Research Project Performance Review

This assignment is a comprehensive review of a research project focused on improving recruitment, training, and selection processes within an organization. The student evaluates their performance as a project manager, identifying strengths such as problem-solving skills and weaknesses like limited research and analytical skills. They outline how they tackled these issues through online lessons and rate their performance 8 out of 10. The assignment showcases the student's ability to critically assess their work, recognize areas for improvement, and apply knowledge gained from the project to enhance future professional development.

Managing a
Successful Business
Project

Contents
TITLE..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Aims and objective.................................................................................................................1
P2 Project Management Plan.......................................................................................................3
P3 Work break down structure and Gantt Chart..........................................................................4
TASK 2............................................................................................................................................6
P4 Small scale research by applying the qualitative and quantitative method............................6
TASK 3............................................................................................................................................8
P5 analysing the research and data by using appropriate tools and techniques...........................8
P6) Recommendations...............................................................................................................17
TASK 4..........................................................................................................................................17
P7 Reflect on the value of undertaking the research to meet stated objectives...................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19

TITLE
To identify how multinational companies improve the recruitment, selection and training
of their employees to meet International requirements. A study on Nestle.
INTRODUCTION
Recruitment can be sated as hiring the best and qualified candidate out of the poll of
applicant for the vacant post. Whereas, selection can be sated as choosing the appropriate
candidate out of the selected shortlist candidate. This report is based on Nestle which came into
existence in the year 1866. It is situated in Vevey Switzerland. This assignment covers project
management plan, Gantt chart and WBS as well as discuss aims and objective of the report.
Various types of data analysis is studies so that best one can be used for the investigation in the
market place.
TASK 1
P1 Aims and objective
Nestle is a Swiss multinational food and drink company serving it's services across the
globe. This is the largest food business enterprise in the global village. It was founded by Ulf
Mark Schneider and provides subsidiaries like, Nestle purine pet care company, Nespresso etc.
Main aim of this project is “To analyse some ways by which Nestle can improve
recruitment, selection and training process for their employees and its importance in fulfilment of
international requirements.
Research Objectives
 To learn about the phenomena of employee's recruitment, selection and training process.
 To identify ways for improvement of employee's recruitment, selection and training
process. To determine importance of skilled and talented workforce in fulfilment of international
requirements.
Research questions
 What are the phenomena of employee's recruitment, selection and training process.
 What are the ways for improvement of employee's recruitment, selection and training
process.
1

 What are the importance of skilled and talented workforce in fulfilment of international
requirements.
Limitation of project: There are different challenges which are witnessed at the period of
doing the research. One of the main limitations or risk is the time. The research topic is vast and
for acquiring the accurate response, specific time is needed by investigator. So in the entire it
can be
explained that time is not sufficient for the entire project.
Project Scope: This project has large scope because it will help an organisation in
fulfilment of international requirements within given time duration. Trained employees help an
organisation in its growth and success at international level.
Part 2
a) Internal selection: Nestle hire employees from within the firm so that within less time
appointed nominee can grab all the rules and regulation. As well as it requires less paper work
and time to explain each and every thing in details. By doing so productivity and probability
ratio is increased at a large scale in the market place (Basak, and Khanna, 2017)
Skill test: In this MCQ (multiple choice question) questions are given to the nominee in
order to check their abilities and capabilities for the vacant post. It helps the firm to check their
level of knowledge for the post. By doing best employee is selected for the post.
Test interview: Nestle conduct test interview for the applicant so that their skills and
knowledge regarding the post can be examined effectively. Here various rounds are carried out
so that their patience level and other abilities can be tested closely in every stage.
B) Cost of selection process:
The total cost required is estimated to be 190000 pound by Nestle. From the available
funds organization will be carrying out various activities such as, marketing, research work,
production, promotion etc. Here, the chart plans all the details which are explained as :
Total Forecasted Budget
Particulars 2017-2018 ($)
Catalogues 90000
Training cost 65000
2

Technology expenses 20000
Promotion 9500
Research and Development 5500
Total Cost 190000
Part B
On the Job training: This kind of training involves accurate learning by performing the task or
activity.
Off the Job training: It is a type of training which involves the training of workers outside the
job location.
Along with this both types of training are essential which will help an organisation to
train their workers and gain better outcomes at international level.
LITERATURE REVIEW
Recruitment
According to Crane and Matten, 2016, Recruitment is the procedure of hiring best qualified
candidate for the particular job. In this company first determine the needs of the company in
respect of required manpower and then recruit or hire best and skilful candidates for particular
job. Nestle hire qualified individuals by attracting potential candidates and selecting them for the
particular job role so this will helps to raise its productivity by providing qualified individual for
the organisational contribution. This company is prefer both internal as well as external source of
recruitment. Managers and HR of the nestle company hire the required personnel for the
organisation.
Selection
According to Davies and Hughes, 2014, The selection is the procedure of selecting the
individual for the particular job role by taking interview or evaluating the candidates on the basis
of specific criteria such as experience level, qualification etc. Nestle select the best suited
candidates for the particular roles that is need to be performed by the selected individuals. Nestle
hire candidates on the basis of three rounds that includes online intelligence test, telephonic
3

interview and the last one is face to face interview. This procedure of selection is very useful for
the nestle to hire best suited candidates with required skills, knowledge and qualification.
Training
According to Oakes, 2016, Training means developing the required skills so that individual
can perform his task and duties in organisation more effectively. Training can bring individual in
that position in which they able to perform their job correctly. Nestle mostly follows on the job
training. This method of training is very essential for the nestle because it provides all the
knowledge and skills to the employees which are necessary to perform particular given task.
Nestle also conduct purpose-oriented training for the employees which is given for the particular
purpose or reason.
P2 Project Management Plan
Project Management plan is a formal and a approved document which is determined as a
blue print that covers various aspects of the project such as scope, cost, quality. Time , resources
which are required by the investigator in carrying the project activities in proper manner
(Bertels, Koen and Elsum, 2015).
Cost It is the crucial factor which needs to be
considered in order to conduct the project
activities in a proper manner. It has been
analysed that in order to complete the project
activities in a proper manner around £100
should be realized for executing the research
activities in a proper manner.
Scope Conducting this project has a wider scope
as it will enhance the knowledge of the
researcher towards the proper methods of
recruitment, selection and training
methods . It will also provide analyses
about the benefits of improving the training
facilities to the employees.
Time It is the crucial element, which needs to be
4

considered while completing the project
activities in a proper manner. It order to
complete the research activities it will
require 7 weeks of time so as to
successfully manage the project
components in a better manner.
Communication It is the important and other crucial aspect
of the project management plan which is
concerned to proper communication
between the researcher and the respondents
so as to fulfill the project activities in a
appropriate way. Therefore in order to
conduct research activities researcher
should use face to face conversation with
the colleagues, and sending e-mails to the
organization to so as to analyses the data in
a effective a manner (Crane and Matten,
2016).
Risk In order to execute the project activities it is
necessary for the mangers to analyses the risk
which is associated while conducting the
research. Therefore researcher faces various
risk while conducting the business activities in
a proper manner. Risk such as inadequate
finance and lack of funds are the issues which
the investigator faces while conducting the
research activities and leads to non completion
of project within the specified time period.
Resources This is the most important component of the
5

Project management plan which is considered
with completing the research task in a
appropriate manner. Various resources are
needed by the investigator such as stationery
items and computer support so as to fulfill the
requirements of the task in appropriate way.
These are the major requirement of the
investigator so as to fulfill the research
activities.
P3 Work break down structure and Gantt Chart
Work Break Down Structure- It is a project deliverable structure which is represented
in a a horizontal form. This is a important structure in which overall project is divided into
smaller components which helps the project manager to conduct the business activities in a
proper manner. This helps in conducting the project activities within a specified time period
(Davies and Hughes, 2014),
6

Gantt Chart- It is a bar graph or a type of bar graph chart that determines the starting
and finishing of the project activities in a proper manner. This chart depicts the task which needs
to be performed is shown on the vertical axis in context to the time required for completing the
project activities. This chart is very useful as it determines the interrelationship between various
business activities and this proves to be beneficial for the business organizations so as to conduct
the project activities in a appropriate manner.
7

8

TASK 2
P4 Small scale research by applying the qualitative and quantitative method
Research methodology is define as the process that involves the specific technique which
is used to gather the relevant information about the research study. The main agenda of research
methodology is to identify the answer of who, when, how, where etc. In this task some methods
are define that help to conduct effective research. Some of them are mention as follow:
Research philosophy
Positivism and Interpretivism are two types of research philosophy that are used by
researcher to collect the relevant data. In research of Nestle interpretivism is executed as it helps
to make reliable and relevant conclusion in the end of report (Heger and Rohrbeck, 2012).
Research strategy
It is a process of sequential step that provide guidance to the ideas and efforts of
management into right direction. Researcher used effective strategy to generate quality result by
implementing detailed information.
Data collection
Their are two type of data collection are used by researcher which is primary and
secondary. It play crucial role in organisation in order to collect the valid and beneficial
information that help to conduct research in accurate manner.
Primary method of data collection
This method is defined which is executed first time by the researcher in making a report.
Primary information is useful for Nestle because it help to collect the actual perception of
employees which are engage in their activities (Kowalkowski, Kindström and Brehmer, 2011).
Secondary method of data collection
This information is collected by researcher through published journals, website,
newspaper etc. But information which is collected by this method is less reliable and due to
which effective results are not developed from the research.
Sampling methodology
Probability and non-probability are two type of sampling methods that help to collect
relevant data from respondents. In context of Nestle research probability method of sampling is
used as few respondents are required to complete the research. Sample size taken for this task is
15.
9

Quantitative research
This method is used to collect the data in numeric values. Quantitative research is
conducted through survey, questionnaire and interviews which help researcher to find out
relation between dependent and in-dependent variable (Lientz and Rea, 2016).
Qualitative research
This method of research helps to collect data and observe the data that contain in-depth
information about the human behaviour along with reason to conduct such type of behaviour. In
context of Nestle this method help them to analyse whole process of recruitment, selection and
training of employees.
Questionnaire
Q1) Do you have knowledge regarding the recruitment, selection and training programmes
which the HR function within the organisation
 Yes
 No
Q2)What are the ways through which company can improve their recruitment, selection and
training programmes within the organisation.
 By conducting proper selection tests
 By receiving feedback from the existing employees
Q3) What are the benefits that the organisation gets while improving their recruitment,
selection and training programmes within organisation?
 Maximising organisational profitability and productivity
 Leads to attract qualified and skilled employees
 Enhances brand image of the company.
Q4) What are the ways through which company can improve their recruitment and selection
process?
 Online Advertisements
 Print Media
Q5) Which is the most appropriate selection method should be adopted by the company?
 Online Test
 Personal Interviews
Q6) Which is the most suitable training methods that should be chosen by the company?
10

 On the Job Training methods
 Off the Job training methods
Q7) What are the issues that company faces while performing recruitment and selection
process?
 Lack of funds
 lack of Time
 Inappropriate behaviour of the HR
Q8) Is it possible for the organisation to meet the international requirements by adopting proper
methods of recruitment and selection?
 Yes
 No
Q9) Does providing appropriate training to the employees enhances their skills and knowledge?
 Yes
 No
Q10) Do you have any suggestions which the company can adopt in order to improve their
recruitment, selection and training programmes?
TASK 3
P5 analysing the research and data by using appropriate tools and techniques
Theme 1:
Q1) Do you have knowledge regarding the recruitment, selection and
training programmes which the HR function within the organisation
Frequency
 Yes 15
 No 5
11

Yes No
0
2
4
6
8
10
12
14
16 15
5
Frequency
Interpretation: This is filled by the 15 respondents in the company as this is formed to
know about opinions of the employee’s and out of 15 employees, 5 employees were in favour as
they were familiar with the training, recruitment and selection and other 10 employees was not
able to describe the requirement of these in any company.
Theme 2:
Q2)What are the ways through which company can improve their
recruitment, selection and training programmes within the
organisation.
Frequency
 By conducting proper selection tests 9
 By receiving feedback from the existing employees 6
12

By conducting proper selection tests
By receiving feedback from the existing employees
0
1
2
3
4
5
6
7
8
9
9
6
Frequency
Interpretation: This question was asked to check their opinion about the recruitment and
selection and out of 15 employees, 9 employees prefer to the method that is obtaining feedback
from the employees and other was in favour of conduction of selection as new talent creates
competition in the company which make existing employees uncomfortable.
Theme 3:
Q3) What are the benefits that the organisation gets while improving
their recruitment, selection and training programmes within
organisation?
Frequency
 Maximising organisational profitability and productivity 7
 Leads to attract qualified and skilled employees 3
 Enhances brand image of the company. 5
13

Maximising organisational profitability and productivity
Enhances brand image of the company.
0
1
2
3
4
5
6
7
7
3
5
Frequency
Interpretation: This question check their views on how effectively employees want to
get involve in the organisation. Out of 15 employees, the 7 employees were in favour of
increasing productivity of the organisation and other 3 employees were in favour of attracting
qualified employees and remaining were in favour of increasing the brand image of the
company.
Theme 4:
Q4) What are the ways through which company can improve their
recruitment and selection process?
Frequency
 Online Advertisements 11
 Print Media 4
14

Online Advertisements Print Media
0
2
4
6
8
10
12 11
4
Frequency
Interpretation: The company wanted to know the views of their employees about the medium
of recruitment and selection. Out of 15 employees, 4 employees were in favour of print media
and mostly were in favour of online advertisement as it saves time of the company as the
potential employees get attracted towards the company.
Theme 5:
Q5) Which is the most appropriate selection method should be
adopted by the company?
Frequency
 Online Test 6
 Personal Interviews 9
15

Online Test Personal Interviews
0
1
2
3
4
5
6
7
8
9
6
9
Frequency
Interpretation: This question is used to check the most appropriate method to select the
candidates and out of 15 employees, 6 employees were in favour of online test and remaining
were in favour of personal interview as it allows company to know more about the candidate
personally as they will work for the company so this gives a chance to select appropriately.
Theme 6:
Q6) Which is the most suitable training methods that should be
chosen by the company?
Frequency
 On the Job Training methods 3
 Off the Job training methods 12
16

On the Job Training methods
Off the Job training methods
0
2
4
6
8
10
12
3
12
Frequency
Interpretation: This question was asked to check the best suitable method and which
method is more popular for employees. The 12 employees out of 15, were in favour of off the job
training method as they can know more about the job they are expected to do and other
remaining employees were in favour of on the job as they want to practically perform the work.
Theme 7:
Q7) What are the issues that company faces while performing
recruitment and selection process ?
Frequency
 Lack of funds 8
 lack of Time 6
 Inappropriate behaviour of the HR 1
17

Lack of funds
lack of Time
Inappropriate behaviour of the HR
0
1
2
3
4
5
6
7
8
8
6
1
Frequency
Interpretation: This is asked to find prevailing weakness in conduction of recruitment
and selection process so the company can rectify it. The 8 employees out of 15 were in favour of
lack of fund and remaining were in favour of lack of time as proper time is required to select the
appropriate candidate.
Theme 8:
Q8) Is it possible for the organisation to meet the international
requirements by adopting proper methods of recruitment and
selection?
Frequency
 Yes 10
 No 5
18

Yes No
0
1
2
3
4
5
6
7
8
9
10
10
5
Frequency
Interpretation: This was asked to check the ability of the company and the company is
able to fulfil its objective or not. The 10 employees were in favour as they were impressed by the
company's management and other were not in favour as they are objecting the capability of the
company and they were highlighting the weakness such as lack of motivation.
Theme 9:
Q9) Does providing appropriate training to the employees enhances
their skills and knowledge?
Frequency
 Yes 13
 No 2
19

Yes No
0
2
4
6
8
10
12
14 13
2
Frequency
Interpretation: Out of 15 employees, 13 employees were in favour of this as they have
experience growth in their own personality after taking the training programmes of the company
and remaining was not in favour as they feel it is a waste of time and efforts.
P6) Recommendations
As been discussed in the above report it is been recommended to the respective
organisation to take appropriate actions and decision against the issues that the organisation
takes such as inadequate funds and lack of time are the major issues that the manager faces
while improving their recruitment, selection and training programmes. Thereby it is
recommended to the company to properly divide the task into smaller components which will
assist them to provide proper training facilities to the customer and can properly conducts the
selection process of the employees. In addition to this it is also recommended to the company
to improve their selection and training of employees as it will enhance the brand image of the
company and will lead to maximising profit margins for the company. Moro ever appropriate
knowledge should be provided to the HR of the organisation so as to judge the employees,
skills and capabilities.
 Company can adopt advanced technology for activities such as screening of applicants
and skill test so that desirableness of applying candidates can be acknowledged.
20

 Manager in Nestle is recommended to spend more capital in training so that employees
can became efficient to meet international standards & demands.
TASK 4
P7 Reflect on the value of undertaking the research to meet stated objectives
During completion of research work, I noticed that I have some skill which I need to
work on as it bring difficulties for me to gather reliable and accurate data on the basis of research
topic. This lacking of skills can be improved by following way:
Competency How I have improved in this
area.
What should I do to improve
in future.
Communication Skill Communication skill perform
vital role in the organisation.
To improve this skill I started
to learn grammar and
pronunciation of different
language.
Communication skill is a
universal factor that is
implemented in all aspect. So
in future it helps me to gain
loyalty of stakeholder of
organisation.
Analytical skills Analytical skill are useful for
in each type of work because it
help to solve different
problems. To improve this
skill I started observation the
work that is performed in
organisation.
This skills helps me in future
also as it help to solve different
problem that raises while
completing an activity.
CONCLUSION
It has been summarised from the above report that managing a project is compulsorily
required by the management of an organisation which guarantee success in future period of time.
For this, researcher need to prepare an effective project management plan which contains
different aspects such as cost, time etc. Along with this, data collection is required to be done
21

using qualitative method which ensures to bring reliable outcomes. It increases the effectiveness
of decisions made by the management of an organisation.
22

REFERENCES
Books and Journal
Basak, A. and Khanna, K., 2017. A Study on the Selection Criteria of Different Hotels of Delhi
NCR in Accordance to the HR Policies and Market Trends. International journal of
social sciences and humanities. 1(1). pp.27-38.
Bertels, H.M., Koen, P.A. and Elsum, I., 2015. Business models outside the core: Lessons
learned from success and failure. Research-Technology Management.58(2). pp.20-29.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Davies, M. B. and Hughes, N., 2014. Doing a successful research project: Using qualitative or
quantitative methods. Macmillan International Higher Education.
Heger, T. and Rohrbeck, R., 2012. Strategic foresight for collaborative exploration of new
business fields. Technological Forecasting and Social Change. 79(5). pp.819-831.
Kowalkowski, C., Kindström, D. and Brehmer, P. O., 2011. Managing industrial service
offerings in global business markets. Journal of Business & Industrial Marketing. 26(3).
pp.181-192.
Lientz, B. and Rea, K., 2016. Breakthrough technology project management. Routledge.
Martinsuo, M., Korhonen, T. and Laine, T., 2014. Identifying, framing and managing
uncertainties in project portfolios.International Journal of Project Management.32(5).
pp.732-746.
Oakes, G., 2016. Project reviews, assurance and governance. Gower.
Patterson, F., Zibarras, L. and Ashworth, V., 2016. Situational judgement tests in medical
education and training: Research, theory and practice: AMEE Guide No. 100. Medical
teacher. 38(1). pp.3-17.
Polonsky, M. J. and Waller, D. S., 2018. Designing and managing a research project: A business
student's guide. Sage publications.
Reich, B. H., Gemino, A. and Sauer, C., 2014. How knowledge management impacts
performance in projects: An empirical study. International Journal of Project
Management. 32(4). pp.590-602.
Spender, J. C., 2014. Business strategy: Managing uncertainty, opportunity, and enterprise.
Oxford University Press.
Wellin, M., 2016. Managing the psychological contract: Using the personal deal to increase
business performance. Routledge.
23

Appendix 1
Project Logbook for the chosen
organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines
set?
 Did you need to make any changes to
your project management plan?
Comments
I have completed the task to acknowledge if
improved recruitment, training and selection
benefits in achieving international
requirement.
W/E 02.06.19 Yes I have completed task
requirements.
W/E 09.06.19 Yes I have completed task
requirements.
W/E 16.06.19 Yes I have completed task
requirements.
W/E 23.06.19 Yes I have completed task
requirements.
W/E 30.06.19 Yes I have completed task
requirements.
W/E 07.07.19 Yes I have completed task
requirements.
I am on set deadlines
No. I have not make any changes in project
management plan.
Any risks and / or issues identified?
 Did you identify risks/issues with a
lack of skills required for undertaking
Yes, I face that respondents were not
interested in replying on questions while
24

research tasks?
 Did you identify any additional
risks/issues that have an impact on the
project management plan?
undertaking research activities and task.
No, I have not faced any other issues.
Problems encountered
 What barriers did you face?
 How did you overcome them?
Inappropriate communication was one of the
barrier which I face while carrying my
research work.
I overcome that issue by using effective
communication channels.
New Ideas and change of project direction No
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the
tasks?
 How well have I performed? What did
I contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
I feel nervous while dealing with analytical
skills and respondents behaviour.
Yes, it is helpful in increasing my knowledge
I have given my best efforts and have
contributed my full abilities to complete task
and activities on time.
My interaction and communication skills can
be further improved next week.
25

I can do much better in near future research
projects
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Data collection was a major priority for me.
By proper time management and performing
task on the set time duration.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
PERFORMANCE REVIEW
Performance Review
What was the project supposed to accomplish?
Research project is based on carrying out improvements in different procedures like recruiting,
training and selection of employees. This will benefits the company in giving tough
competition to rivals so that they can earn high revenues and profits. Improvement in these
procedures will enhance the working capabilities of employees due to which they will be able
to deliver their best performance.
Did the project succeed in its aims? How do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes I have achieved the aims and objectives of this research within time.
What things do you think worked well and why? Evaluate all aspects of the project (e.g. initial
inception, project activities and project outcomes) from a range of perspectives.
Collection of data through primary and secondary resources worked well. By using
questionnaire for primary data collection and literature review for secondary data, all the
26