This document provides an overview of marketing essentials and strategies for business organizations. It discusses the marketing mix, tactics, and marketing plan for Cadbury. The document also includes study material and solved assignments on Desklib.
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Marketing Essentials
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Table of Contents INTRODUCTION...........................................................................................................................3 TASK1............................................................................................................................................3 Covered in PPT................................................................................................................................3 TASK2............................................................................................................................................3 Marketing Mix for the organisation.......................................................................................3 Tacticsadaptedby thebusinessorganisation in orderto achieve the objectives of the organisation............................................................................................................................6 Marketing plan for the organisation.......................................................................................6 CONCLUSION..............................................................................................................................11 REFERENCES................................................................................................................................1
INTRODUCTION Marketingdefine as theactivities whichassist a business entity in orderto promote their offerings at the competitivemarketsothat they will be able to developawarenessamongtheir targetcustomers. It is associated with theexchange relationshipsamongthe customersaswell as concernedhighlywith satisfying needsof users withthe help ofcontinuous market research. In order to perform a detailanalysisrelatedto differentaspectsofmarketing, Cadbury ischosen as the base organization.Thisorganisationwas formerly known as Cadbury'swhichis a British internationalconfectioneryfullyownedbyMondelezInternational.Headquartersofthe company is located atUxbridge, London, UK.Incurrentreport,different sort ofkey rolesas well asresponsibilitiesrelatedtomarketing function will becoveredin this report. Apart from this, relationship of marketing with different departments are also going to be discussed. In addition to this,marketing mix along with their application tothemarketing plansare discussed in association with attainment of organizational goals. Further more,marketing planfor the companyCadburyare also going to be framed whointroduceanew productwhichincreasetheir salesaswell asmarket base. TASK1 Covered in PPT TASK2 Marketing Mix for the organisation Marketing mixdefineasaframeworkused bylarge number of business organizations so that they can attain their targets in an effective manner. In reference to Cadbury management team of the company use this tool in order to examine different strategies and tactics so that they can improve their sales and profitability. Below mentioned is the comparison between Cadbury and Nestle are going to be discussed as follows in a detail manner: Strategies/ MixCadburyNestle ProductCadburyisawellknownconfectionery company which provides range ofproducts across the whole wide world. Theyofferdairy milk, bournvilleand many other products to The productsoffered byNestle aredividedintofivemain categorieswhichconsistof variousproduct linesincluding
their customers which consist of beverages, biscuits, deserts, ice cream and so on. milkaswellasnutrition products,beverages,infant products,prepareddishes& cooking, chocolatesand many more. PriceThe prices ofofferingsare directlyassociated with the qualityand quantityof the products. Eachcommodityhavedifferentpricing strategywhich are economic whereas some of theproductsconsistofpremiumpricing strategy as they are high quality products. InrelationtoNestlepricing strategyiscompetitive.They also decide to adopt premium pricing strategy for their high quality innovative products so thattheycancapturehuge market share. PlaceCadburyproducts can easily beavailableall overtheworldastheyhavestrong distributionchannel.Thiswillensures availabilityofofferingineachandevery location which help them to attract customers from every place. Nestledirectlyselltheir productswiththehelpof retailersanddifferent supermarket stores.In addition to this, theyfollows intensive marketing strategywith the help ofwhich theyconsist ofmore of retailers with themso that they canensure the availability oftheirofferingsinvarious stores at different places. PromotionCadburyadoptdifferentsortofdigital channelsin order to developawarenessabout theirproductsamongthecustomers.They emphasismoreonconductingemotional advertisingwiththehelpsofwhichlarge number of customers can easily be connected with them. Along with this, I they highly Nestleusuallypromotetheir products with the help of both digital and traditional marketing methods.They advertise their offeringsthrough TVas well as radioadvertisements.In additiontothis,theyuse
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influence the buying behaviour ofcustomerin order tobuy their products.Cadburyadopts locallanguages and regional accentin order tocommunicate theirmessage whichassist themin order to easilyconnectwiththeir target market. traditionalapproachfor personalsellingwhichassist theminordertoestablish effectivecommunication channel with the retailers. PeopleCadburyadoptdifferenttrainingssessionsin ordertoenhancetheskillsoftheirstaff members so that they produce high quality products with the help of lower wastage.They commonlytarget youthas well aschildrenas comparison totheelders. But thepromotion ofthereproductsaresoattractiveand influentialwhichasaresultattractelder people towards them too. Nestlehaving huge workers to whom they provide continuous improvementtrainingand developmentsessionsothey cansolveanysortofissues facedbyworkersinan appropriate manner.In addition tothis,theyhavestrong networkin order to which they can effectively communicate all thefunctionsinasystematic and well defined way. ProcessTheyregularlycheck theirwholeprocedureof production,methodsoftheirproduct packagingalong withdistribution whichassist themin order tomaintain their quality.The procedureofconvertingrawmaterialinto finished goods withinCadbury which they managewith the help ofkeeping records of each and every activity. WithinNestlemanagement teaminstalledsystemswhich theyusedinordertoupdate their inventory.Along with this they ggathrfeedbacks from the usersin order to modify their process. Physical Evidence The physical evidencein context ofCadbury arethe wrappers, pamphlets,logo, brochures of the products offered by them. They attract customers towards them by adopting unique The colourcombination of there productpackagingarehighly attractive and unique which can help customers in order to easily
packaging and attractive features.identifyandattractthem towardstheirofferings.This makestheusersinorderto easily locate theirofferingsof Nestle even in a busy store. Tacticsadaptedbythebusinessorganisationinordertoachievetheobjectivesofthe organisation Tacticsdefine as the strategiesusedby thebusinesscompaniesso that they canattaintheir goals andtargets in a well defined manner. Cadburyadoptsdifferentsort ofmarketing strategy tacticswhich consist ofsegmentation, targeting positioning,variouspromotionalaswell as packaging strategieswhichassistthemin order to achieve their goalsalong with their targets in a systematicway.Afteridentifyingspecificsegmenttheyadoptvariousadvertisingand promotionalmethods as per the requirements and needs.Theyadoptmarketing mixmethod whichassisttheminorder toplandifferent factors like packaging,prices, channels whichcan be used by theminorder tofulfil their needs and demands. Apartfrom this,the strategyused by them arebenchmarking whichassistthemin order to take competitive advantage. This helps them to improve the performance of their team by setting standards for their employees on the basis of the company they have benchmarked. Thiswill aid them in order to perform all their functions in a systematic manner. Marketing plan for the organisation Marketing Plandefineasa documentwhichprovidesdifferent sort ofstrategiesused to attain organizationalgoalsaswell as targets. This plan help an organisation to conduct its investigation related to pricing, promotion, target market for their products. In relation to Cadbury,marketing plan forthe company are as follows: Executive summary:Toraisetheorganisationcustomer base, Cadburydecidesto launch sugar freediet chocolatesin order toattract diabeticand fitness freakcustomers. For this marketingteam of the company develop amarketing planso that they can examine thesituation and develop strategies accordingly in orderto launch their productin an effective manner. Overview of the company:Cadburyis a biggestmultinational confectionerybusiness entity owned and managed byMondelez international.Theyare well known for the products
offered by them such as cookies,chocolates, Creme eggand so on. Cadburyprovidewiderange of productsto their customers and maintain the quality of their products to retain their customers for longer duration.In addition to this,advertising campaignsconductedby Cadbury are so impactful andstrongwhichcanattractshugenumber ofcustomerstowards them. Vision:The visionstatement ofthe company is todevelopbrandlovedbypeople bywith the assistance ofworking together. Mission:Their missionstatementis that they wantsto providehighquality productand service to their customerswhich isbeingpromised by them. Inthis context, company emphasize on continuous improvementin order to ensure thequality. Objectives:Theirmainobjectives is toraisetheir sales byaround10% withinnext 6 monthswhereas increasecustomers base by15%. Situation Analysis : SWOT Analysis : StrengthsWeaknesses Cadburyhave strong brandimageand loyal customerwhich makeiteasyfor themin order tolaunch new productat the competitive marketplace. The promotionstrategiesadopted by them are very strong which establishes positiverelations withtheir end users. Cadburyhavingstrongdistribution channelwhichconsideredasthe biggest strength of the company which helpthemtomaintaintheirglobal presence. Thebiggestweakness faced byCadbury is that they need to conductextensive market researchwhile launchingnew product and services. Thepricesofcommoditiesbecome issues as they have high pricing product duetoitshighqualityproduction process. OpportunitiesThreats Number ofthe people who are fitness freaksandarediabetespatients increases which provide opportunity to Customersare the biggest threat as they caneasily switch todifferentbrandso easilyifthegettinghighquality
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thecompanyinordertoraisetheir market share. Inthepresentsituation,customers preferssugarfreeandhealthy chocolates over sweets.. products in low price. Another threat is thatsugar freeand diet chocolateseasilybeimitatedby differentcompetitors. Strategies: SegmentationSegmentationdefine as anapproach whichassistin categorizingthehuge marketareaintodifferent segments as per the features andcharacteristics ofthemarket.Cadburysegmentsthewholemarketaccordingto demographicsas well aspsychographics factors.In reference to sugar free and diet chocolates, customers are distributed on the basis of their lifestyle where theyprefers premium products. TargetingIt islinkedwith targetingthe wholesegmentsfor their product sugar free and diet chocolates on the basis of the segmentation of the market. In this context, targeted customers are those people who are health conscious and usuallysuffering from diabetes. PositioningPositioningdefine asplacing theofferings atthe marketplace. In this reference,SugarFreeanddietchocolatesarepositionedbyhigher authorities in different retail stores and supermarket. Tactics:Inorder tolaunch new productat the marketplace in asuccessfulmanner, marketing mix define as thetacticsusedby the Cadburymarketing team. Below mentioned is the detailed description of marketing mix: ProductCadburyprovide range of high quality and innovative productsand for this higher authorities ofCadbury is planningin order tolaunchanew product which isSugar freeand dietchocolates. There main aim is to grab the attention of people who are health conscious anddiabetics
products. PriceAs Cadburyadoptvariouspricing strategyand in reference to theirsugar freeand dietchocolatescompany adoptpremium pricing strategy.Reason behind this is that they provide high quality products and services to their customers which requires premium products. PlaceProducts of Cadburycan easily beavailableto each and everystoressuch asretail stores, general storesas well assupermarkets. These Sugar free and dietchocolates available inevery stores. PromotionCadburypromotetheir productsand services with the help oftelevision, digital mediaand various social media. Fortheir new product which is sugar freeand dietchocolates social mediais the method adopted by them to grab attention of customers towards them. PeopleCadbury developemployeescompetenceand train them in order to beat the competition by producing high quality products and services. ProcessCadburyregularlychecktheirproceduresothattheycanensure effectiveness and efficiency of the business. For sugar free and diet chocolates, same procedure is adopted by higher authorities to attract customers towards them. Physical EvidenceTheuniquenessoftheirpackaging,wrappers,logoconsideredas evidence fortheproducts.Inthe context of sugar freeand dietchocolate thesearethephysicalevidencedesignedtoinfluencethebuying behaviours of customers. Actionplan: Action plansdefineasthe documents whichaidthe companyin order to list downdifferentsteps need tobefollowinorder toachievetheirtargets. In reference to Cadbury, higher authority of the company preparesthebudget planassistthemin orderto keep theirexpenses as well asrevenues in control.Along with this,budgetscaneasilybepreparedas well aspresentedthemto thefinance departmentso they can gain funds from them accordingly. Inthis context,marketing budget used by Cadburyare as follows:
Control and monitoring: It isessentialto the business entity to effectively control as well as monitor their functions to attain their targets effectively. Itcan be doneonlyby reviewing,examining as well astracking the performance. In reference to Cadbury, controlling and monitoringare usually done by the management team ofcompany byeffectivelyauditing the reports. This willaidthemin orderto monitor the quality of productwhichwill reduce the overallrisksassociatedto the wastageas well as possibility oftheactivities.
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CONCLUSION Withthe assistance of above stated information, it can be said that marketingisoneof the most effective function on the basis of which overall success and growth of the company is decided. In addition to this, it is essentialforabusinessorganisationinorder toidentifytheir target marketaswell as segmenttheircustomers for the new product launch. By adopting marketing mix strategiesit will aid in identifying differentfactors suchas prices, features of the products etc. Ithasalsobeenconcludedwiththe assistance ofthe above reportit can easily be understood that the roles of marketing department are essential which help them in getting opportunities in an effective manner at the competitive marketplaceAlso with this their interrelationship with other department is also to be considered as decisions of marketing department are influenced by them.Apart from this, marketing plan of the company are included in this report which help in developing innovative strategies and policies for the attainment of organizational goals and objectives in timely manner. In addition to this, I a budget plan is also going to be developed which is for the new product launch of the company which is sugar free and diet chocolates.
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