Managing a Successful Business Project Topic: How multinational companies improve the recruitment, selection and training of their workers to meet global requirements

Managing a Successful Business Project Topic: “To determine the ways by which multinational companies improve the recruitment, selection and training of their workers to meet global requirements. A study on Cadbury.” INTRODUCTION Recruitment, selection and training process is crucial activity for every organization to hire skilled and talented workers. TASK 1 1 P1 Project aims and objectives In an organisation, recruitment, selection and training is important to expand commercial activities at international level for accomplishing entire requirement of global level .

Managing a Successful
Business Project

Topic: “To determine the ways by which multinational companies improve the
recruitment, selection and training of their workers to meet global requirements. A study
on Cadbury.”
INTRODUCTION
Recruitment, selection and training process is crucial activity for every organization to
hire skilled and talented workers. By this, company can achieve objectives in given time frame.
Along with this, it is also essential for company to analyse actual needs towards the employees at
global level (Cappelli, 2015). This will provide opportunities to recruit best candidates within the
company so that they easily meet global requirement and also constituted optimistic and
competitive image. Present research is based on Cadbury, is a famous British multinational
confectionery company operate their business internationally. It is second biggest company in
over the nation and also known for its Dairy milk chocolate and another confectionery products.
Report is going to discuss about research aims and objectives on which while project is carried
out. Furthermore, PMP also covered in this work that assist in accomplishing set goals. WBS and
Gantt chart is includes that assist in completing task in systematic way. At last different research
technique of collecting data is mentioned that assist research worker to collect relevant data and
information in effective manner.
TASK 1
P1 Project aims and objectives
In an organisation, recruitment, selection and training is important to expand commercial
activities at international level for accomplishing entire requirement of global level . As,
different methods of HRM practices that help company in selecting as well as hiring capable
candidates. By this they execute task in effective way and attain their targets. In this regards,
Cadbury direct their commercial activities at international level in which they includes
experienced workers to attain success. Thus, it is crucial for business to effectively select the best
method to hire candidates (Cascio and Boudreau, 2016). This will improve the chances of
meeting all the international requirements in systematic manner.
Aims: “To determine the ways by which multinational companies improve the
recruitment, selection and training of their workers to meet global requirements. A study on
Cadbury.” It is crucial for every company to select best candidates to effectively run their
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activities at international level. In this firm also use different ways to hire or recruit employees
and also provide them appropriate grooming programmes with the aim of enhancing their skills
and knowledge at workplace (Cimatti, 2016). By this employees give best for accomplishing set
goals and objectives in stipulate time frame.
Objectives:
 To understand the concept of recruitment, selection and training process within the
company at international level.
 To identify the need of internal and external recruitment process to upgrade fairness in
recruitment criteria.
 To conduct on the job and off the job training programs to raise the performance level of
employees to assist Cadbury in meeting international requirement.
Questions:
 What is the concept of recruitment, selection and training process within the company at
international level?
 What are the ways by which Cadbury can improve their recruitment, selection and
training process to their employees?
 What are the training methods used by Cadbury to improve workers performance at
global level?
P2 Project management plan
PMP is consider as an effective representation that applied business organization with the
aim of attaining targets in stipulate period of time. Mainly, in also includes various aspects that
assist in performing project activities in well structured way. By this, project manager can
minimize the possibilities of creating any kind of issues and also attain set goals in effective way.
For attaining positive and reliable outcomes, project manager includes various aspects to
completing whole project in successful manner. All these are as follows:
 Cost: For completing project, cost is important element as it help in reducing the error
within the project. In this context, research is based on globalisation that require enough
fund to completing the aims of the project. Thus, it is crucial for project manager to
evaluate the actual cost in order to meet set aims. For this project, researcher require
around 250 pounds to improving training, selection and recruitment process within the
business to meet international requirements.
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 Time: It is foremost factor to undertaking the project aims and objectives in systematic
manner. As collection of data, researcher take more time because it is time consuming
activity. Thus, it is critical for project manager of Cadbury to efficaciously perform their
task in given period of time. In context of this, time required by Cadbury in recruiting and
selecting is approx 10 week and on the other side for training they required at least 15
days.
 Quality: Every project required accuracy and reliability that help in attaining project
outcomes in systematic manner. In this regards, books, journals, newspapers, websites
and many more are the sources of data collection that help in ensuring the project quality.
Along with this, quality of recruitment, selection and training process at global level will
be monitor by analysing employees performance. This will amend the possibilities of
execute all the set point in an appropriate way.
 Scope – It provide opportunity to the investigator at the time of conducting research
within proper manner. In relation of investigator there are large number of extent scope
as research gain while conducting this research. One of the major is related to
recruitment, selection and training method.
 Communication - For completion of research project on time there is requirement of
proper communication with employers, manager and client. There are several
communication methods which use by researcher such as email, telephone and many
more.
 Risk – While completing research activities on time there are several risk associated with
it. Within this project major risk faced by researcher is related to time of project
completion as well as resources which are not sufficient. Apart from this, there is one
another risk face by researcher i.e., inappropriate data because of that difficult will be
face in completing research.
 Resources – It is one of the important aspect have to be consider while doing project
planning. There are several resources which need planning such as technology, financial
as well as technology for completing activities within effective manner. Along with this,
these are essential resources needed by investigator for completing day to day activities
of research project within required time duration.
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P3 Work breakdown structure and a Gantt Chart
Work-breakdown structure: It is consider as a deliverable of project that help in
organising team work in manageable sub sections. Along with this, it is also related to
hierarchical decomposition of whole activities that is undertake by the specified project team.
The main aim of this structure is to attain all the set goals and objectives in most effective
manner that support in completing entire project activities in structured manner (Cloutier and et.
al., 2015). The major advantage of WBS is to divide complex work into manageable task
activities in which employees can execute their activities and attain favourable outcomes by
eliminating the risk factors.
Gantt Chart: It is a kind of bar chart that used to determining project agenda along with
setted time. As it includes various task within its specified time duration. By this, project
manager complete the task and improve the performance also. Mainly, it is used for tracking the
project schedule in order to achieve best and effective outcomes at the end of the project.
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TASK 2
P4 Small scale research by applying qualitative and quantitative research methods
RM is consider as an effective procedure that applied by researcher to carry out and
effectual investigation. It also support in collecting valid information about specified topic.
Furthermore, it also consist different techniques to carry out the research are as follows:
Data collection: It consider two type of data collection methods like primary and
secondary method. Primary method is related to information that acquire for first hand data that
is ore reliable and authentic as well. In this research, investigator prepare questionnaire to gather
information from different respondents. Whereas, secondary data is related to data which is
already published in certain materials (Darling-Hammond, 2017). It provide in-depth or accurate
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discussion towards particular topic. The main sources of secondary method are, includes books,
journals, magazines, publication and so on.
Qualitative research: It is related to an effective way of information that is based on
human and social science by which investigator easily understand the opinion, thoughts, trends
of people. It consider various aspects such as interview, group discussion, behavioural
observation and so on. These are aid in collecting relevant data towards the research topic
(DeCenzo, Robbins and Verhulst, 2016).
Quantitative research: It consider figures and numbers that implement with the aim of
determine behaviour, attitude and so on. Along with this, researcher collect data from polls,
surveys, questionnaire and many more. As it is structured way of gathering or analysing data
which obtained from different sources.
From these methods, investigator will use both type of methods as it assist them in
gathering relevant data based on specified research topic.
Sampling: It is procedures of selecting group of people from large number of population
to understand their views which is based on project objectives (Gannon, Roper and Doherty,
2015). In this, research worker will apply random sampling method to choose sample size from
the whole population. For this research, investigator select 30 respondents as a sample size in
order to collection data to attaining positive outcomes at the end of the research.
Questionnaire
Name:
Age:
Contact No.:
Email address:
Q1) Are you aware about recruitment, selection and training process?
a) Yes
b) No
Q2) Is training, recruitment and section activities are important for Cadbury to
accomplished international requirements?
a) Yes
b) No
Q3) What are the main advantage of recruitment, selection and training process for
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Cadbury to attain worldwide requirements?
a) Increase profitability level
b) Easily meet global targets
c) Enhance workers efficiency
Q4) What are the ways used by Cadbury to make necessary improvement in recruitment,
selection and training activities to reach global needs?
a) Take support from external agencies
b) By using social media or online platform
c) Effective use of HR technology
Q5) What are the selection strategies used by Cadbury to select skilled and capable
employees to improve organisational performance?
a) Application form
b) Online screening
c) Interviews
Q6) Suggested the ways by which Cadbury can meet all the international requirements.
For Qualitative Analysis
Q1) What are the issues faced by Cadbury at the time of running their business at global
pace?
a) Cultural barriers
b) Organizational structure
c) Increased global competition
Q2) What type of training methods adopted by Cadbury to improve workers performance
at international level?
a) On the job training
b) Off the job training
Q3) What are the ways used by Cadbury to overcome from issues relate with globalisation
concept?
a) Implementation of new technology
b) Skilled and talented workforce
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c) Proper knowledge about market
TASK 3
P5 Research and data using appropriate tools and techniques
Quantitative survey
Theme 1: Idea about recruitment, selection and training process.
Q1) Are you aware about recruitment, selection and training
process?
Frequency
a) Yes 20
b) No 10
Interpretation: All HRM practices are consider as one of the important activity through
which firm can easily hire capable workers to perform set activities. In this, 20 respondents are
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20
10
a) Yes
b) No

aware about recruitment, selection and training process as it effective for company to improve
their overall performance worldwide. Furthermore, 10 are not much aware about this subject.
Theme 2: Recruitment, selection and training is important for Cadbury to meet
international requirements.
Q2) Is training, recruitment and section activities are important for
Cadbury to accomplished international requirements?
Frequency
a) Yes 25
b) No 5
Interpretation: For attaining success at global level, selection, recruitment and training is
crucial as it support them in inviting skilled employees. It also assist them in attaining all the pre-
determined targets in stipulate time frame. By this, company can meet international
requirements. 25 out of 30 answerer are favour with this theme and rest of group are not favour
with this statement. Apart from this, 5 people are not cognizant towards the statement or theme
as well.
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25
5
a) Yes
b) No

Theme 3: Increase profitability level is the main advantage of recruitment, selection and
training process for Cadbury to meet international requirements.
Q3) What are the main advantage of recruitment, selection and
training process for Cadbury to attain worldwide requirements?
Frequency
a) Increase profitability level 13
b) Easily meet global targets 10
c) Enhance workers efficiency 7
Interpretation: Various advantage of recruitment, selection and training for company as it assist
them in raise the chances of attaining all the international requirements. In this context, 13 out of
30 people think that it aid in developing profitability level of the company, 10 respondents give
their views that it may assist in meeting all the global target. On the other side, 7 participants said
that enhancing workers efficiency level is also a better advantage attain by company.
Theme 4: Ways used by Cadbury to make necessary improvement in recruitment,
selection and training activities to meet international requirements.
10
13
10
7
a) Increase profitability level
b) Easily meet global targets
c) Enhance workers efficiency

Q4) What are the ways used by Cadbury to make necessary
improvement in recruitment, selection and training activities to
reach global needs?
Frequency
a) Take support from external agencies 15
b) By using social media or online platform 10
c) Effective use of HR technology 5
Interpretation: It is crucial for firm to improve recruitment, selection and training process to
enhance workers productivity. Through this, organisation can improve performance and develop
optimistic brand image. 15 out of 30 people give their views that take support from external
agencies is effective way to make necessary improvement within the recruitment activities. 10
participants think that by using social media or online platform company easily attain success at
global level. Furthermore, 5 responsive said that effective implementation of HR technology is
also an appropriate way to make improvement.
Theme 5: Selection strategies used by Cadbury to select skilled and capable employees to
improve organisational performance.
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15
10
5
a) Take support from external
agencies
b) By using social media or
online platform
c) Effective use of HR
technology

Q5) What are the selection strategies used by Cadbury to select
skilled and capable employees to improve organisational
performance?
Frequency
a) Application form 14
b) Online screening 10
c) Interviews 6
Interpretation: As per discussed from above graph it has been evaluated that 14 people said that
application form is an effective strategy to select skilled and capable employees to amend overall
performance of the company at global market. Furthermore, 10 contestant give their views that
online screening is suitable and 6 respondents said that interview is an effective way of selecting
people.
Qualitative Survey
Q1) What are the issues faced by Cadbury at the time of running their business at global
pace?
12
14
10
6
a) Application form
b) Online screening
c) Interviews

Factors Explanation in context of Cadbury
a) Cultural barriers Cultural barrier is major issues faced by company at the
time of recruiting candidates because at global level
every people belongs to different culture so that
communication is also differ.
b) Organizational structure At global level, every business organisation have
specified structure that is totally different from other
company.
c) Increased global competition Competition at global level is major issues that faced by
Cadbury while recruiting candidates within the company.
Q2) What type of training methods adopted by Cadbury to improve workers performance
at international level?
Factors Explanation in context of Cadbury
a) On the job training It is one of the effective method of train workers within
the business organisation. In this company provide
training at the time of performing task activities.
b) Off the job training This method is also an effective which design when
employees are taken away from their working area.
Q3) What are the ways used by Cadbury to overcome from issues relate with globalisation
concept?
Factors Explanation in context of Cadbury
a) Implementation of new
technology
It is an effectual mode to get over from the globalisation
issues as it assist organisation to spread out their
activities and attain success at global market.
b) Skilled and talented workforce Recruiting skilled and talented employees is also
important for company to effectively deal with
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globalisation issues.
c) Proper knowledge about market By acquiring proper knowledge about market is also
beneficial way to overcome from globalisation issue as it
assist in rising the possibilities of accomplishing success
at market place.
P6 Recommendations
As per discussed project it has been recommended that, it is crucial for business to aware
about all the laws and legislation before entering into global level so that they can easily improve
their recruitment process and recruit skilled and talented employees. Along with this, Cadbury
needs to focus on external sources to recruit talent workers who are able to provide new and
innovative ways to execute business activities in effective way. Furthermore, company should
provide better training programs like lecture, case study and so on to their employees as per their
performance help them in enhancing productivity level of the company at global level. This will
instantly impart in meeting international requirement of multinational company through which
they easily sustain for longer period of time.
TASK 4
P7 Reflection
Present research is supported on recruitment, selection and training methods to
accomplishing global needs. In this several research methods are used by investigator to collect
valid data and information about relevant area as well. As a researcher I use different methods
wherein I feel complexities that negatively consequence on end results of project. Furthermore, I
also prepare PMP that help me in managing time at the time of carry out entire task. This will
help me in improving my skills and knowledge in specified area as well. This project also
support me in upcoming time if I get same topic and research. By this, I can easily draw a logical
decision and also cut back the possibilities of develop any kind of issues and conflicts. With the
assistance of this, I also attain set target in allotted period of time.
Conducting this research help researcher in accomplishing organisational objectives as
with the assistance of this proper knowledge related to recruitment, selection and training
program will gain. Which help in hiring suitable candidate as per the requirement of Cadbury so
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that daily basis operations will conduct in effective manner as well as result in accomplishing
pre-determined goals within appropriate manner.
CONCLUSION
As per above discussed research it has been concluded that globalisation is a process that
give platform to firm for expanding their commercial activities at global level. In this, company
also responsible for improving their recruitment, selection and training methods so that they can
easily attain their international requirements. With the help of this, they can invite talented
workers within the company to attain higher success at global level. Along with this, appropriate
training methods are also may aid in improving employees performance that directly contribute
in accomplishing competitive image and raise productivity level as well. Furthermore, it also
provide various advantages like improvement in retention, productivity of workers by which
company can easily capture larger market share at international market.
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REFERENCES
Books and journals
Cappelli, P. H., 2015. Skill gaps, skill shortages, and skill mismatches: Evidence and arguments
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Cascio, W. F. and Boudreau, J. W., 2016. The search for global competence: From international
HR to talent management. Journal of World Business. 51(1). pp.103-114.
Cimatti, B., 2016. DEFINITION, DEVELOPMENT, ASSESSMENT OF SOFT SKILLS AND
THEIR ROLE FOR THE QUALITY OF ORGANIZATIONS AND
ENTERPRISES. International Journal for quality research. 10(1).
Cloutier, O. and et. al., 2015. The Importance of Developing Strategies for Employee
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