Managing Accommodation Services

Managing
Accommodation
Services

Table of content
 Introduction
 Structure in housekeeping department
 Key roles within housekeeping department
 Conclusion
 References

INTRODUCTION
Accommodation is an important or essential part of the hospitality
industry, ranging from bed & breakfast enterprise and hotels to
other facilities that offer lodging services.

HOUSEKEEPING DEPARTMENT
 Housekeeping is a department that defined as the provision
of a clean, comfortable and safe environment.
 In Hilton, it is an operational department that is responsible
for cleanliness, maintenance, aesthetic upkeep of rooms,
back area, public area and surroundings.