Table of Contents INTRODUCTION..........................................................................................................................4 TASK 1............................................................................................................................................5 P1 Project aim and objectives.................................................................................................5 P2 Project Management Plan:................................................................................................7 P3 Time Framework.......................................................................................................................8 TASK 2..........................................................................................................................................10 P4 Research Methodology....................................................................................................10 Conclusion....................................................................................................................................19 REFERENCES..............................................................................................................................21 APPENDIX.....................................................................................................................................1 Appendix 1.............................................................................................................................1 Appendix 2.............................................................................................................................4 .........................................................................................................................................................5
TOPIC:“How do Multinational Companies improve the Recruitment, Selection and Training of their Employees to meet International Requirements?” INTRODUCTION INTRODUCTION Globalisation refers to the integration of the markets towards which the businesses and other organisations start operating on an international level. It refers to the integration and the coordination among the individuals, companies and the government worldwide and leads to integration of world wide economy. Moreover business organisation should improve their recruitment. Selection and training programmes so attract prospective candidates towards the business and assist towards working in effective manner. This research is based on on the case study of Nestle company which is the large food and confectionery company established in 1866, headquartered in Switzerland. This report will throw highlights on improving the recruitment, selection and training of the employees to meet the global requirements. It will determine project aims and objectives along with the project management plan. Gantt chart and Work Break down structure has been prepared which shows the time taken by the project activities. In addition to thisdataiscollectedthroughquestionnairemethodwhichhelpsinprovidingproper recommendations and conclusion to the project. Rationale of the research As in the today's modern world multinational companies are expanding their market so as to enhance their brand image andattains maximum profitability for the company. For this company should improve and enhance their recruitment and selection process so as to attract and retain the prospective candidates and properly globalise its business(ajda, 2015).. Rationale of the research is to analyse how multinational companies can improve their recruitment, selection and training programmes an how it could help the company to meet its international requirement and maintains sustainability in the global market. Through conducting this research it will help the investigator to analyse proper method of selection and importance of offering training to the employees.
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TASK 1 P1 Project aim and objectives. Research Aim “To analyse the ways of improving recruitment, selection and training practices in an organisation for meeting international requirements”- A study on Nestle Research Objectives To gain the knowledge about recruitment, selection and training. Toevaluatesignificanceofrecruitment,selectionandtrainingprocessformeet international standards. To evaluate the ways by which organisation can improve their recruitment, selection and training methods. Research Questions What you know about recruitment, selection and training program? What is the most suitable way to improve the ways to give training, recruitment and selection? Whatarethemajorbenefitstoimprovetherecruitment,selectionandtraining programmes? Limitations of the study: The some limitation of the research study is to face some kind of risk in getting accurate results that are very much necessary for a researcher to reach at their desirable goals and objectives in better manner. In context of Nestle that it is very much potential to collect necessary knowledge and information about recruitment, selection and training while going global so that organisation can get effective results by achieving talented personnel in their organisation. So it is very much essential for an organisation to conduct through research and development before going global so that they can get desirable goals and objectives in proper way. Project scope: The scope of the research is very much important for an organisation to conduct and evaluate the results in better way so that organisation can easily evaluate each and every attribute before going global in better manner. The scope of the project is to evaluate the requirement of recruitment, selection and training in new way while going global to meet international standards
(Carayannis, 2015).. So it helps to various organisations and students to get accurate knowledge and information about kinds of strategies and tactics while going global so that potential results should be achieved in better way. Literature review: Recruitment According to Martin, (2016) Recruitment is a chain of activities in which whole activities should be conducted with motive of selecting and retaining one of most competent candidate as per the demand of organisation. Further it is a process in which a candidate should be judged on various grounds as per organisational requirement and designation on which one should be selected. (What is recruitment, 2016). According to Ruth Mathew, (2019) “ Recruitments is very much important process for an organisation for selection one of most competent and potential candidate as per the market needs and demands for gaining competitive advantage. That process of recruitment and selection start from checking skills and capabilities of an individual on various grounds and till to give education regarding working process and pattern that proved helpful for organisation as well as individual.(Explanation of recruitment Process, 2019). According to William B. Werther and Keith Devis, (2018) “ Nestle is one of the most leading food providers to gain higher no. of potential candidates to get competitive advantages. In order to Nestle always focus on giving employment to those people who always curious to learn new things and attributes rather some bullets points on their resume. Nestle is a company which is based on its principles instead of earning profits(Definition of recruitment, 2018). Selection According to Kannan, (2018) “selection is a chain of activities in which organisation planned to select candidates who come for interview then by evaluating their skills and capabilities give them offer letter”. Further it is the process by which organisation planned to recruit one of most competent members as per the requirement of an organisation (Kannan,2018). According to Decenzo & Robbins, (2016) “Selection is an standard activity in which rules and regulations should be followed by an organisation to select and retain one of most competent candidate to achieve best organisational goals and objectives in better way.(Definition-of- recruitment-and-selection, 2016). Training
According to Burns, (2017), Training is a chain of activities that helps in giving skills and knowledge to potential candidate to attain desirable goals and objective. Further more it is a organised process that helps to organisation to give potential knowledge and skills to an individual”.(Burns, 2017) According to Carkhuff, (2017) “ Training is one of most important and pre determined activity that helps to organisation as well as individual to give potential knowledge and information to remain always competent in market place by finding gap. Further it is a process by which organisation can be able to give competency to the employees so that they can give their best in organisational growth and enhancement (Carkhuff, 2017). Establish Gap – it is very much potential for an organisation to give potential training and development to employees so that they can give their best in organisational development and enhancement. For an organisation by giving training and development employees can be able to give their best and it not only gives them motivation that organisation gives them importance. (Morshed, 2016). P2 Project Management Plan: The project management plan is very much important for an organisation to depict various factors that are very much important for the researcher and for the organisation on which research should be conducted to get better results that are as follows: Cost: While conducting research each and every factor carrying some kind of cost that in particular research Management have tospend 60000 pound and 30000 to enhance the performance of the research project. Scope of the project: Scope of the project is very much important for an organisation that helps in evaluation of various factors. In that particular research project with help of psychometric test, mind map and many kinds of tools helps in evaluation of the potential kind of candidates in that particular research project that helps to meet international standards (Coker, 2014). Quality: Quality is one of most important aspect for an organisation to give best quality products and services to the ultimate consumer base in best way. In that particular research the by using psychometric tests, brain mapping and online mode of selection helps in bringing higher level of
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quality in their results to get better results that proved beneficial in perspective of the researcher to get accurate results. Risk: Risk is an crucial factor for an organisation that should be evaluated in better way. It is very much necessary to evaluate risk in better way. In that particular research by using the benchmarking, balance score cards helps to eliminate risk factor at maximum level. Communication: Communication is very much important for an organisation to deal in effective manner by framing the structure in which all orders and instructions passes through the chain to deliver right kind of information to right person. While conducting research researcher determine the structure to share the information so that profitable results should be accomplished. Resources: Resources are very much crucial for the researcher to get the rigth kind of outputs in research. In that particular research the main resources are man,material, infrastructure and many more. P3 Time Framework Work Break Down Structure Work Break Down Structure in project management is deliverable oriented approach which divides the whole project task into smaller activities or components. Therefore it helps the
team work manageable into small sections. This work break down structure is represented in a hierarchicalstructureanddividingtheprojecttaskintomanageablesectionshelpsthe investigator to determine the requirement of the resources so as to conduct the research activities in a proper manner. Gantt Chart Gantt chart is a type of bar graph chart which is represented in thevertical form and illustrates the project schedule. It also provides specific time intervals against the project activities signifies their project start and competing date. Therefore it has a greatest advantage of utilising the resources in a proper manner and has a disadvantage that if the one the project activities take extra time all the further project activities get disturbed.
TASK 2 P4 Research Methodology Research philosophy: Research philosophy refers to the set of beliefs in which reality being investigated to get better results in benefit of an organisation (Kannan,2018.). In that particular research the epistemology should be taken as an research philosophy which depicts the valid knowledge and information andsources to obtain in accurate manner. That kind of philosophy helps getting reliable kind of knowledge and information to reach at desirable outcomes in better way. Research approach: Research approach concerned with approach that taken by researcher that can be either inductive or deductive. In that particular research researcher used deductive kind of approach that starts with the hypothesis and that hypothesis developed after the information
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andknowledgethatshouldbeobservedbytheresearchertogetbetterresultsto accomplishing organisational goals and objectives in better way. Research strategy: The research strategy concerned with the by using particular research style a researcher can be able to get better results (Kuhn, 2015). In that strategy method of data collection and methods of research that can be able to get better outputs . in that following research the primary and secondary kind of data and information should be used in which primary data should be collected with help of questionnaires from the various respondents so that accurate results should be achieve. On other hand secondary source of data collection also be used by using various kinds of books, articles and journals and many more so that organization can be able to get right kind of outputs. Further in that particular research data should be collected by using quantitative data method that can be able to give measurable and accurate kind of knowledge and information to the researcher and organisation to get right kind of outputs in better way. The research choices: In research choices includes the mono method, the mixed method and multi kind of method that helps an organisation to collect accurate kind of knowledge and information to reach at desirable goals and objectives in better way. In that research multi method should be used so that knowledge should be grab from multiple sources. Time frame: Time frame refers to the time period in which particular research should be conducted to get right kind of knowledge and information (Morshed, 2016). As per the research onion there are two kinds of time frame that are cross sectional and longitudinal. In context of research on Nestle they use cross sectional kind of time frame in which pre time should be established for collecting right kind of knowledge and information. Data collection and analysis: This is the final layer of research onion in which various kinds of tools and techniques should be used. In that particular research both primary and secondary kind of data collection should be used that helps in providing fruitful results for accomplishing right kind of knowledge and information. In that research primary kind of data collection helps to give new kind of
information and also it is costly in nature with secondary research is easy to grab and not takes too much time. So it should be evaluated that research tools and techniques is very much important for an organisation to reach at desirable goals and objectives in proper way. Questionnaire Questionnaire Name: Age: Contact: Q1. Is it compulsory for Nestle to improve in their current recruitment and selection process? a. Yes b. No Q2. what kind of benefits an organisation can occur after better recruitment and selection program? a. competent staff members b. Innovative ideas c. Leading organisation Q3. what are the ways or methods by which organisation can recruitment best and competent staff members? a. Internal recruitment b. External recruitment Q4. To amend training process organisation can bring improvement in their existing state? a. On the job training b. Off the job training Q5. What are the potential benefits an organisation can occur after implementing best organisational practices? a. Get best and competent staff members
b. Enlarge business opportunities c. All of the above Q6. What kind of challenges an organisation face while bring changes in an organisation? a. Excessive cost b. Time consuming c. All of the above Q7. Which factors an organisation have to consider while adopting best and new Human resource practices? a. Level of competition b. Corporate culture c. Rules and regulations Q8. Is changes in internal work environment of an organisation bring Nestle in leading position? a. Yes b. No Q9. Is it necessary to build Human resources practices in an organisation to lead and coordinate each and every aspect? Q10. Is training and development essential for organisation? Q1.DoyouKnowabouttheconceptof Recruitment and selection? Frequency Yes8 No7
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Interpretation: From the above graph it has been summarised thatrecruitment and selection is one of most important concept for an organisation that helps to retain one of most competitive staff members in an organisation. 8 respondents gives positive remarks in favour of that statement. Q2. what kind of benefits an organisation canoccurafterbetterrecruitmentand selection program? Frequency a. competent staff members6 b. Innovative ideas6 c. Leading organisation3 Interpretation: Recruitment and selection is one of most important for an organization to remain always competent in an organisation. It proved beneficial for organisation to get competent staff YesNo 6.5 7 7.5 8 8 7 Column B 6 6 3 a. competent staff members b. Innovative ideas c. Leading organisation
members in an organisation with helps to bring innovative ideas and concepts that proved useful for organisation to remain always competitive in market. With it not only proved beneficial for individual but also for organisation to remain always competitive in market. 6 respondents gives positive remarks in favour that recruitment helps in giving competent staff members and innovative ideas. Q3. what are the ways or methods by which organisationcanrecruitmentbestand competent staff members? Frequency a. Internal recruitment6 b. External recruitment9 Interpretation: Before an organisation there are two kinds of methods that are internal and external method of recruitment in which as per the respondents organisation can prefer to select people by using external recruitment as it help to bring fresh talent in organisation. Q4. To amend training process organisation canbringimprovementintheirexisting state? Frequency a. On the job training10 a. Internal recruitmentb. External recruitment 0 5 106 9 Column C
b. Off the job training5 Interpretation: For an organisation training and development is very much important and in that on the job training favoured by most respondents as it helps in saving cost and time. So as per the circumstances organisation select one of best training ways . Q5.Whatarethepotentialbenefitsan organisation can occur after implementing best organisational practices? Frequency a. Get best and competent staff members8 b. Enlarge business opportunities4 c. All of the above3 Interpretation: By implementing organisational practices they can be able to get best and competent staff members that helps in gaining competitive advantages with it helps to expand in other sphere by a. On the job trainingb. Off the job training 0 2 4 6 8 10 10 5 Column C a. Get best and competent staff members b. Enlarge business opportunities c. All of the above 0 2 4 6 8 Column C
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grab other opportunities in better way and with help of selecting best candidate organisation can get all these attributes in better way. Q6. What kind of challenges an organisation face while bring changes in an organisation? Frequency a. Excessive cost6 b. Time consuming6 c. All of the above3 Interpretation: When changes comes in an organisation some problems occurs that are it takes excessive cost that takes too much time. So most respondents gives remarks in favour of first two options. Q7. Which factors an organisation have to considerwhileadoptingbestandnew Human resource practices? Frequency a. Level of competition7 b. Corporate culture7 c. Rules and regulations1 6 6 3 a. Excessive cost b. Time consuming c. All of the above
Interpretation: While adopting best and new practices it is very much potential to evaluate the level of competition and culture of another sphere with government rules and regulations that are very much potential for an organisation. Q8.Ischangesininternalwork environment of an organisation bring Nestle in leading position? Frequency a. Yes5 b. No10 Interpretation: Bring changes as per the demand of competitive world is very much potential for organisation to remain always competitive in market. But sometimes changes create some problems so majorly respondents gives remarks in favour of that organisation do not bring changes. 7 7 1 a. Level of competition b. Corporate culture c. Rules and regulations a. Yesb. No 0 2 4 6 8 10 5 10 Column B
Q9. Is it necessary to build Human resources practices in an organisation to lead and coordinate each and every aspect? Human resource is one of the most important assets for an organisation to deal in effective manner with various kinds of challenges that faced by an organisation while going global. To remain always competitive in that fierce business world organisation have to build stronghumanresourcepracticesthatgivesdirectiontofollowdefinitepathtoattain organisational goals and objectives. Q10. Is training essential for a candidate ? Training session is very much important for organisation to deal in effective manner with competitive world. With the help of training and development organisation can be able to give key skills and capabilities to the individual that proved helpful for them to beat the fierce competitive world by gaining competency level. Conclusion From the above report it has been concluded that Human resource practices are very much important for an organisation to deal in effective manner. With organisation have to bring necessary changes in their existing working pattern and policies that helps them to remain always competitive in market place by giving best services to the ultimate consumer base in positive way.
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REFERENCES Books and Journals ajda, J., 2015. Globalisation and its impact on education and policy. InSecond International Handbook on Globalisation, Education and Policy Research(pp. 105-125). Ariely, G., 2012. Globalisation and the decline of national identity? An exploration across sixty‐ three countries.Nations and Nationalism.18(3). pp.461-482. Burns, K.R., 2017.Forensic anthropology training manual. Routledge. Carayannis, E. G., Sindakis, S. and Walter, C., 2015. Business model innovation as lever of organizational sustainability.The Journal of Technology Transfer.40(1). pp.85-104. Carkhuff, R., 2017.Toward effective counseling and psychotherapy: Training and practice. Routledge. Coker, C., 2014.Globalisation and Insecurity in the Twenty-first Century: NATO and the Management of Risk. Routledge. Kannan, D., 2018. Role of multiple stakeholders and the critical success factor theory for the sustainable supplier selection process.International Journal of Production Economics. 195. pp.391-418. Kuhn, M., 2015. Caret: classification and regression training.Astrophysics Source Code Library. Morshed, M., 2016. The human resources department Nestle Bangladesh Limited its essential functions and activities. Pryke, S. and Smyth, H., 2012.The management of complex projects: A relationship approach. John Wiley & Sons.S Reich,B.H.,Gemino,A.andSauer,C.,2014.Howknowledgemanagementimpacts performanceinprojects:Anempiricalstudy.InternationalJournalofProject Management. 32(4). pp.590-602. Silvius, A. J. and Schipper, R. P., 2014. Sustainability in project management: A literature review and impact analysis.Social Business.4(1). pp.63-96. Yadav, V. and Sharma, M. K., 2015. Multi-criteria decision making for supplier selection using fuzzy AHP approach.Benchmarking: An International Journal. 22(6). pp.1158-1174. Zellweger,T.,2017.Managingthefamilybusiness:Theoryandpractice.EdwardElgar Publishing. Online WhatisSelection.2018.[Online].Availablethrough: <(https://www.bbalectures.com/recruitment-definition/)>. ExplanationofrecruitmentProcess.2019.[Online].Availablethrough: <https://smallbusiness.chron.com/definition-recruitment-selection-process-2526.html>. What is recruitment. 2016. [Online]. Available through: <https://www.cleverism.com/what-is- recruitment/>. Definition-of-recruitment-and-selection.2016.[Online].Availablethrough: <http://bankofinfo.com/definition-of-recruitment-and-selection>.
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APPENDIX Appendix 1 ProjectLogbookforthechosen organisation: Nestle Name of the learner:Name of the Supervisor: Project Title:“How do multinational companies improve the recruitment, selection and training of their employees to meet International requirements?” Date: 30thJune Updateofweeklyresearch/tasksachieved (Account for a minimum of six weeks with dates) What have you completed? Did you fulfil Task requirements? Are you on track and within deadlines set? Did you need to make any changes to your project management plan? Comments I have completed project on given deadline by using tools and techniques. Yes, I have fulfils task requirements. Yes, I was on track and accomplish results on given deadlines. 2.06.19Introduction – Yes I was on track 9.06.19Aims and objectives – yes I fulfil the requirements. 16.06.19LiteratureReview -YesIonthe right track 23.06.19 Research Methodology - Yes I was on track 29.06.19 Data Collection and analysis – yes I fulfil the task. 07.07.19Discussion - Yes I was on track 14.07.19 Conclusion and Recommendation- Yes I was on track No,Idon’thavetomakeanychangesto project management plan. Any risks and / or issues identified? Didyouidentifyrisks/issueswitha lack of skills required for undertaking research tasks? InthatparticularresearchIfacethe problem related with the money, resources andinfrastructuretogetrightkindof 1
Didyouidentifyanyadditional risks/issuesthathaveanimpacton the project management plan? results in proper manner to get right kinds of objectives in an organisation. No I am not feeling any kind of additional riskbutsometimesIfoundtheproblem related with lack in time. Latest sample Problems encountered What barriers did you face? How did you overcome them? DifferentissuesIhavefacedinproject completion that come as barriers as shown below - Week1:Lackinexpertisewhilechoosing the topic. Week 2: various kinds of conflicts arise in organisation to deal in effective manner. Week 3: Problems related with search out authenticate resources. Week5:Ethicalproblemswhiledealing with changes. To improve that organisation have to take some necessary steps that are as follows: InWeek1:Ihavetakenadviceofmy seniors for chosen the topic InWeek2:bycorpertingwithseniors organisation can be able to reach at some kindofsolutiontoreapoutimportant results in proper way. InWeek3:Ihavetakensupportofmy tutorstounderstandhowtofind authenticate sources in quick manner. In Week 5: I learn a lot from my seniors to getrightkindofgoalsandobjectivesin proper way. New Ideas and change of project directionThenewideaisrelatedwithtimewhich shouldbemoresothatresultcanbe accomplished. What Have I learnt about myself this week? How did I feel when I had to deal withI feel confidentby dealing with such task 2
tasks/problems?DidIfinditusefultocompletethe tasks? How well have I performed? What did I contribute?What can I improve on next week? How might this learning apply in the future? asithelpsinenhancementofskillsand knowledge to lead in competitive world. Yesitwasusefultocompletetaskasit helpsinenhancingexistingskillsand knowledge. I try to perform in well manner by giving mybestcontributionbyreachingat desirablegoalsandobjectivesinproper way. In case I get the opportunity to get better resultsbyaccomplishingthefuturegoals and objectives in proper way. This learning is applied in future as it can increaseknowledgeandskillsof participant for given project topic. 3
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Appendix 2 What was the Project supposed to accomplish? The main objective is to select one of the most competitive staff members to remain always competitive in market to lead in market and to meet international standards. For accomplish that task organisation have to give their best so that necessary and accurate results should be accomplished in proper way. Did the project succeed in its aims/ how do you know? Specifically, please outline any evaluation and assessment undertaken. Yes, the project succeeds its aim as it has done through time framework. It can beevaluatedbypositiveresponsesofpeoplebygivingbestcontributionin organisational development and enhancement by searching out the vast no. of opportunities by searching out the gaps in research and development to get right kind of results in organisational development and enhancement. What things do you think worked well and why? Evaluate all aspects of the project (e.g initial inception, project activities and project outcomes) from a range of perspectives. The whole research and development should be done in proper manner I give my best to coordinate and comply with changes that occurs in an organisation to deal in effective manner. By communicating right kind of message I can be able to get right kind of solutions of various problems. What problems emerged during the project and how were they tackled? Was there timely identification of issues and resolution during the project process? While conducting research and development I face various kinds of problems that are lack in resources and not proper distribution of tasks and responsibilities to get right kind of outputs in organisational development and enhancement that can be resolved by taking important measures. What did you learn from undertaking the project? Ilearnedlotofthingsandattributestogetrightkindofresultsbygetting training and development so that necessary results should be accomplish to get desirableoutcomes.InordertoIunderstandhowtodividerolesand responsibilitiestotheultimatepersonsothatproperresultsshouldbe accomplish. 4