Managing a Successful Business Project

The investigator will further use the work break down structure and Gantt chart in order to provide relevant time for each activities. The investigator will further use the work break down structure and Gantt chart in order to provide relevant time for each activities. Project aims and objectives TITLE: “How do multinational companies improve the recruitment, selection and training of their employees to meet international requirements?”. When the organisation expand their business into the global business world then it becomes important for the companies to concentrate on improving the recruitment,

Managing a
Successful
Business Project

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK1.............................................................................................................................................3
P1. Project aims and objectives...................................................................................................3
P2. Developing the management plan for the appropriate project..............................................4
P3. Work breakdown structure and Gantt chart..........................................................................6
TASK2.............................................................................................................................................8
P4. Investigation by considering different method of research...................................................8
TASK3...........................................................................................................................................10
P5. Analyses and interpretation of collected information. .......................................................10
P6. Communicate appropriate recommendations.....................................................................22
TASK4...........................................................................................................................................22
P7. Significance of conducting the research.............................................................................22
CONLCUSION..............................................................................................................................23
REFERENCE.................................................................................................................................24
APPENDIX I.................................................................................................................................25
APPENDIX II
........................................................................................................................................................28

INTRODUCTION
The term globalisation helps in integration and exchange of knowledge, resources,
labour, technology, currency, etc. between different regions, nations, countries (Nohria, 2017).
The organisation which is to be considered for this investigation is Nestle which has initiated its
operations from the year 1866 and serves various products and services to the people including
baby products, confectionery, breakfast cereals, ice creams, etc. This research will focus on
establishing the aims and objectives for the selected brief. For successful completion of the
research, the researcher will produce the project management plan. The investigator will further
use the work break down structure and Gantt chart in order to provide relevant time for each
activities. Apart from this, the investigator will use quantitative and qualitative research methods.
Furthermore, the evaluation and interpretation of the gathered information will be done. The last
part of the research will emphasis on recommendations and personal experience of the
researcher.
TASK1
P1. Project aims and objectives
TITLE:
“How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements?”. A Case Study on Nestle.
INRODUCTION
Multinational companies are those which are operating its businesses in more than the
one country or other than the home country. This is possible for the companies with the help of
globalisation. This concept is the most prevailing in the existing business market and have the
immense ability for the expansion of businesses (Neuman and Robson, 2014). When the
organisation expand their business into the global business world then it becomes important for
the companies to concentrate on improving the recruitment, selection and training of the
employees. The process of recruitment is the one which is used by the human resource
department where they explore for the respective candidate and inspires them to apply for the
jobs in the company. The selection is the process which helps in selecting a respective candidate
by applying various types of tests which depicts the attributes, skills and potential of the
candidates. The method of training is the one where the individuals are guided through relevant

tools and methods which will contribute in improving their learning abilities. Therefore, these
process needs to be improved in the organisation so that the employees can be effectively
contribute in accomplishing the objectives of the company by considering the international and
global requirements.
RESEARCH AIM:
“How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements?”. A caste study on Nestle.
REREACH OBJECTIVES:
 To examine the aspect of globalisation.
 To determine the importance of improving the recruitment, selection and training of
employees to meet global requirements in Nestle.
 To study the impact of training methods on employees of Nestle.
RESEARCH QUESTIONS:
 What is the aspect of globalisation?
 How will you determine the importance of improving the recruitment, selection and
training of employees to meet global requirements in Nestle?
 What will be the impact of training methods on employees of Nestle?
P2. Developing the management plan for the appropriate project.
Every business organisation is required to have certain set of plans through which the
organisation can operate and function effectively and efficiently (Mattel, 2015). The project
management plan is required to form and highlight the basic requirements of the project which
are crucial for the attainment of objectives and goals of the Nestle. These plans are written in a
formal and authorised document where in the researcher places emphasis on key constituents that
plays a vital role in the successful completion of the research. There are various constituents
which are to be taken into consideration for developing a successful project management plan
and they are discussed below:
 Cost: The term cost means that the total amount which is required for completing the
research and project successfully (Larson and Gray, 2017). No business research or plan
can be taken into action without the appropriate amount of funds because each and every
activity needs money. Therefore, the cost required to complete the project by the
organisation is estimated at £10000. Apart from this, the investigator will also require

money to meet the daily expenses like stationary, travelling, etc. and it is computed at
£2000.
 Scope: The scope of the business plan is concerned with combination of different goals
and various necessities for completing the project (Kerzner, 2017). Thus, the scope of the
project management plan for Nestle is required to have proper planning and the
availability of various resources so that the different activities can be accomplished in the
desired and set manner.
 Time: The time is referred to as the total computed time frame which is required to
complete the project. It is one of the most crucial elements because every project is set
for temporary duration and specific purpose. When that purpose is fulfilled then the
project is said to be completed. Therefore, the approximated time needs to complete the
project by the Nestle is 12 weeks whereas, the total time needed by the investigator to
accomplish the research is computed at 8 weeks.
 Quality: The quality is referred to as the standard or superiority of gathered subject
matter. It is very important that the collected information and data must be of proper
quality so that proper results can be framed and analysed. The gathered information must
be authentic, relevant, verifiable, justifiable that helps in completing the research
effectively.
 Communication: The term communication is concerned with the the mode through
which the proper communication can be done (Fleming and Koppelman, 2016). It is
crucial for the Nestle so that people will be clear of the organisational goals and the
manner to attain the same. Therefore, the different communication tools which will be
used by the Nestle includes presentations, seminars, meetings, etc. whereas investigator
will need tools and methods for communication like telephone connection, broadband
and internet services, etc.
 Risk: The term risk is the most unforeseen factor which can affect the business enterprise
adversely. There are different types of risk which must be identified and analysed by the
Nestle for better operation of the company. Therefore, the risk which will be faced by the
Nestle involves lack of privacy, confidentiality of data, hacking, etc. whereas, the risk
which will be faced by the researcher involves the unfair transmission of information,
poor communication skills, etc.

 Resources: For every project, numerous resources are needed so that the project can be
completed effectively and efficiently (Eskerod and Jepsen, 2016). For completing this
investigation, the Nestle will need resources like expert and qualified workforce,
financial resources, etc. whereas, investigator will need resources like money for meeting
every day expenses, effective research and communication skills, knowledge, etc.
From the above mentioned numerous constituents, the project management plan can be
set effectively and efficiently. The success of the project is entirely dependent on such factors
because they provide the base and guideline for the initiation of the project.
P3. Work breakdown structure and Gantt chart
Work break down structure: The concept of work break down structure is concerned
with the hierarchical structure in which the larger task or work is broken down into small parts.
When the work is divided into small portions then it becomes easy and simpler to assign work to
the people according to their skills and capabilities (Ekwoaba, Ikeije and Ufoma, 2015). This
will be adopted by the Nestle so that the company can decide upon proper allocation of budgets
for the different tasks. This further helps in easy identification of various types of risk which are
associated with the projects.

Gantt chart: This is concept which is generally used in the project management plans. It
helps in assigning the relative time for completing the various activities of the projects in time.
This is basically the graphical representation by considering the time scale where the left corner
of the chart displays the different activities (Dipboye, 2017). This will be used so that the
company can monitor and track the different activities of the project effectively and efficiently.
This is created on Microsoft excel and by following this, the project will be completed on time
schedule.

TASK2
P4. Investigation by considering different method of research
Qualitative research: The qualitative research is the one where in the investigator uses
the behavioural aspect for conducting the investigation successfully. When an investigator
applies this methods, then they will be able to gain a learning related to the different opinion,
judgements, thoughts, etc. of the individuals. The following techniques through which qualitative
research can be conducted includes, questionnaire, survey, focus groups, observations, etc.
Quantitative research: The quantitative research is the one which involves the
numerical data and statistics for presenting the appropriate findings and results (Crawford,
2014). The information which is assembled under this is expressed in forms of numbers and the
interpretation is based on the numerical figures. This is the more verifiable and justifiable tool
for collecting the data. Under this, the researcher will gather the data from annual reports,
journals, etc.
Sources of data collection methods
 Primary data collection method: When the information or data is gathered and
assembled for the first time by the investigator then this is concerned with the primary
data collection method. In this the researcher will use questionnaire, survey, etc.
 Secondary data collection method: When the data or information is required to be
collected and gathered with the help of secondary sources or which has already been
collected before, then such data is said to be collection method is called secondary
(Bernard, 2017). In this, the investigator uses the information derived from journals,
magazines, newspapers, internet, etc.

Therefore, in this investigation, the investigator of Nestle has conducted the qualitative
research by using primary data collection method. In this, questionnaire form of data collection
has been used by the investigator and research is conducted on sample size of 30 people.
Questionnaire
Candidate:
Age:
Gender:
Q1. Are you aware of the aspect of globalisation?
A. Yes
B. No
Q2. How will you determine the importance of improving the recruitment, selection and
training of employees to meet global requirements in Nestle?
A. Analysing profitability
B. Examining the sales
C. Both
Q3. What will be the impact of training methods on employees of Nestle?
A. Improved performances
B. Better results
C. Increasing learning potential
D. All the above
Q4. What are the international requirements for the employees working in Nestle?
A. Multiple language skills
B. Experience
C. Knowledge of culture
D. All the above
Q5. How Nestle can improve recruitment methods?
A. Focussing more on innovative workforce
B. Identifying the actual kind of employees needed
C. Both
Q6. Is there any difference in providing training to the employee for domestic
requirements and international requirements in Nestle?

A. Yes
B. No
Q7. What are the major barriers that restricts the employees to work in international
countries?
A. Language problem
B. Unstable political condition
C. Difference in customs and beliefs
D. All of the above
Q8. Which method of training improves the employees performance in Nestle?
A. On the job
B. Off the job
Q9. Does recruitment has any link with technology?
A. Yes
B. No
Q10. Any recommendations for improving the performances of employees.
TASK3
P5. Analyses and interpretation of collected information.
THEME1: Aspect of globalisation
Are you aware of the aspect of
globalisation?
Frequency
Yes 25
No 5

Interpretation: The above graph has helped in analysing that from total of 30 people, 25
are well aware of the aspect of the globalisation because they are highly involved in the
businesses and searches way for their expansion. While 5 people are not aware of this aspect
because they have no interest in knowing business news and lives to fulfil daily requirements.
THEME2: Importance of improving the recruitment, selection and training of employees
to meet global requirements in Nestle
How will you determine the importance of
improving the recruitment, selection and
training of employees to meet global
requirements in Nestle?
Frequency
Analysing profitability 8
Examining the sales 7
Both 15
Yes No
0
5
10
15
20
25
25
5

Interpretation: From this it has been summarised that out of 30 people, 8 believes that
when the organisations profit increases, then analysis of this plays a great role in determining the
importance of improving training, recruitment and selection methods. 7 believes that examining
sales demonstrates the importance, because if sale is improved then this means that the
employees are recruited and trained well who are performing effectively. While major portion
that is 15 people assumes both.
Analysing profitability Examining the sales Both
0
2
4
6
8
10
12
14
16
8
7
15

THEME3: Impact of training methods on employees of Nestle
What will be the impact of training methods
on employees of Nestle?
Frequency
Improved performances 5
Better results 4
Increasing learning potential 6
All the above 15
Improved performances
Better results
Increasing learning potential
All the above
0
2
4
6
8
10
12
14
16
5
4
6
15

Interpretation: From this graph, it has been examined that according to 5 people training
helps in improving the performances because individual are trained to work in a desired manner.
4 people assumes that it provides better results because when proper training is given then
employees work for better accomplishing business objectives. 6 people believes that it
maximises the learning potential because individuals are able to gain knowledge of new
techniques and methods of performing the task. While majority that is 15 people assumes all are
the impact of training.
THEME4: International requirements for the employees working in Nestle
What are the international requirements for
the employees working in Nestle?
Frequency
Multiple language skills 7
Experience 7
Knowledge of culture 6
All the above 10
Multiple language skills
Experience
Knowledge of culture
All the above
0
1
2
3
4
5
6
7
8
9
10
7 7
6
10

Interpretation: From the above graph, it has been elaborated that 7 people assumes that
employees must have the ability to speak and understand the multiple languages to work at
international countries, another 7 assumes that experience is important because this will help
them in adjusting. Another 6 gives importance to the knowledge about the counties culture
because every country has different cultural aspect while major portion that is 10 believes that all
the points are equally important.
THEME5: Improve recruitment methods
How Nestle can improve recruitment
methods?
Frequency
Focussing more on innovative workforce 8
Identifying the actual kind of employees
needed
10
Both 12

Interpretation: From this graph, it has been summarised that out of 30 people, 8 says
that for improving recruitment methods, the focus must be on innovative candidate because they
bring in new and fresh talent with them. 10 believes that Nestle must concentrate on which kind
of employees are required in the organisation and then develop the recruitment process. But
majority that is 12 people assumes that both the points are important for improving recruitment
procedure.
Focussing more on innovative workforce
Identifying the actual kind of employees needed
Both
0
2
4
6
8
10
12
8
10
12

THEME6: Difference in providing training to the employee for domestic requirements and
international requirements in Nestle
Is there any difference in providing training
to the employee for domestic requirements
and international requirements in Nestle?
Frequency
Yes 26
No 4
Yes No
0
5
10
15
20
25
30 26
4

Interpretation: From the graph, it has been illustrated that out of 30 people, 26 says that
the training provided to the employee working in international country is different from that of
domestic country because this will require extra ordinary skills, knowledge, abilities, etc. While
4 says that it is not different because they have not yet experienced the training sessions.
THEME7: Barriers that restricts the employees to work in international countries
What are the major barriers that restricts
the employees to work in international
countries?
Frequency
Language problem 4
Unstable political condition 6
Difference in customs and beliefs 5
All of the above 15

Interpretation: From this graph, it has been analysed that out of 30 people, 4 says
language problem creates a barrier for the individual to work in international companies because
it becomes difficult to explain the views and perspective to the clients. 6 says poor political
stability creates a barrier because employees wants to live in safe and secure environment where
there is no threat of terror attacks. 5 says difference in cultural and beliefs which makes difficult
for the employee to adopt the culture and the majority of the people that is 15 says all points
equally creates a barrier.
Language problem
Unstable political condition
Difference in customs and beliefs
All of the above
0
2
4
6
8
10
12
14
16
4
6
5
15

THEME8: Method of training improves the employees performance in Nestle
Which method of training improves the
employees performance in Nestle?
Frequency
On the job 20
Off the job 10
On the job Off the job
0
2
4
6
8
10
12
14
16
18
20
20
10

Interpretation: From this graph, it has been interpreted that out of 30 people, 20 believes
that on the job training methods are best for improving the employee performances because this
gives them the chance to experience the practical situations. While 10 assumes that off the job
training is best because there will be proper trainer to train them and no destruction can occur.
THEME9: Recruitment has any link with technology
Does recruitment has any link with
technology?
Frequency
Yes 22
No 8

Interpretation: From the above graph, it has been analysed that out of 30 people, 22
says that recruitment has a link with technology because for tapping the employees in large, the
companies are using social media and other internet website to place advertisements while 8
believes that no there is no link because they believe in traditional form of hiring a person.
Yes No
0
5
10
15
20
25 22
8

P6. Communicate appropriate recommendations
The above investigation which has been conducted on the topic “How do multinational
companies improve the recruitment, selection and training of their employees to meet
International requirements?”. A caste study on Nestle. This investigation has been completed
successfully and it has been recommended from the research that:
 The Nestle should focus on improving the different methods for training, recruitment and
selection because when the organisation hires the person for internal level then there are
several aspects which has to be taken into consideration like experience, flexibility, etc.
 The Nestle should focus more on on-the-job training methods because this helps the
learner in gaining practical work experience and also the cost of providing the training is
low.
 The Nestle should consider various factors before hiring a person for international level
that creates barrier and restrict them to take this opportunity. And should develop proper
solutions so that the employees remain motivated in order to accomplish the business
objectives.
TASK4
P7. Significance of conducting the research.
I have conducted the investigation on the topic “How do multinational companies
improve the recruitment, selection and training of their employees to meet International
requirements?”. A caste study on Nestle. By conducting this research, I have gained a lot of
experience and learning. The research is not is easy to conduct because it involves lot of
activities and managing each activity and completing it on time is a very difficult task. I have
faced a lot of problem and obstacles while conducting an investigation. Some of the major
problems which has became the strong barrier are my poor management of time and lacks of
patience. The respondents many time does not show any interest in answering the questions and
often behaves in a bad manner which has pushed me to quiet the research. But my strength and
confidence level has helped in facing all the obstacles effectively and completing the research on
time. And now in future I can conduct the research in a more suitable manner. This research
helps me in developing my skills and abilities which further assists in my future career growth.

Personal experience
Skills Importance Manner of improving
Research skills This skills is very important so
that an investigator can
conduct the research
effectively and efficiently.
It can be improved by properly
evaluating and measuring the
obtained results. Furthermore,
the critical thinking is another
aspect for improving research
skills.
Communication skills When research is conducted
then the investigator requires
to communicate continuously
to the respondents in order to
influence them so that they
take part in the research.
This can be improved by
attending the different
vocabulary sessions, reading
books and novels, taking part
in group discussions and
debates, etc.
CONLCUSION
From the above conducted investigation, it has been analysed and summaries that
globalisation plays a major role in improving the recruitment, training and selection approaches
of the employees so that they can fulfil the international requirements. This has research has
devised the aims and objectives so that researcher will work upon it effectively and efficiently. It
has taken into consideration the various elements like cost, communication, resources, etc. that
plays a vital role in attaining the business and project goals. Furthermore, the WBS and Gantt
chart has been used in order to properly allocate the time schedules and breaking down of work
into simpler tasks.

REFERENCE
Books and Journals
Bernard, H. R., 2017. Research methods in anthropology: Qualitative and quantitative
approaches. Rowman & Littlefield.
Crawford, J. K., 2014. Project management maturity model. Auerbach Publications.
Dipboye, R. L., 2017. The selection/recruitment interview: Core processes and contexts. The
Blackwell handbook of personnel selection. pp.119-142.
Ekwoaba, J. O., Ikeije, U. U. and Ufoma, N., 2015. The Impact of Recruitment and Selection
Criteria on Organizational Performance.
Eskerod, P. and Jepsen, A. L., 2016. Project stakeholder management. Routledge.
Fleming, Q. W. and Koppelman, J. M., 2016, December. Earned value project management.
Project Management Institute.
Kerzner, H., 2017. Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Larson, E. W. and Gray, C. F., 2017. Project management: The managerial process. McGraw-
Hill Education.
Mattel, B., 2015. Catering: a guide to managing a successful business operation. John Wiley &
Sons.
Neuman, W. L. and Robson, K., 2014. Basics of social research. Toronto: Pearson Canada.
Nohria, N., 2017. Fast forward: The best ideas on managing business change. Business
Review.9. p.10.
Ong, H. Y., Wang, C. and Zainon, N., 2016. Integrated earned value Gantt chart (EV-Gantt) tool
for project portfolio planning and monitoring optimization. Engineering Management
Journal.28(1). pp.39-53.
Patterson, F., and. et. al., 2018. 2018 Ottawa consensus statement: Selection and recruitment to
the healthcare professions. Medical teacher.40(11). pp.1091-1101.
Slawsky, J. and Zafar, S., 2017. Developing and managing a successful payment cards business.
Routledge.
Tidd, J. and Bessant, J. R., 2018. Managing innovation: integrating technological, market and
organizational change. John Wiley & Sons.

APPENDIX I
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: How do multinational
companies improve the recruitment,
selection and training of their employees to
meet International requirements?”. A caste
study on Nestle
Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines
set?
 Did you need to make any changes to
your project management plan?
Comments
How do multinational companies
improve the recruitment,
selection and training of their
employees to meet International
requirements?”. A caste study on
Nestle
Yes
Yes
No
Any risks and / or issues identified?
 Did you identify risks/issues with a
lack of skills required for undertaking
research tasks?
 Did you identify any additional
risks/issues that have an impact on
the project management plan?
Yes, When majority of the
respondents were showing no
interest in answering to the
questions then I faced the
problem lacks of effective
communication.
Yes, the additional risk I faced

was bad weather conditions which
has made the research time
consuming and apart from this,
lack of privacy.
Problems encountered
 What barriers did you face?
 How did you overcome them?
Poor climatic conditions and lack
of money.
I have overcome this barrier by
selecting the location where I can
tap people irrespective of the poor
climatic conditions like near
offices, malls, etc.
New Ideas and change of project direction The new idea for the project is
adopting technology and making
it best use in order to achieve the
project aims and objectives.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the
tasks?
 How well have I performed? What did
I contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
I feel frustrated and confused
while dealing with problems.
Yes.
I have performed up to my
expectations and the contributed
the real and authentic results.
I can improve my communication
and time management skills from
next week.
This will help me in future by
making more appropriate use of
funds, and time so that I can
complete the research before the
deadlines.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
The main research part where I
have to communicate with

completion? respondents is the main priority.
I have adopted various time
management strategies which has
helped me in setting the time for
completing the project.
Project plan status to date (on, ahead,
behind)
On date
Supervisor comments to address
Signature of the Supervisor and date:

APPENDIX II
Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?
How do multinational companies improve the recruitment, selection and training
of their employees to meet International requirements?”. A caste study on Nestle
2. Did the project succeed in its aims/ how do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes, the project has succeed in its aims and objective. I have known this because
by conducting research I have evaluated that it is crucial to improve the
recruitment, training and selection methods.
3. What things do you think worked well and why? Evaluate all aspects of the
project (e.g initial inception, project activities and project outcomes) from
a range of perspectives.
Al the aspects has worked well but the best part was the assessment of project
outcomes. The interpretation part as helped in learning and gaining a lot of
information which will help the Nestle in improving the methods.
4. What problems emerged during the project and how were they tackled?
Was there timely identification of issues and resolution during the project
process?
There were various problems emerged like lack of funds, research became time
consuming, communication problem etc. They were tackled by adopting
different time management strategies, placing emphasis on allocating money to
the useful activities, etc. yes there was time identification of issues and
resolutions.