Human Resource Management Models

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This assignment delves into two prominent Human Resource Management (HRM) models: the Harvard model and the Michigan model. It examines the core principles, key features, and distinctions between these models. The analysis explores their practical implications for organizations seeking to implement effective HRM practices.

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MANAGING HUMAN
CAPITAL AND
LEADERSHIP

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Table of Contents
INTRODUCTION...........................................................................................................................1
1.1 Models to manage the human resources in TESCO organsiation : ......................................2
TASK2.............................................................................................................................................6
TASK 3............................................................................................................................................8
TASK 4..........................................................................................................................................10
Classical theories of motivation and propose hybrid theory which combine meaningful
characteristic ............................................................................................................................10
TASK 5..........................................................................................................................................11
Characteristic of effective leaders with drawing model on analysis.........................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................15
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INTRODUCTION
Nowadays, human consider as capital that assists to develop significant advantages and
develop more creative results as well. Hence, people in business are more valuable resources that
assists to develop more significant advantages and attain desired results as well. However,
managing people is critical element for the business because managers are unable to get proper
training to manager them. In this regard, leadership also consider important role in the business
success because it will help to lead whole team and attain more successful program at workplace.
In this consideration, present report based on Tesco which is one of the largest retailer enterprise
in UK. In order to gain insight information of present report, it covers models and approach of in
the company management for human resources. Furthermore, it includes recruitment and
selection with relation to strategic human resources initiatives. In addition to this, approaches of
HRD consider which help to explain improvement in the business. At last, classical theories of
motivation consider which help to accomplish purpose with hybrid theories which assists to
consider practical value in the business.
TASK 1
Models to manage the human resources in TESCO organsiation :
There are different models to manage the human resources in TESCO organisation.
Mainly the company consider these models such as :
HARVARD MODEL : It generally consists six basic components such as situation factors,
human resource policy choice and outcomes, stakeholders interests, long term consequences and
feedback loop. This models helps in to make the pattern of decision making process regarding
the policies and practices of human resources which is used by management to accomplish the
work and control the workers. This model can be understand by following diagram :
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According to this model, it includes stack holders such as strategic partner, employees,
shareholders, public and vendors. This consider 4C's of outcomes such as congruence,
commitment, competence and cost effectiveness. Commitment mention to how employees feel
about their occupation to what extent ? It considers loyalty, dignity, better performance,
involvement, identity and dignity of the employees. Apart from these it also includes turnover,
absence and grievances (Huselid, Becker, Band Beatty, 2015). There are different level of
congruence in policies of human resource management. It starts with employees and
management, employees groups, community, employees and their family members and the last
one is individual (Huselid, Becker, Band Beatty, 2015). It considers the individual welfare,
efficiency and effectiveness of organisation and social well-being. Organisational effectiveness
involves human resource policies which is a combination of two different aspects. First is price
performance, short term results and long term results. Second aspect is efficiency, adaptability
and service performance. Policy area of the human resource is includes work systems, HR flow,
2
Illustration 1: Harvard model of HRM
Source : Harvard model of HRM, 2016
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reward and employee influence. Work system refers to design of work with the collaboration of
the people. HR flow evolve the recruitment, placement, appraisal, promotion, selection,
assessment and termination. Rewards related to pay systems, motivation and incentives.
Employees will be influenced by power, authority and responsibility.
MICHIGAN MODEL : it generally considers that HR systems and structure of organisation
should be organised and managed in systematic way that is identical with organisational strategy.
Addition to this, there is an existence of human resource cycle which usually belongs to four
generic functions which is performed in organisation. These generic processes are selection,
appraisal, rewards and development. It can be understand by following diagram :
This is a theory based on sociological factors. As per this model, party attachment is usually
stable and developed by external social influences involving family members and other
spectrum. It is harder and less humanistic edge. This model is also known as matching model.
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Illustration 2: Michigan model of HRM,
Source : Michigan model of HRM, 2016
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This model requires that strategies of human resources should be fit to the whole business
strategies. It also limits the functions and roles of HR (Cascio, 2018.).
A basic understanding of these both models is necessary to manage the human resources in an
organisation. This is to determine the above undertaken approaches of management to handle the
employees in effective manner. It is with a special consideration of organizational operating at
global level. For this purpose, 2 vital theories have been taken into consideration namely Harvard
and Michigan. Herein, the Harvard theory is referred to be efficient in terms of managing the
policy areas of organizations like Tesco with its 6 elementary constituents. This involves the
situational factors, interest of the stakeholders, HRM policy choices, HR outcomes, long term
outcomes and a feedback loop. These areas involve the human resource flows looking after the
procedures of hiring, terminating or promoting, etc. Another is to assess the existence of reward
systems where this model duly assists the HR to look upon the pay systems and motivation
related aspects, etc. Employee influence is yet another category that reflect upon the delegated
levels of authority by together assessing the power and responsibilities of the individuals
(Masadeh, Maqableh and Karajeh, 2014). Lastly, evaluating the work systems, a proper
alignment of work and designing of the tasks are being done to suitably support people in their
assigned job duties. Undertaking such sequential approach in turn assists the organizations like
Tesco in attaining the 4 vital C’s of HR policies. This include commitment, congruence,
competence and cost effectiveness. This theory is referred to be the most applicable one in
comparison to another proposed theory of Michigan where the Harvard theory is easy to apply in
practical terms. It depicts the most considerate way of applying the undertaken policies of work
in the setting. Also, Harvard model is associated with a strategic approach of managing the
employees. It duly necessitates the HR’s of organizations like Tesco to combat an intense state of
competition in the market and accordingly manage their workforce by enforcing applicable
measures (Bontis, and Fitz-Enz, 2014.).
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TASK2
Recruitment can be explained as a process through which manpower and staff schedule
sources are met. It is a process by which effective measures are taken to attract sufficient
workforce to facilitate better selection. It is a type of linking -joining together with the people
who are having jobs and who are seeking jobs. Better recruitment processes goes through some
stages :
1. Gathering suitable and good quality of Cvs
2. Arranging a practical or written exams for the selected candidates
3. Ensuring their medical tests
4. Finally giving appointment letter to the selected candidates.
Manpower recruitment in Tesco involves collecting Cvs from different sources. These can be
external or internal sources like doing placements from universities, organising trade fair,
through advertisements and various other sources (Brewster, Sparrow, and Vernon, 2016). Then
these Cvs are sorted out so that human resource manager find suitable candidates for its
company. These candidates are then invited for a written examination at a particular place and
their interviews are taken. Interviews are based on their educational qualification and work
experience. Through these interviews HR manager get to know about their personal attributes
and personality. Interviews may be of two or more rounds. Then final selection of candidates are
done. Their reference is also checked. After this they clear all rounds, offer letter is given to
them in which all terms and conditions of company is mentioned. Interested candidate accept the
offer letter and clears the joining procedure with HR manager quickly.
Now HR initiatives are taken to improve the process:
1) Push to HR technology : Tesco supports HR technology as in the back office HR budget
is circular and now the time has come to focus company's amount for maximum impact.
Companies which are not showing interest in the assessment of human capital
management must emphasize on micro investments and HR portal (Iwu, 2016). Social
media, customer relationship management and automation techniques help user in
experiencing HR services.
2) Glide graciously from data security : All employee data should be secured which is
collected by HR manager whether it is personal or private. The General Data Protection
Regulation came into action on May 1 and highlighted that companies which were doing
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deals with European customers. New legislation will be required which works within a
time frame and few HR organizations have some processes of removing employee.
3) Dive in to high technology : end to end process are required to make the environment
harmonize and some organizations perform repetitive activities to find a natural entry
point or to make strong business. This repetitive activities increases payroll, benefits and
concentration in HR. Leaders try to expand process and select internal processes.
4) HR service as a Team sports spirit : HR positions should be sharpened and HR operating
models should be organized. Just taking the advantage of technology alone doesn't make
any sense. HR services also matter strongly. Employees and mangers both utilize them
and access them properly.
5) Talent management & performance : Tesco try to retain, attract and develop talented
people. For long term success of any organization, leadership skills, technical knowledge
and ongoing development is required. There is always further evaluation of the talent
management by the HR managers which keep the involvement of about 200 employees
or more in a flourished company.
6) Development and Training : HR managers are fully committed to training and
development of the employees which further give better results. HR recognize the skills
and appreciate them for their ideas and views. To achieve sustainable change in mind,
soul and body lifestyle factors are recognised.
Further Recruitment process and these initiatives can be improved through following ways:
1) Reviewing the wants of Position : Before approaching any candidate, HR manager should
know what are the needs of the candidates. Performance criteria should be analysed
properly.
2) Asking relevant and straightforward questions : Sometimes hypothetical questions are
asked by the hiring managers which are not at all necessary. These questions distract
candidates and they do not focus on their work and knowledge.
3) Workplace Culture should attract contingent workers : Remarkable benefits, packages,
healthy working environment and good salary structure attract skilled and talented
workers. There should be promise of long lasting career with them.
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TASK 3
Human Resource Development approaches are some systematic and planned activities
organized by any organization so as to help its members. Its prior responsibility is to reach future
and present job requirements with the necessary skills and talent. It can be defined as the process
of rising capabilities, skills, knowledge of entire population of the country. Main approaches of
Tesco HR manager includes Integrative framework, strategic planning, focus on human capital
approach, merged system approach, HRD score card approach. Strategic HR farmework
approach comprises of some business strategies and organizational capabilities. Its main features
invest in building its objectives and organizational abilities that promotes organization to move
further in planning and procedure. Its framework offers special techniques and provides path to
know organization through HR practices. Integrated framework approach is categorised in three
ways in which HRD is enable to participate in business performance and and practices. These
practises involve shaping their customer in their own manner, bringing improvisation in
customer satisfaction, growing organizational capabilities. Tesco manager focuses on complete
HRD by taking into consideration all its practices and present synergies. For them customer
shaping is most important and HRD emphasize on bringing customer demand into account by
these practices. Organizational capabilities are judged by Tesco HR manager and all its working
environment is revised for the employees to implement a team spirit. Another important feature
is Human Capital appraisal approach which consists of five major stages in the management of
human capital. These stages are improvement stage, categorization stage, design stageand
implementation stage. Five main areas of Human capital management includes Hiring , retention,
rewarding, and performance, career management , development , sequence, training and planning
organizational structure and enabling human capital resources. Stages in human capital
management which gives surety of perfect area where the organizational strategies can get fit are
easily examined.
There is another approach which describes the development of software organizations and aims
in improving the capability of these organizations and provide them suitable guidance. These
guidances motivate and attract to retain talent required for a steady improvement in software
development. It also clarifies that company has the ability to improve
management practice by repeatable, managed, systematic, initial, progressive and defined levels
of maturity. Every level of maturity consists of various key process areas (KPA) that tells bunch
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of combined works and practices. When these work are performed collectively then (KPA)
achieve their determined objectives and goals which enhances manpower for more improvement.
Integrated system approach consists of separate HRD department for their well designing and
execution of Human resource Development Systems. In this strategy is the initial point and
emphasize is made on all systems to attain employee satisfaction and business objectives. All the
elements of Human Capital approach , synergy and forms of HRD evolution are its main aim.
HRD Score card approach is a type of connectivity between company's business goals and HR
operations. Tesco tries to make right business impact in terms of human development systems
and develop maturity in human resources interventions, competencies, culture and other business
linkages. HR score card is used by managers of Tesco to measure its effectiveness and
employee's behaviour which takes the company to the right path and achieve strategic goals and
planning (Marchington, Wilkinson, and Kynighou, 2016). HR manager basically focuses on the
fact that employees take part in external training so that their proactive attitude is measured
though introduction. They view on the valuable information provided and the perspectives of the
employees. Wide range of employees including younger staff are included in the sessions with
different views and perspectives. HR are interacted with them and know how these employees
benefit company in much better way. HRD is mainly a functional approach. It is a profit driven
process and main priority is given to money and people. Money motivates people to work in a
more better way. This is a kind of behavioural approach. In Humanistic approach every
employee is treated in a different manner and their skills are very important. A relationship exist
between performance and personality of workforce. It tells that HRD should emphasize
development of values, emotions, personalities of employers. Learning here is the responsibility
of the employees (Schmitt, 2014,). Every employee's individual need is considered and
instructional and external activities are provided based on their personal needs. It is a rational
and qualitative type of approach which needs assessment and goes through a learning process.
Organizational capabilities are mainly judged by the HRD in an effective manner. All these
approaches help the organization to build in a strong and capable team. These qualities help the
department in building a strong structure. Effective employees are recruited and a good team is
built up for a progressive work.
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TASK 4
Classical theories of motivation and propose hybrid theory which combine meaningful
characteristic
Motivation being a major consideration of all sort of organisations plays a crucial role in
inspiring the workers and produce a sense of encouragement in them. This in turn results in
creating productive outcomes from the workers who constantly put their efforts to achieve the set
organisational goals and objectives (Zhang, Ahammad and Wang, 2015). This section has
together discoursed upon such classical theories of motivation with one such motivational theory
of Herzberg. It consists of 2 main factors that entirely rules this theory. These are hygiene and
motivational factors with a vital difference among both. This is for instance to discuss upon the
application of hygienic factors onto the workplace that defines the sense of dissatisfaction in the
workers. Herein, the hygiene factors are those depicting the existence of job security, employee’s
safety at the work settings, status, fringes and incentive or salary related benefits. The presence
of all these factors may not be perceived visibly but their absence can largely affect the
individuals to a great extent. The motivator factors on another hand illustrating the existence of
recognition, a challenging work environment and responsibility can lead to inspire the employees
to a great extent. This is basically used to measure the sense of satisfaction in the workers. It is
also termed as motivator – hygiene theory or a dual structure theory that is meant to satisfy all
sort of employee’s needs (Ramaswami, Carter and Dreher, 2016). It is together related to yet
another motivational theory called Maslow’s need hierarchy theory, comprising with 5 essential
needs namely physiology, safety and security, belongingness, self-esteem and self-actualization.
Herein, the self-actualization and self-esteem needs are specified to be the motivators of
Herzberg 2 factor theory, whereas, safety, physiology and security depicts the hygiene factors.
This way, both of these theories are directly interlinked to one another and assists the employers
in efficiently handle their workers.
In respect to determines meaningful characteristic from the different range of theories,
following elements are included in the chosen business:
When the business consider implementation of classical management, they need to
identify current management style. It is the best way to make changes in current
management methods. Therefore, effectiveness will be increasing continuously that affect
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to enterprise. With the help of Maslow's and Herzberg 2 factors theories appropriate
effectiveness will be consider in the business for their development.
Furthermore, it is useful part that run functions smoothly and quickly which assist to
consider new method.
New management style also help to managing workers and attain relevant functioning
with complexities of change management. Therefore, solid foundation of change in
leadership of Tesco consider in systematic manner. With this regard, each level require
proper focus and maintain more creative work performances to promote team work.
Another characteristic determine in term of need of power which assist to maintain
disciplined and controlled system in systematic manner. With the help of effective
working system, it can be stated that rules and regulations are universalistic with applying
in systematic manner.
As per different level needs, it can be stated that number of distinctive characteristic
develop successfully which assists to focus on peers reviews. In this regard, leader of
Tesco need to look towards moderate accomplishment so that efforts are made to attain
desired results (Levy, Taylor and Beechler, 2015).
Along with this, another characteristic develop that is high achievers in which they
concrete feedback on their performance. Different level of jobs provide feedback and
some other are unattractive to high achievers.
Power motivation refers as the autocratic, tyrannical behaviour that assists to meet with
effective results in the business. In this way, effective in term of accomplishment of
goals. As per expectations, all members need to provide roles and responsibilities so that
their effectiveness will be develop successfully.
Furthermore, high organised minded people exist those are responsible to building
organisation in which they belong. Therefore, strongly centralised authority has been
implemented at workplace that assists to meet with power motivated manager.
TASK 5
Characteristic of effective leaders with drawing model on analysis
In order to develop effective results, there are different consideration included in the
business that assists to maintain creativity. As per Belbin model, roles consider in the present
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analysis. In this way. In Tesco need to consider different types of characteristics consider
develop systematic outcomes in the business: Shaper: It is one of the important characteristic that assists to develop systematic work
and outcomes at workplace. In this way, in Tesco, leaders shape their functions and
operations effectively and attain more effective work performances as well. In order to
consider important communication, they need to maintain proper activities and tasks with
honesty. Without any bias, leader must provide roles and responsibilities to all their team
members so that effectiveness will be increasing continuously. As results, it will help to
maintain profitability and systematic work program as well. Implementer: Another important characteristic which need to provide in Tesco leader is
that they need to delegate their part in the business properly. This is because, with the
help of proper delegation of activities in the enterprise (Kamoche Siebers and
Newenham-Kahindi, 2015). As per effective roles and responsibilities, all members need
to delegate so that targets and objectives will be completed in systematic manner.
Furthermore, it also helps to focus on maintain more profits and revenue with systematic
work. Completer: Another important characteristic of leader in Tesco is complete work which
need to accomplish with systematic work performances. All tasks and activities must be
communicate in proper way so that leaders able to make effective functioning in the
company. It is one of the important task (Zhang, Ahammad and Wang, 2015). Coordinator: Another important characteristic of leader is to increase sense of humour
with coordination so that they can understand systematic results and work performances
at workplace. In this regard, leader need to increase their understanding towards business
aim and objectives so that they are able to attain desired results (Levy, Taylor and
Beechler, 2015). Team worker: Confidence with team workers is also important element that need to be
consider by leader in Tesco to develop more effective functioning in the enterprise. With
the help of confidence, they are able to build more creative consideration which assists to
promote relevant consideration at workplace. In respect to develop more significant
advantages, learning will be develop successfully to focus on desired results and
outcomes.
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Resource investigator: Commitment of leader also require maintain loyalty among
different members. In this way, leader will able to communicate systematic manner.
Therefore, they are able to create proper and effective results in Tesco to attain more
systematic results. With the help of proper commitment activities, it can be stated that
leaders able to increase their systematic functions and operations in UK. Resource
investigator consider important role to investigate systematic work performances at
workplace (Tuberville and Danehower, 2017). Plant: Positive attitude is also important consideration that assists to manage systematic
work performances in the business. In this regard, leader has responsibility to maintain
their proper functions and operations in systematic manner in Tesco. It is important
consideration that help to develop understanding among different team members. Monitor evaluator: Apart from this, leaders need to focus on the creativity towards the
business objectives. This is because, with the help of unique and innovative
characteristic, they can develop Tesco performances and sales in international areas. It is
the best way which assists to maintain more creative work performances in business
(Youssef-Morgan and Stratman, 2017). With the help of uniqueness, customers could be
attracted easily. Therefore, it is important consideration for business environment. Specialist: Another characteristic which need to discuss is that leader require ability so
that they can inspire their team members in systematic manner. This is because, with the
help of innovative and unique performances, they are able to communicate relevant
program in the business. It is the best way to develop more relevant information at
workplace (Bouckenooghe, Zafar and Raja, 2015).
Intuition: Leaders must perceive their systematic work performances with initiatives and
intuition. It is important characteristic that assists to meet with desired results and
outcomes in systematic manner. With the unique quality and creativity, they can develop
innovative performances in Tesco.
CONCLUSION
From the above report, it can be concluded that human resource management consider
important role in the business. In this regard, effectiveness also develop with leadership
implementation. As per the roles and responsibilities, all members in a team need to work in
systematic manner. It assists to focus on desired level attainment so that activities will be design
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to maintain effectiveness. Furthermore, report based on Tesco which is one of the large retail
sector enterprise in the market. In this regard, effectiveness also consider as important
consideration to focus on desired level outcomes. Therefore, company able to manage their
effective roles and responsibilities with enterprise effectiveness. In addition to this, there are
classical theories of motivation has been considered to attain more creative work performances
in the business environment. It is the best strategy to implement motivation at workplace.
Furthermore, it summarised about models of human resources that carried to attain more relevant
results at workplace. With the help of critical evaluation, it can be stated that the chosen business
able to maintain their effective performances at workplace.
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REFERENCES
Books and Journals
Bontis, N. and Fitz-Enz, J., 2014. Intellectual capital ROI: a causal map of human capital
antecedents and consequents. Journal of Intellectual capital, 3(3), pp.223-247.
Bouckenooghe, D., Zafar, A. and Raja, U., 2015. How ethical leadership shapes employees’ job
performance: The mediating roles of goal congruence and psychological capital.
Journal of Business Ethics, 129(2), pp.251-264.
Brewster, C., Sparrow, P. and Vernon, G., 2016. International human resource management.
Kogan Page Publishers
Cascio, W., 2018. Managing human resources. McGraw-Hill Education.
Hitt, M. A. and Duane, R., 2016. The essence of strategic leadership: Managing human and
social capital. Journal of Leadership & Organizational Studies, 9(1), pp.3-14.
Huselid, M. A., Becker, B. E. and Beatty, R. W., 2015. The workforce scorecard: Managing
human capital to execute strategy. Harvard Business Review Press.
Iwu, C.G., 2016. Effects of the use of electronic human resource management (E-HRM) within
human resource management (HRM) functions at universities. Acta Universitatis
Danubius. Administratio, 8(1)
Kamoche, K., Siebers, L.Q. and Newenham-Kahindi, A., 2015. The dynamics of managing
people in the diverse cultural and institutional context of Africa. Personnel Review,
44(3), pp.330-345.
Levy, O., Taylor, S. and Beechler, S., 2015. Perceived senior leadership opportunities in MNCs:
The effect of social hierarchy and capital. Journal of International Business Studies,
46(3), pp.285-307.
Marchington, M., Wilkinson, A. and Kynighou, A., 2016. Human resource management at
work. Kogan Page Publishers
Masadeh, R.M.T., Maqableh, M.M. and Karajeh, H., 2014. A theoretical perspective on the
relationship between leadership development, knowledge management capability, and
firm performance. Asian Social Science, 10(6), p.128.
Petrick, J. A., and et.al., 2016. Global leadership skills and reputational capital: Intangible
resources for sustainable competitive advantage. The Academy of Management
Executive, 13(1), pp.58-69.
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Ramaswami, A., Carter, N.M. and Dreher, G.F., 2016. Expatriation and career success: A human
capital perspective. Human Relations, 69(10), pp.1959-1987.
Schmitt, N., 2014, July. HOW STAFFING FUNCTIONS COMMUNICATE TO
ORGANIZATION MEMBERS AND THE PUBLIC. In Meeting the Challenge of Human
Resource Management: A Communication Perspective (p. 88). Routledge
Tuberville, K. and Danehower, C., 2017. USING EXPERIENTIAL LEARNING CONCEPTS
IN NEW COURSE DESIGNS: EXPERIENTIAL LEARNING IN “MANAGING
EMPLOYEE WELLNESS AND MANAGERIAL LEADERSHIP”.
CONGRATULATIONS!, p.98.
Youssef-Morgan, C.M. and Stratman, J.L., 2017. PSYCHOLOGICAL CAPITAL. Managing for
Resilience: A Practical Guide for Employee Wellbeing and Organizational
Performance, p.53.
Zhang, J., Ahammad, M.F. and Wang, J., 2015. The effect of leadership style on talent retention
during merger and acquisition integration: Evidence from China. The International
Journal of Human Resource Management, 26(7), pp.1021-1050.
Online
Harvard model of HRM, 2016 [online]. available through :
<https://www.slideshare.net/babarf/hrm-models>
Michigan model of HRM, 2016 [online]. available through :
<https://www.slideshare.net/babarf/hrm-models>
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