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Managing Accommodation Services(PART 2) - Assignment

   

Added on  2021-01-01

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Managing AccommodationServices(PART 2)
Managing Accommodation Services(PART 2) - Assignment_1
Table of ContentsINTRODUCTION................................................................................................................................3TASK 3.................................................................................................................................................3P6 Review the key roles found within the housekeeping department in a selected organisation....3P7 Assess the importance of forecasting linen stock and other guest supplies to ensure sufficient supply to meet demand....................................................................................................................3P8 Illustrate the importance of interrelationships between housekeeping and other key departments within a selected organisation to provide quality........................................................4TASK 4.................................................................................................................................................6P9 Examine the importance of scheduling maintenance or repair work to minimise disruption to guests...............................................................................................................................................6P10. Discuss the importance of security within a selected organisation.........................................6CONCLUSION....................................................................................................................................6REFERENCES.....................................................................................................................................7
Managing Accommodation Services(PART 2) - Assignment_2
INTRODUCTIONThis report will help in studying the key roles of front office department which need to beplayed by management according to structure. Along with this, report will provide an overview ofthe contribution of housekeeping department to accommodation services. In addition to this, therole of facilities and security in provision of accommodation services is discussed.TASK 3P6 Review the key roles found within the housekeeping department in a selected organisation.House keeping department is named is one of the most essential department in hospitalitysector, as they use to provide services like cleaning and maintenance to the premisses. They use toclean rooms, bathrooms, lobbies, in hotel HYATT. Some of these important roles which they use toplay in organisation are as beneath :-1.The main role of housekeeping is to follow the rules and registration of organisationregarding maintenance and cleaning of it. As it is required for them to clean the bed, dusting,vacuuming, and cleaning and sanitizing bathrooms.2.They are required to collect the dirty uniforms from the employees of different departmentsand have to give them new and clean uniforms. Along with this, they have duty to handle thedirty uniform to laundry and have to take it again from them.3.It is their responsibilities to store the chemicals according to the laws and legislations oforganisation and also keep them away from their guests and children.4.They are required to welcome their guest with a smile on face and cheer in voice.5.It is necessary for them to report their department heads and give proper update of status onservice, so that the room get sold to customers.6.They have to check premisses about wear and tear, so that they can give it's detail to theirsuperiors and then needed maintenance can be provided to it.7.It is very much important for them that they have to follow safety measures and rules related toit, and also they have to report in urgent where any type of safety or health accident occurs.P7 Assess the importance of forecasting linen stock and other guest supplies to ensure sufficientsupply to meet demand.This is the very necessary duty of the housekeeping staff to ready the guest room and the otherplaces in the hotel so that the guest is most comfortable (Jamieson and Jamieson, 2014). This is thecause of providing the supplies to the guest is that they need not pack and carry each and everyessential article while travelling. Some of the supplies and their importance of forecasting are givenbelow:Guest suppliesImportance
Managing Accommodation Services(PART 2) - Assignment_3

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