Tesco HR Recruitment & Selection Practices

This assignment analyzes the recruitment and selection practices of HR managers at Tesco. The research aims to determine the effectiveness of these practices in light of international market requirements and competitive advantages. It involves data analysis, findings evaluation, and recommendations for improvement based on the specific needs of Tesco's global operations.

MANAGING SUCCESSFUL
BUSINESS PROJECT

TABLE OF CONTENTS
INTRODUCTION................................................................................................................................3
Overview of the study......................................................................................................................3
Aim..................................................................................................................................................3
Objectives........................................................................................................................................3
Rationale .........................................................................................................................................3
PROJECT MANAGEMENT PLAN....................................................................................................4
WORK BREAKDOWN STRUCTURE...............................................................................................5
Gantt chart........................................................................................................................................6
RESEARCH METHODOLOGY ........................................................................................................7
DATA ANALYSIS AND FINDINGS...................................................................................................9
RECOMMENDATION......................................................................................................................15
Conclusion.....................................................................................................................................16
PERSONAL REFLECTION..............................................................................................................16
REFERENCES...................................................................................................................................17

Research Title: "To review the impact of recruitment, selection and training practises of
Multinational Corporation for achieving a competitive advantage over competitors and to meet
international requirement. A case study on Tesco".
INTRODUCTION
Overview of the study
Operating business at internal national always been a difficult task for the organisations.
However, multinational corporations are often defined as the type of firms who has business
operations across the world. IN today's world there are large multinational corporations which
mainly operating its business globally (Ekwoaba, Ikeije and Ufoma, 2015.). Thus, researcher has
selected to conduct the research for reviewing the impact of HR recruitment, selection and training
in multinational organisation for achieving a competitive advantage over its competitors and to
meet international requirements with the case study of Tesco organisation.
Aim
To assess the impact of recruitment, selection and training practises in multinational
corporations for achieving competitive advantage over rivalries and to meet international
requirements: A case study on Tesco"
Objectives
 To assess the positioning of Tesco in retail sector.
 To determine the impact of HR policies in achieving competitive advantage for Tesco
against its rivalries of retail sector.
 To identify recruitment, selection and training policy of Tesco for meeting international
requirements.
 To recommendation HR recruitment and selection policy to meet international requirements.
Rationale
The reason behind choosing this research project is to eliminate the gap in writing literature
review and to enhance the knowledge regarding recruitment, selection and training practises which
adopted by multinational corporations in order to achieve competitive advantage (Boddy, 2016).
Another reason behind selection of this topic is that thousands of studies have been previously

conducted in order to study the various aspects of globalisation on marketing but this is the topic
which is far away to be exhausted. Thus, this study will help in solving specific problems and in
contributing level of professional development so that academic career will get improved.
PROJECT MANAGEMENT PLAN
This is a process under which a proper structure to process will get assigned for meeting
research aims and objectives effectively and to meet all the important part of the study (Ciccarelli,
2019). Its purpose is to determine the outcomes of the project and factors which required to
complete the project. for the present report such factors are as follows-
Cost: this is the part which clearly define management of the cost in order to complete a
specific project. through this researcher will able to predict the type of coming expenses for a work.
Hence, for this research work estimate cost which require for completing the work is approximately
£5000.
Scope: this project is for reviewing the HR recruitment and selection practises of
multinational organisation (Clark, 2018). scope of this study is to provide efficient research work
upon which existing market scholars and organisations will able to relay.
Time: this is the section under which researcher will set a specific timeline so that each and
every step of project will efficiently get covered. For this study required time will be 15 weeks so
that aims and objectives will easily get reached.
Quality: for managing a successful project, it is necessary that project produces a
deliverable which means that there is always a quality standard in order to conduct efficient
research study (McCusker and Gunaydin, 2015). Through this factor researcher needs to analyse on
three factors that is standard of the quality, assurance of quality and control of quality. for the
present report, scholar will ensure that all the tasks, processes and documentation will get
completed through proper management of quality.
Communication: The purpose of this factor is to meet communication requirements for
specific work of project. In this process, researcher will analyse management of communication
project which require at every step of work (Kerzner, 2019). For the present report 10 HR managers
of Tesco has been selected for email survey.
Risk: this is the section under which identification and management of risk gets analysed. in
this step scholar will determine type of risk events which are likely to affect the project and further,
evaluation will get developed on the probability regarding occurrence of risks. For the present paper
analysed risk is of theft, loss of data, data security, loss of paper work etc.

Resources: it is one of the most critical step under which scholar needs to analyse the type
of resources which required in conducting efficient research study (Silverman, 2016). for the
present report required resources are fuel for vehicles, stationary, mobile, laptop and one assistant.
WORK BREAKDOWN STRUCTURE
Task Name Duration Start Finish Predecessors
Design 1 day Mon 2/18/19 Mon 2/18/19
Development of Project
Initiation Document 4 days Tue 2/19/19 Fri 2/22/19 1
Determining resources of
project 5 days Mon 2/25/19 Fri 3/1/19 1,2
Formulation of goals and
objectives 2 days Mon 3/4/19 Tue 3/5/19 2,3
Setting deadlines 1 day Wed 3/6/19 Wed 3/6/19 3,4
Gathering Team 4 days Thu 3/7/19 Tue 3/12/19 4,5
Develop 1 day Wed 3/13/19 Wed 3/13/19 5,6
Conducting meeting 3 days Thu 3/14/19 Mon 3/18/19 6,7
Scope of project 2 days Tue 3/19/19 Wed 3/20/19 7,8
Collection of data 6 days Thu 3/21/19 Thu 3/28/19 8,9
WBS structuring 6 days Fri 3/29/19 Fri 4/5/19 9,10
Planning of budget 8 days Mon 4/8/19 Wed 4/17/19 10,11
Implement 1 day Thu 4/18/19 Thu 4/18/19 11,12
Assuring quality 6 days Fri 4/19/19 Fri 4/26/19 12,13
Training of team 3 days Mon 4/29/19 Wed 5/1/19 13,14
Evaluate 1 day Thu 5/2/19 Thu 5/2/19 14,15
Change control
integration 6 days Fri 5/3/19 Fri 5/10/19 15,16

Monitoring and control of
project 6 days Mon 5/13/19 Mon 5/20/19 16,17
Checking of quality 5 days Tue 5/21/19 Mon 5/27/19 17,18
Closure 1 day Tue 5/28/19 Tue 5/28/19 18,19
Evaluation of project 6 days Wed 5/29/19 Wed 6/5/19 19,20
Areas of modification 2 days Wed 5/29/19 Thu 5/30/19 20
Gantt chart

RESEARCH METHODOLOGY
Research methodology is the specific and systematic study that starts with defining a
problem, then creating a hypothesis of that problem and then collecting the data obtained from the
hypothesis and analysing it and then get to the results with conclusions and deductions. A good
research must be systematic and detailed type with specific objectives (Berger, 2019). This report
conducted a research on assessing impact of selection, recruitment and training process in
multinational corporations on gaining competitive advantage in international market.
Research type – There are two types of research types which can be qualitative and quantitative.
The Qualitative data are descriptive in nature and includes surveys interviews, and group
discussions that drills the data and analyse them. This data are used to develop hypothesis and used
to evaluate different trends and opinions (Barman and Das, 2018). Under this small size of sample
is selected for better outcomes. The other research type is quantitative in nature which solves the
problem n develop hypothesis bases on numerical data. It helps in evaluate and analyse attitudes,

opinions etc. in numerical form and generally take large sample size.
The research has taken Qualitative data as the base of research and interviews and survey of
20 members of Tesco as to get the detailed information based-on individual perception.
Research approach – The steps based on assumptions with collection of data, their analysis and
interpretation (Research approach, 2019). The approach of research is based on the problem to be
solved or addressed. There are two types of research approach which can be implemented to solve
the problem which are inductive approach and deductive approach and which approach to be used is
based on the purpose of study to be carried out.
Inductive research is based on creating a new theory from the given data. It involves reasoning and
explanation. This theory consider the old research with whole different perspective, points and finds
out the reason for the following problem. Inductive research take qualitative data as their base of
study. The other research approach that is deductive approach deals in creating new hypothesis and
based on momentary issues. This approaches take quantitative data as their base to solve the
problems.
The research has used inductive approach as the employees of Tesco filled the
questionnaires individually on major issues and process of the company and new hypothesis was
formed on that basis to find out the impact of HR processes in the company.
Research philosophy – It deals with development of knowledge, nature and sources of
data. It simply describes the researcher how data needs to be collected, interpreted and used. The
philosophies are pragmatism that deals with both qualitative and quantitative data, positivism which
deals with quantitative data and are highly structured, interpretivism which deals with small
samples and qualitative data and at last realism which deals with subject that really fits the problem
(Mutuku, 2018).
This research has used interpretivism philosophy because the size of sample is small and
includes 20 employees of Tesco.
Data collection – The method that is used to collect data for the study is known as data
collection. It can be collected by two ways either primary which means data which will be obtained
by interviewing people and are not obtained yet, or secondary which means information that is
already obtained by other researchers and which are used by other researchers as a source of
information.
This research has uses both the data primary as well as secondary. It used primary data a
new information created by finding out results from interviewing employee and by conducting
survey whereas secondary data are used too from newspapers, journals and articles.

Data analysis – the process of collecting data, transforming it and then turn it into a model
that can solve the issue with available information (Kerzner, 2018). There are various data
techniques used-in deriving conclusions on the need of the data.
This research uses thematic analysis as the data were divided according to the themes and then the
hypothesis were formed and results were obtained.
Ethical consideration – The values that need to be taken care of while preparing a report.
This includes validity, reliability, honesty, integrity etc.
This report has used validity and reliability as all the data are reliable and valid as taken
from employees working in the organisation with no bis involved.
DATA ANALYSIS AND FINDINGS
It is a process under which systematically application will get developed in statistical or
logical techniques in order to describe and evaluating data which has been gathered for particular
research work. Thus, for the present research email survey on review of recruitment, selection and
training practises of multinational corporation for achieving a competitive advantage over
competitors and to meet international requirements are as follows-
Name of the respondents-
date-
age-
Occupation-
Q1. Are you aware of about the current international recruitment and selection practises?
 Yes
 No
 May be
Q.2 Does your organisation clearly define the position objectives, requirements and candidate
specifications in the recruitment process?
 Yes
 No
Q.3 On what factors, candidates is assessed fir for job in your organisation?
 experienced
 willing to work
 well educated
 above all

Q.4 according to you, how would you rate the HR department's performance in recruitment and
selection on the basis of international requirements?
 Excellent
 Poor
 Adequate
Q.5 Does your entity regularly modify the recruitment policies in accordance with international
requirements?
 Yes
 No
Q.6 which of the following selection procedure and methods followed by your organisation?
 aptitude test
 personal interview
 written test
 practical test
Q.7 Do you want to provide any suggestion regarding recruitment, selection and training practises
of multinational corporation for achieving a competitive advantage?
 If yes -----
 No
Theme 1: current international recruitment and selection practises
Particulars Respondents
Yes 6
No 3
May be 1
Theme 2: position objectives, requirements and candidate specifications in the recruitment
process
Particulars Respondents
Yes 7
No 3

Theme 3: candidates is assessed fir for job in your organisation
Particulars Respondents
Experienced 2
Willing to work 2
Well educated 2
Above all 4
Theme 4: HR department's performance in recruitment and selection on the basis of
international requirements
Particulars Respondents
Excellent 4
Poor 2
Adequate 4
Theme 5: entity regularly modify the recruitment policies in accordance with international
requirements
Particulars Respondents
yes 6
no 4
Theme 6: selection procedure and methods followed by your organisation
Particulars Respondents
Aptitude test 3
Personal interview 3
Written test 2
practical test 2
Theme 1: yes, HR managers are aware about current international recruitment and selection

practises
Above graph stating responds given by 10 HR managers of Tesco in regards with updated
knowledge of current international recruitment and selection practises. It is analysed from the graph
that out of 10, 6 managers have the knowledge regarding such practise. reason being is that Tesco is
the leading multinational organisation and it has its business operations across the world because of
which HR managers have to develop current knowledge of selection practises.
Theme 2: Yes, HR managers provides position objectives, requirements and candidate
specifications in the recruitment process
From the above graph it is interpreted that out of 10 managers 7 says that they provide the

position objectives, requirements and candidate specifications in their recruitment process. It is
because in order to operate effectively at global level, entity must have to clearly provide
requirements to candidates for specific job so that effective candidate will get hire for completing
the work efficiently.
Theme 3: all the requirements are in opinion that candidates is assessed fir for job in your
organisation
from the above graph it is analysed that out of 10 HR managers, majority of them said that
all the mentioned criteria is necessary for the hiring candidate so that he/she will perfectly fit for
suitable job opportunity. However, one of the HR manager said that a person must needs to be well
educated first because of which other two activities will automatically develop in their job
performance.
Theme 4: Both excellent and adequate, HR department's performance in recruitment and
selection on the basis of international requirements

From the above graph it is analysed that out of 10 HR managers, 4 says that they have
excellent recruitment and selection practises in order to hire candidate for specific vacancy of
organisation. however, 4 are in opinion by saying that in this competitive world, different entity
have their different selection process and because of which it requires throughout marketing
research in order to develop effective and efficient recruitment and selection practises. Some has the
opinion regarding poor practises.
Theme 5: yes. entity regularly modify the recruitment policies in accordance with international
requirements
From the above report it is analysed that 6 HR managers said yes that they are regularly
modified the recruitment and selection practises which also in accordance with the international
requirement. It is because Tesco is the leading multinational company and to conduct efficient

business operations' management require effective team through which organisational objectives
gets achieved. However, on of the HR manager has said that they have effective marketing team
which conduct research regularly adopting new recruitment practises which is also at international
level so that competitive advantage will get achieved efficiently.
Theme 6: selection procedure and methods followed by your organisation
From the above graph it is analysed that HR managers adopts all the test that is aptitude,
personal interview, written test and practical test in order to identify the knowledge and willingness
of candidate in order to complete specific project of the organisation.
RECOMMENDATION
From the above research paper it had been analysed that HR mangers of Tesco mainly aware
of the current recruitment and selection policies which needs to adopt for getting effective and
knowledgable candidates for specific work. However, on the basis on data analysis, it is also found
that human resource managers are mainly conducting regular marketing research in order to analyse
current hiring practises of the multinational organisations. However, in order to conduct more
effective selection process in accordance with international requirement, it is recommended that HR
managers must have to take opportunities of digital marketing through which they will able to get
employees from throughout the world. In the current era, best tool for hiring knowledgable
employees is the online recruitment. It is because this is the most innovative method which support
every step of recruitment process which is from sourcing candidates to posting jobs and to conduct
the interview.

Other than this, managers will also able to adopt new and current recruitment policy which
is with the use of effective marketing team. Managers must have created proper analysis of market
where evaluation will be conducted on competitors' selection policy so that by developing such
practises managers will able to attract more and more capable workers in the organisation. It is also
recommended to HR managers that during the process of interview they must have to go through
proper aptitude, written and personal test of the candidate in order to analyse their capability for
managing work in heavy work load situation.
Conclusion
The research summarized about the impact of recruitment, selection and training practises of
multinational corporation for achieving a competitive advantage over competitors and to meet
international requirement which can be advantageous as well as curse for the company as it came up
with wide strategic challenges for the HR managers of the businesses. As per the study, it is derived
that increasing recruitment and selection best practises needs to considered by the Tesco in order to
hire maximum number of the best individuals who are capable of performing specific business
operations of entity. In this research paper scholar has provided aims, objectives in order to develop
a proper path way of reaching research study. In this research work, proper project management has
developed in order to analyse the factors like cost, time and resources which required in performing
efficient research study. Through data analysis and findings proper evaluation has been developed
on recruitment and selection practises of HR managers of Tesco. Thus, it can be concluded that as
the per the requirements of international market and to meet the competitive advantage across the
world, it is essential that HR managers of entity regularly monitor their selection practises and
develop changes in accordance with the requirements.
PERSONAL REFLECTION
In order to analysis the research objectives, my research report directly related to the quality
of both primary and secondary data and the choice of methodology. Therefore, in this work issues
were approached effectively which is through validity of sources. In this project i have first created
research aims and objectives so that proper path will get developed for conducting efficient research
study. Further, I have created project management plan by which through which I will able to
analyse the time, costs and resources which will required in conducting this research study. This
research work helps me in demonstrating my interpersonal and communication skills which is also
at the various stages. In this whole work, my listening skills have proved to be highly valuable in
terms of understanding vital information which has given by my mentor. Conducting this research
report and to do the presentation it also helps in increasing my professional level and my

communication skill also raised through conducting survey with 10 HR managers of multinational
corporation.