Managing People in Organisations Assignment - McDonald

MANAGING PEOPLE
IN ORGANISATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Implications, challenges and importance of People resourcing..................................................1
TASK 2............................................................................................................................................2
Advantages, Disadvantages and explanation of Recruitment and selection process..................2
TASK 3............................................................................................................................................6
Importance and challenges of training and induction programmes............................................6
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Workforce is an integral part of an organisation without whom firms can't execute their
various process and activities. Managing these employees efficiently is a very difficult task for
the organisations. With proper management, Efficiency and performance of these employees can
be enhanced for achieving the organisational goals easily and effectively. The taken organisation
for this report is McDonald which is a fast food restaurant chain from United Kingdom. In this
report people resourcing and its importance will be discussed along with the identification and
implications of various current trends and challenges in people resourcing through examples.
Further, the advantages and disadvantages of recruitment and selection process with the use of
examples will be discussed. In the end, importance of induction and training along with the
challenges and explanation of its benefits for increasing the performance and output in an
organisation.
TASK 1
Implications, challenges and importance of People resourcing
People resourcing refers to the obtaining potential candidates and keeping them for needy
situations in an organisation. The aim for such strategy is to retain the valuable employees for
utilising them effectively in order to get an upper edge from their rivals. It is necessary to recruit
potential candidate for the company in order to improve the productivity and performance of the
organisation in the market. McDonald's hires the employees wisely for performing their work
well and give their maximum efforts for the betterment of the organisation. People resourcing
has various benefits which can support the McDonald's in accomplishing their desired goals.
 People resourcing is helpful for enhancing the quality of services and performance as it
assist the managers to develop the required skills in the employees for contributing their
efforts towards the desired goals in an effective manner using their skills and abilities.
For example, by hiring people with excellent communicational skills, McDonald's can
enhance their relationship with customers. Through this, customers feels loyal and
satisfied.
 It is also helpful for increasing the performance of the employees and by recruiting more
employees, the workload of existing employees can be reduced. Through this, employees
1

of McDonald will focus on their targets and performance which will improve the
efficiency of business operations of the firm.
 People resourcing is also helpful for generating new ideas and suggestions in the firm
which are helpful for customer satisfaction also. For example: McDonald has 60%
employees with age 20 or under, so it will assist the company for providing new and
improved ideas or suggestions based on young mindsets of the workers of McDonald as
majority of the customers of McDonald are youngsters.
These benefits will help the McDonald to achieve their desired goals easily and in a less
period of time. But there are several challenges are also which may be faced by the company in
people resourcing as given below:
Candidates with many job offers: The demand of talented individuals are rising and
giving chances to the candidates to choose the desired job from a pool of jobs. This problem is
also faced by the McDonald while resourcing the people. Company deals with various offers
which are given by their rivals to such skilled candidates. This will impact the recruitment
process of the firm due to these offers provided by the rivals and the rivals take those talented
individuals for themselves.
Low employee retention: It is one of biggest problem faced by the McDonald. The
expenses and cost of employees get increased when provided with healthy working environment
and rewards in the organisation. Low employee retention can effect the working efficiency of the
firm which will also impact on the brand image of the firm in the industry.
TASK 2
Advantages, Disadvantages and explanation of Recruitment and selection process
Recruitment refers to the process of finding and interviewing the potential candidates for
a specific job vacancy based on their skills and knowledge. Selection refers to the selecting
suitable candidates from the pool of candidates who applied for the job vacancy. The recruitment
and selection process consist of various rounds of interviews and tests for analysing the potential
and efficiency of the candidates required for the given vacancy (Carnall, 2018). At McDonald's,
employees are very valuable assets for providing their services to the clients. For customer
satisfaction, McDonald needs to hire skilled individuals who can perform their job with
2