) Disagree
0
5
10
15
20
25
25
5
Column C

Theme 2: Globalisation helps in expanding business operations
Q2) Does globalisation helps in expanding business operations? Frequency
a) Yes 27
b) No 3
Interpretation: One of the major reasons for globalisation is to increase the presence of
business in international markets. Expansion is important to grow business, which increases
profits, goodwill, customers etc. From the above graph, it has been observed that 27 people
among 30 agree with this fact because of their good knowledge about globalisation and its
impact on business. These people know about companies that have gained recognition and
become preferred company. According to them, entities in multiple countries have better access
to resources which are utilised in creating innovative products that will satisfy customers' needs.
Furthermore, they themselves buy goods of multinational companies who are operating at huge
level and offer variety of products. On the contrary, 3 people have disagreed due to disinterest in
concepts pertaining to economics, such as globalisation. They do not have access to globalised
companies and prefers local shops for foods, clothes, and other items.
a) Yes b) No
0
5
10
15
20
25
30 27
3
Column C

Theme 3: Globalisation helps in expanding business operations
Q3) Does globalisation helps in expanding business operations? Frequency
a) Increase productivity 13
b) Attaining goals and objectives of organisation 8
c) Reduces Employee Turnover 9
Interpretation: Globalisation offers many benefits and disadvantages which should be
taken into account before proceeding with taking business to other countries. It involves huge
costs, and other resources which should be allocated efficiently in order to get positive results.
The above graph shows that from 30 people, 13 says globalisation increases productivity, 8 states
goals and objectives can be achieved within prescribed time, and 9 has perception about
reduction in employee turnover. All of these have been customers or worker of a globalised
company, thus, portrayed possible outcomes that can gained through this. Further, owners of
business have also been included in this survey who were at better position to answer the
questions. Moreover, the above-mentioned benefits are results of engaging diverse workforce
where they use creative and fresh ideas, hence, all these factors are interrelated and can not be
avoided. There should be a co-ordination between objectives and their desired results.
a) Increase productivity
b) Attaining goals and objectives of organisation
c) Reduces Employee Turnover
0
2
4
6
8
10
12
14 13
8
9
Column C

Theme 4: Major challenges faced by Nestle while conducting training and development
activity for employees
Q4) What are the major challenges faced by Nestle while conducting
training and development activity for employees?
Frequency
a) Time consuming method 6
b) Global workforce 10
c) Need huge Cost 14

Interpretation : Training and development is a process with the help of which skills,
capabilities and concepts of employees are improved. With the help of effective training,
workers can develop their skills and knowledge, which as a result benefits the company by
improving there productivity. As per the above specified graph, it has been analysed that from 30
respondents, 6 respondents says that training and development is a time consuming process.
Reason behind this, it require a lot of time while implementing training sessions in an
organisation. On the other hand, 10 respondents out of 30 says that global workforce will be a
major challenge for training programs of the company. Remaining 14 respondents says that
training and development program requires huge amount of money. Training and development
sessions needs large amount of funds company provides technical as well as theoretical
knowledge to improve the efficiency of employees. As a result, productivity, profitability and
growth of the company can be increased.
a) Time consuming method
b) Global workforce
c) Need huge Cost
0
2
4
6
8
10
12
14
6
10
14
Column D

Theme 5: Globalisation affects functions of Nestle in relation to recruitment and
selection process
Q5) According to your view does globalisation affects functions of
Nestle in relation to recruitment and selection process?
Frequency
a) Yes 22
b) No 8
Interpretation: Recruitment is a process of attracting, finding and identifying potential
customers for a specific job position, on the other hand selection is a process of appointing
suitable candidates after identifying their capabilities and skills. As per the above mention graph,
it has been analysed that according to 22 respondents out of 30 says that globalisation affect the
other operational functions of the company. Company faces a positive impact after
globalisation as management team of the company is able to select more efficient and skilful
candidates from all over the world. Remaining 8 respondents says that recruitment and
selection process of Nestle affects the company as management team need to provide
training and development to the selected candidates. As a result managers of the company
recruit employees from its operating countries as management team can easily rely on them
a) Yes b) No
0
5
10
15
20
25 22
8
Column D

Theme 6: Strategies by business helps in hiring skill and talented employees
Q6) Does adopting new strategies by business helps in hiring skill and
talented employees?
Frequency
a) Yes 28
b) No 2
Interpretation: Strategies are the plan of action designed by managers to achieve a long-
term or overall goal. It is also related to formulation of strategies for expansion and
diversification of business at international level. As per the above specified bar graph, it has been
analysed that from the total of 30 respondents, 28 respondents agree that by adopting new
business strategies will help in hiring skilled and talented employees in the organisation at
global level. As strategies made by managers will be very helpful in attracting and hiring highly
skilled and talented employees in company at global level. Remaining 2 respondents disagrees to
the fact that adopting new strategies by businesses will help in hiring skilled and talented
employees. As, globalisation of business increases cost and expenses for company which can
decrease the productivity as well as profits.
a) Yes b) No
0
5
10
15
20
25
30
28
2
Column D

Theme 7: Globalisation helps in providing employment opportunities to people
Q7) Does globalisation helps in providing employment opportunities to
people ?
Frequency
a) Agree 27
b) Disagree 3
Interpretation: Globalisation is the integration and interaction among people, companies
and governments across the globe. It is also related to expansion and diversification of business
at international level. As per the above specified bar graph, it has been analysed that from the
total of 30 respondents, 27 respondents agree that globalisation helps in providing employment
opportunities to the people at international as well as national level. As, globalisation helps in job
creation because of expansion of business. Remaining 3 respondents disagrees to the fact that
globalisation don't help in providing employment opportunities to people because they are not
having adequate qualifications, knowledge and resources to be employed in companies at global
level. Also, recruitment and selection process at globalised level is very difficult and complex.
a) Agree b) Disagree
0
5
10
15
20
25
30 27
3
Column E

Theme 8: Training and development activities helps in making employees familiar with
business operations
Q8) According to your opinion does training and development activities
helps in making employees familiar with business operations?
Frequency
a) Agree 25
b) Disagree 5
Interpretation: Training is the process of learning the skills required to perform a
particular activity or job whereas, development is the framework which is used to help
employees develop their personal and organisational skills . As per the above specified bar
graph, it has been analysed that from the total of 30 respondents, 25 of them stated that
training and development helps employees in becoming familiar with business operations.
This is because they are working in multinational company so, training is provided to
employees regarding technological changes and organisation structure. Also training helps
to become familiar with business operations because of on-the job training given to
employees. Whereas,remaining 5 people disagrees to the fact that training and development
don't help employees in becoming familiar with business operations. This is because training
and development can be off the job too.
a) Agree b) Disagree
0
5
10
15
20
25
25
5
Column D

P 6Recommendations of research results
From the above research it has been identified that concept of globalization is having a
wider scope as it results in expanding business activities at a global scale by which firms can
easily enhance their sales and profitability index. It has also been identified that conducting
training and development activities are beneficial for employees as it results in making
employees familiar with the working environment by which productivity of firm can be
enhanced. This also results in improving quality of products as there are changes made in
products offered by firm according to the requirement of customers. Nestle is using strategies
like conducting training and development activities for employees, this results in improving their
performance and they can easily achieve their set business goals and targets thus enhancing their
profit. Nestle can make changes in their recruitment, training and selection of employees by
adopting new strategies by which they can recruit skill and talented employees who will develop
innovative ideas thus expanding their business activities. The firm can also adopt online source
of recruiting employees by which they can select talented employees who will increase
productivity of firm.
TASK 4
P7 Reflection
Throughout my overall journey of this research on Nestle, I have experienced many
phases. Some of them were very good but at the same time some among them have made
me learnt numerous of things. At the starting stage of this research, I thought that my work
on this research will going to be easy as Nestle is one among popular company who is
known by every one. In actuality actuality, it was very difficult for me because international
recruitment information was not an easy task. All of my experience have made me learnt
many things. On the basis of my evaluation, it has been analysed by me that I have
improved my communication, confidence, professional skills and many other important one.
CONCLUSION
From the above report, it has been concluded that company have to face various difficult
situations, in order to manage a business project in a successful or effective manner. On the other
hand, this project report also includes the concept of globalisation. By approaching external
market place, company can improve their performance and productivity. To easily attain the aim

and objectives which is already mentioned in this research project, company has gone through
various things to achieve them effectively. During this research, questionnaire has also been
conducted to know more about various international recruitment process. Along with the work
breakdown structure this research report also includes describe well-effective plan of
management.

REFERENCES
Books and Journal
Ahmed Dine Rabeh, H., Jimenez-Jimenez, D. and Martínez-Costa, M., 2013. Managing
knowledge for a successful competence exploration. Journal of Knowledge
Management. 7(2). pp.195-207.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Den Hertog, P., Van der Aa, W. and De Jong, M. W., 2010. Capabilities for managing service
innovation: towards a conceptual framework. Journal of service Management. 21(4).
pp.490-514.
Eckerson, W. W., 2010. Performance dashboards: measuring, monitoring, and managing your
business. John Wiley & Sons.
Gebauer, H., Edvardsson, B. and Bjurko, M., 2010. The impact of service orientation in
corporate culture on business performance in manufacturing companies. Journal of
Service Management. 21(2). pp.237-259.
Incelli, E., 2013. Managing discourse in intercultural business email interactions: a case study of
a British and Italian business transaction. Journal of Multilingual and Multicultural
Development. 34(6). pp.515-532.
Jones, G. and Lubinski, C., 2012. Managing Political Risk in Global Business: Beiersdorf 1914–
1990. Enterprise & Society. 13(1). pp.85-119.
Kankaanranta, A. and Planken, B., 2010. BELF competence as business knowledge of
internationally operating business professionals. The Journal of Business
Communication (1973). 47(4). pp.380-407.
Lai, J.Y. and Ong, C.S., 2010. Assessing and managing employees for embracing change: A
multiple-item scale to measure employee readiness for e-business. Technovation. 30(1).
pp.76-85.
Lin, A. and Chen, N.C., 2012. Cloud computing as an innovation: Percepetion, attitude, and
adoption. International Journal of Information Management. 32(6). pp.533-540.
Shang, S.S., 2012. Dual strategy for managing user resistance with business integration systems.
Behaviour & Information Technology. 31(9). pp.909-925.
Smith, A.D., 2011. Successfully managing manufacturing supplier integration and procurement
issues: case studies in recessionary environments. International Journal of Procurement
Management. 4(2). pp.121-138.
Smith, W.K., Binns, A. and Tushman, M. L., 2010. Complex business models: Managing
strategic paradoxes simultaneously. Long range planning. 43(2). pp.448-461.
Online
Difference Between Primary and Secondary Data. 2019. [Online]. Available Through:
<https://keydifferences.com/difference-between-primary-and-secondary-data.html>

Template for evidence collection to
be attached with the report by the
learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/
tasks achieved (Account for a
minimum of six weeks with
dates)
 What have you
completed? Did you fulfil Task
requirements?
 Are you on track and
within deadlines set?
 Did you need to make
any changes to your
project management
plan?
Comments
the project report is prepared for the
purpose of improvement of recruitment,
selection and training of employees of
MNC's across the globe.
Yes, research report has been completed in
given deadline in effective time period.
No, in the project management plan no
changes has been made
Any risks and / or issues
identified?
 Did you identify
risks/issues with a lack
of skills required for
undertaking research
tasks?
 Did you identify any
The issue identified by me while conducting
this research was that employees were not
taking keen interest in answering questions
while collecting information.
The risk identified by me while completion
of project was limited time frame.