This document discusses the concept of marketing essentials and compares the ways in which various organizations apply marketing mix to achieve business objectives. It also provides a basic marketing plan for a company. The subject is Marketing and the document type is Assignment.
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Marketing Essentials 1
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 Part A...............................................................................................................................................3 P3. Compare the ways in which various organisation apply marketing mix to marketing planning process to achieve business objectives.......................................................................3 Part B...............................................................................................................................................6 P4 Basic marketing plan for a company.....................................................................................6 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11 2
INTRODUCTION Marketing is the misunderstood word in business. Marketing is the advertising, publicity and promotion of the product and services. Marketing starts with the designing of product and services, then it produced and last ready for sales and delivery. Marketing focuses on identifying customer needs and demands, then identifying right customer segment. Communicate benefits of a products to the customers and deliver the value to the customer. By this increase of profits and revenue (Christofi and et.al., 2018). Nestle is multinational food and drink processing company in the world. It was founded in the year 1866 by Henri Nestle. Company has a headquarter in Switzerland and now operating in more than 189 countries. Employees currently working in a company is 3,52,000. this report covers comparison of the ways on which various organisations apply the marketing mix to marketing planning process to achieve business objectives. And it also covers basic market plan for Nestle. MAIN BODY Part A P3. Compare the ways in which various organisation apply marketing mix to marketing planning process to achieve business objectives. Marketing mix is the various marketing functions which helps the company in setting guidance fro them. It is a set of tool that is used to peruse its marketing objectives in the target market. Marketing mix discuss the 7ps of the company that includes product, price, promotion, place, people, physical evidence and process. These elements helps the company to achieve its business goals and objectives. These are widely used as a framework to define the strategies of the company (Dioko 2016). The another competitors of Nestle which is taken in this marketing mix is Hershey's brand. Hershey company is the biggest competitor of Nestle as it manufactures chocolates, milkshakes and cakes and drinks that re produced in all over the world. Here is the comparison of marketing mix mentioned below: Elements of marketing mixNestleHershey Product : It is a item that is manufactures or produced by a Nestle is the biggest company ofdrinkswhichproduces Hershey is one of the biggest competitor of Nestle as it also 3
company. It is made according to the needs and wants of the customers. It may be tangible orintangible(Dzyaburaand Yoganarasimhan, 2018). varietyofproductsand servicestothe customers.It produces many products such asbeverages-Companyis biggest coffee brand. Then it producesmilkandmilk productslikeNestlemilk maid,Nestleslimand everyday.Thenitalso produceschocolatesand prepareddishesandcooking aids like Nestle kitkat, Eclairs, polo, Milky bar, Maggie pasta, Maggie sauce and cubes etc. produces chocolates products, drinks and other sweet sauces. Itsvarietyofproductsare available in different size and shapes.Companyoffersits product in conical shape and innovative hand rolled packing thatgivesattractiontothe customers who purchase their products.Thiscontinuous changesinmarketinghelped the company to grow over a years. Its products are Hershey kisses, Brookside, Rolo etc. Price:It is the amount which a customer is willing to pay for the products or services he is purchasing from the company. Itisthesecondelementof marketing mix which creates company values. Nestle prices are dependent on themarket.Companyhas someof the productswhose prices are higher for example Nescafe and Maggie prices re highascomparedtoother brand. Thisisbecausethere productqualityisgood enough. Strength of pricing of company has come from the packagingofaproductor consumptionoftheproduct. Companyofferscompetitive prices. Hershey is the premium brand that is why it charges higher amount of price as compared to other companies. It's prices arealsohigherthanNestle products.Companyusually targetsforeigntouristand urban population of a country. Hershey products are of high standard quality that is why it ischarginghighamountas comparedtoother(Filland Turnbull, 2019). Promotion:Itisthe advertisementsandpublicity Nestlecompanyusesvery uniquepromotionstrategies Companyhasamissionof creatingdeliciouschocolates 4
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oftheproductcompanyis selling to the customers. It can bethroughdirectmarketing, sales promotion or print media etc (Hanzaee, Sadeghian and Jalalian, 2019). thatcanattractmore customers. It launched various advertisementcampaignsin the market. Also, it offers very goodqualityofMaggieand innovativecampaignsof Maggie. Kitkat focus on the tag line 'Take a break' which denotesthatwhilehaving workjusttakeabreakand have kitkat. and that should be enjoyed by everyone.Companydoits promotionthroughTVads, Magazines ads etc. Company milkboosteradstriesto positionitselfasahealthy productforgrowingkids. Company provides recipes like Browniesandbars,Candies andsnacks,Breadsand Muffins etc. Place:Itisthelocationat which products are to be sold. Itcanbeconvenienttothe customers so that they did not finds and difficulty in reaching to the company. Nestle follows FMCG strategy that involves breaking a bulk. Companyfollowsa distributionchannelthatis startingwithmanufacturing> C&Fagent>distributors> retailers>consumer.Onthe otherhand,Nestleregularly introduces trade discounts and various tactics so that channels aremotivated.Themajor challenge for a company is a chocolatethatfaces competitionwithCad-bury chocolates. Hershey is available at many storeslikegrocerystores, wholesaleclubs,hospitals, mallsanddepartmentstores etc. Company has deals with onlinewebsitesandthere products are also available on thosewebsiteslikeAmazon, eBay, Big-basket etc.it has strongdistributionnetwork andisoperatinginmany countries. People:Itisincontextof peoplewhoareindirector indirectcontactwiththe customers.Theyarethe Nestle mangers recruit various candidatesthatbringnew talentsandinnovativeideas. Theyprovidestrainingand Companymanagersevaluate performanceofemployees through performance appraisal programmes.Theytake 5
employees who participate in everybusinessactivity (Mogaji and Yoon, 2019). development of the employees onregularbasis.Various campaignsareorganisedby the company to give training to theemployeesorworkers working there. feedbacks from employees and ask there issues and problems. And then try to improve those problems accordingly. Process:process refers to the flowofactivitiesand procedure, mechanism that is used in the company to deliver products and services. Companyisusingmodern technologiestomanufactures its products and services. The waytheyareusingvending machines to serve products to the customers. This will results inincreaseincompanies profits and revenue. Hersheyisalsousingbetter technologies to process there products. This will helps them in managing their time and less efforts.Alsothisresultsin goodqualityproductsor services. Company can able to increaseitssalesofits products and services. Physicalevidence:Itisthe placeorenvironmentwhere employeesandcustomer meets. It refers to the business environment where all services occurs (Muller, 2019). Nestleiscreatingabetter connectivity by setting up new coffee corners with a logo of Nescafe in vending machines. Hersheymakessurethat customercannotfaceany problems or issues related to theproductorservices provided to him. They create betterenvironmenttothe customersandsetsnew branches in all over the world. Part B P4 Basic marketing plan for a company. Marketing plan refers to the identification and outlines of marketing strategies that are to be used by an organisation so that it can increase it customer base. It helps the company I identifying target market and internal and external analysis of a company when it launches new 6
products or launching existing product into new market. Marketing plan involves smart objective of the company, SWOT analysis, Porter's generic strategy, marketing mix and target market. Smart objective ď‚·The objective is to introduce new energy drink for customers within next month for increasing profits by 20%. SWOT analysis SWOTanalysisisdonebythecompanytoidentifyitsstrength,weaknesses, opportunities and threats (Neuninger, 2017). This is done by the company. Every company has its strength and weakness but the one who works on their weakness then they will retain in the market for longer time period. This is discussed below: ď‚·Strength: Strength of a company is that it is one of the renowned brand in the world which has brand image so if nestle launch some new energy drink it will surely famous because of the brand image in the market. Nestle has big staff as they are operating in different parts of the world so they believe in providing their services to every part of the world at every corner. Due to its high brand equity whatevernew is launched people prefer to have it for once so there are chances that the energy drink could be added to their menu and became a source of more revenue. ď‚·Weakness:The major weakness of a company is that before sometimes there is a controversy related top water and Maggie context. This can reduces its performance and they cannot able to introduce new product. then ď‚·Opportunities: In this modern era there is a use of digital marketing, so if company will use digital marketing process then it may increase its customer base and also its profitability and revenues. ď‚·Threats:Threat for a company is that company has various competitors that can affect its sales and profits. These are Hershey etc. for this company needs to make strong m,marketing strategies so that it can earn competitive advantage in the market. Porter's generic strategy 7
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Porter's generic strategy is a strategy that is that is used to identify target customer for a company. This is done to gain competitive advantage in the market (Pasquier and Villeneuve, 2017). This consist of three types of strategy these are Cost leadership, differentiate strategy and focus strategy. Let these strategies are mentioned below: ď‚·Costleadership:Costleadershipstrategyisthefirst strategyinwhichcompany minimize its cost of operations. By this company can able to increase profits and revenue while charging industry average prices. Also, in this company increase market share by charging lower prices. Cost reduction can be in transportation cost and operation cost etc. it is important for a company to reduce its cost for increasing its profits (Zook and Smith, 2016). ď‚·Differentiate strategy: The second strategy is Differentiation strategy which is used by the company to target customers and earn competitive advantage. This is done to increase its customer base by innovating new product in a existing market. This is done by a company innovate new products or service in company and deliver high quality of products to the customers. Effective sales and marketing system understand the benefits offered by differentiate offerings (Smith and Hanover, 2016.). ď‚·Focus strategy:Focus strategy is the last strategy which is either focus on cost leadership strategy or differentiate strategy. It is used by the company when it there is either cost strategy or differentiate strategy. These can be used accordingly and they helps in gaining competitive advantage. Company use this strategy to concentrate on particular niche markets and understanding of dynamics and unique needs of customers. According to the above strategies, by the introduction of new energy drink company is using Differentiate strategy. In this company is innovating new products or services that is to be launched in the market to gain competitive advantage and this is done so that there company can increase its customer base and its profitability. Marketing mix Marketing mix is the set of marketing tool that helps the company in identifying marketing objectives and target customers and market (Steenkamp, 2017). These helps the company in identifying there goals and objectives. This consist of 4Ps these are Price, product, promotion and place. This is discussed below: 8
ď‚·Price:Price is refers to the amount that is to be paid by the customers for purchase of the product or services company is providing. This will be accurate and not so much high. New energy drink price should be very accurate in previously and cannot be so much high. Because high amount of price cannot be reach by middle class people. If prices are high then there will be quality of product should be provided to customers. ď‚·Product:Product that is launched or introduced by the company is Nestle energy drink for those person who are health secure and avoids junk foods. This will target those people who are health secure. This product will carry no added flavours and just a type of juice which can be taken by any age of people. But mostly it will focus on the age group of 15 to 35 years of age people (Vuignier, 2017). ď‚·Promotion:Promotion of the new product will be through various platforms like print media, online website and TV ads, radio, search engine optimization and social media platform etc. company will introduce it in the existing market first to increase its base and then shift to new market. This will helps them in earning more profit and revenues. ď‚·Place:Company will introduce new energy drink in existing market to test it among the existing customer because it will first test that product that how it will be approved by the customers (Yi, 2017). Then after it has approved and liked by the customers then it will introduced in new market to increase customer base and profitability both. Budget PARTICULARSFirst Year Second YearThird Year Fourth YearFifth Year Opening capital2000012001700 START-UP CAPITAL6000 INVESTMENT1000010000100001000010000 TOTAL1600012000100001000010000 MARKETING OUTLAY: MARKETING70005000360032002800 PUBLICITY70007000520051004800 TOTAL1400012000880083007600 Closing capital20000120017002400 9
Monitoring and controlling Monitoring and controlling is done after the introduction and launching of new product. As monitoring is the process of evaluation and assessing the performance of product or service. It will be one by the company manager (Walliman, 2015). After evaluation of performance, mangers will identify the problems and issues they are facing in introduction of product in the market. After this manager will control the activities which are done on excess. Manger will identify issues and deviation that are to be faced by the company. Then they will take measures to improve those deviations that can help them in achieving their objectives and goals. This will increase t6heir profits and revenue and customer satisfaction also. CONCLUSION In the above report it is concluded that Nestle is the largest food and drink company. As it has large number of customer base and fully satisfied with its products. Marketing department of a company is very effective in performing it activities in business organisation. Company follows marketing mix which has helped them to attract many customers at a time. Its various campaigns attract more customers. Then a marketing plan is made for a company in which it is introducing Nestle energy drink. This help the company in targeting health safety person and increase its profitability. But company should manage its prices and promotion strategy so that more people attract towards their brand and purchases their new products and services. And this will results in profitability of company. 10
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REFERENCES Christofi and et.al., 2018. Customer engagement through choice in cause-related marketing: A potential for global competitiveness.International Marketing Review. Dioko, L.D.A., 2016. Progress and trends in destination branding and marketing–a brief and broad review.International Journal of Culture, Tourism and Hospitality Research. Dzyabura, D. and Yoganarasimhan, H., 2018. Machine learning and marketing. InHandbook of Marketing Analytics. Edward Elgar Publishing. Fill,C.andTurnbull,S.,2019.MarketingCommunications:Touchpoints,Sharingand Disruption. Pearson UK. Hanzaee, K.H., Sadeghian, M. and Jalalian, S., 2019. Which can affect more? Cause marketing or cause-related marketing.Journal of Islamic Marketing. Mogaji, E. and Yoon, H., 2019. Thematic analysis of marketing messages in UK universities’ prospectuses.International Journal of Educational Management. Muller, M., 2019.Essentials of inventory management. HarperCollins Leadership. Neuninger, R., 2017. Qualitative marketing methodology.Routledge Handbook of Hospitality Marketing. Pasquier, M. and Villeneuve, J.P., 2017.Marketing management and communications in the public sector. Routledge. Smith, K. and Hanover, D., 2016.Experiential marketing: Secrets, strategies, and success stories from the World's greatest brands. John Wiley & Sons. Steenkamp, J.B., 2017.Global brand strategy: World-wise marketing in the age of branding. Springer. Vuignier, R., 2017. Place branding & place marketing 1976–2016: A multidisciplinary literature review.International Review on Public and Nonprofit Marketing,14(4), pp.447-473. Walliman, N., 2015.Social research methods: The essentials. Sage. Yi,Z.G.,2017.Marketingservicesandresourcesininformationorganizations.Chandos Publishing. Zook, Z. and Smith, P.R., 2016.Marketing communications: offline and online integration, engagement and analytics. Kogan Page Publishers. 11