Food and Beverage Operations: Customer Motivations, Behaviour and Digital Technology

MANAGING FOOD AND BEVERAGE OPERATION INTRODUCTION There 1 Activity 1- Demonstrating F&B Industry knowledge1 Activity 2- Analysing Customer Motivations and Behaviour3 Analysis of Customer Motivation and Behaviour in selecting F& B Outlets3 Activity 3. 7 Activity 4 9 Food Service Skills:9 Beverage Service Skills: 9 Equipment Management Skills: 10 CONCLUSION 10 REFERENCES 12 INTRODUCTION Derived from agriculture, industry of food and beverage are divided in two segments, first one is production of