managing food&beverage operations

35 sets each without merit and distinction

TRENDS ADOPTED BY HOSPITALITY SECTOR

Introduction
• Every business including food and beverage business needs to adopt the trends to meet
the needs and wants of customers and satisfy them to bring their loyalty and meet the
business objectives.
• The growing online services provides the hospitality sectors to provide more choices
and facilities to customers and it also makes it easy and reliable.
• The presentation will cover the trends adopted by hospitality sectors to serve its and
customers and satisfy their needs.

Current And Future Trends
Different types of food and beverage sectors adopt different trends to satisfy their
consumers and gain competitive advantages.
 UBER EATS
 Mobile phone as room key
 Street Food Vendors

Conclusion
 The online food service providers facilitates its customer by providing app-based
services which allow customer to easily manage its food ordering activity on the
mobile phone-app.
 UberEats supplies healthy food to its customer as people now-a-days are health
conscious.
 UberEats allow its customer to have variety of food, such as, fusion food, authentic
food as well as fast foods. It also allows the customers to track their order.

References
 Long, T.B., Looijen, A. and Blok, V.2018. Critical success factors for the
transition to business models for sustainability in the food and beverage industry in
the Netherlands. Journal of Cleaner Production. 175. pp.82-95.
 Salim, H.K. and et.al., 2018. Evaluating the organizational intention to implement
an Environmental Management System: evidence from the Indonesian food and
beverage industry. Business Strategy and the Environment.