Managing Accommodation Services: Hospitality Industry

Managing
accommodation services

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK1 ............................................................................................................................................1
P1 Identify the scale and size of the accommodation services within the hospitality industry. .1
P2. Different forms of ownership available to accommodation services....................................2
P3. Role of grading, classifications systems and online review sites.........................................3
P4. Explain the organisation of front office functions within a variety of accommodation
services........................................................................................................................................4
P5. Discuss key roles within front office department.................................................................5
P6. Review key roles found within housekeeping department...................................................6
P7. Importance of forecasting linen stock and other guest supplies to ensure sufficient supply
to meet demand...........................................................................................................................7
P8. Importance of interrelationships between housekeeping and other key departments to
provide quality provision and services........................................................................................7
P9. Examine the importance of scheduling maintenance or repair work to minimise disruption
to guests.......................................................................................................................................8
P10. Discuss the importance of security in selected organisation..............................................9
CONCLUSION................................................................................................................................9
REFERENCES .............................................................................................................................10
.......................................................................................................................................................12

INTRODUCTION
Accommodation services means managing the services which are provided by the
hospitality sector directly or indirectly. The activities which are involve in accommodation
services are operation as well as maintenance of premises and manage overall activities in well
defined manner (Salcedo, 2018). The accommodation sector is considered as one of the largest
sector in tourist industry providing wealth and opportunities to business as well people. In this
report, Ritz hotel London is taken under consideration. It this report it help in identify the scale
and size of accommodation services within hospitality sector. It also explain about different form
of ownership available in accommodation services. If further explain about the gradings and
online review sites in order to book accommodation. Therefore it also help in analyse the
importance of linen stock and other to meet the demand. At last this report examine the
importance of scheduling maintenance or repair work to minimise the disruption to the guest and
also discussed the importance of security within a selected organisation.
TASK1
Introduction to the speech:
Technology plays an vital role in developing and revolutionizing the industry sector as
well hospitality industry. In this modern era the hotel sector has become a billion dollar industry
due to rise in living standard of people. Interior design plays an essential role in developing the
overview of front desk. By looking today's technology managers are providing tablets to staff
rather than desktop. Now employees can track client information from anywhere and provide
guidance and support on exact time. For the Ritz hotel, manager have implemented automatic
check in as well check out to make the best experience for customers. Ritz hotel have their own
website from which guest can have actual footage or view of room and balcony to choose as per
the convince. The hotel manager of the Ritz Hotel London is invited in the Hoteliers Annual
Conference in Rome. It is a four day programme which totally emphasis on accommodation
services such as front office, maintenance, housekeeping and security. The manager will deliver
the persuasion speech on accommodation services to the client.
1