Roles and Responsibilities of Marketing in Aston Martin
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This report discusses the key roles and responsibilities of marketing in Aston Martin, the interrelationship of marketing with other departments, the difference in the marketing mix between Aston Martin and Audi UK, and a marketing plan for the launch of Aston Martin DBX.
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MARKETING ESSENTIALS
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Table of Contents INTRODUCTION...........................................................................................................................3 P1. Key roles and responsibilities of marketing and its functions.........................................3 P2. The roles and responsibilities of the marketing within organisational context................4 P3. Difference in marketing mix of Aston Martin and Audi UK..........................................5 P4. Marketing Plan.................................................................................................................8 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12 2
INTRODUCTION Marketing is an activity that focuses the money, efforts and initiatives of organization towards the promotion of offerings of enterprises among the public so to convince them to buy the product. Marketing plays a crucial role in increasing the sales and revenue of any enterprises by promoting the brand and giving crucial information regarding the products and services offered by organization within the marketplaces. This supports the business venture in nurturing andmaintainingaloyalconsumerrelationshipbymeetingthecommitmentscreatedto consumers while marketing the offerings among people. This report had been carried out to gain knowledge of marketing and to assigned practices within Aston Martin. The organization is well renowned in the premium sports car industry. The project report is going to access roles and responsibilities of function of marketing and its application within the organization. Further, the marketing mix of organization is distinguished with rival firm. Further, a marketing plan is also formulated for the effective launch of product and branding. P1. Key roles and responsibilities of marketing and its functions Marketing can be referred tothe integration of all those practices and processes that strivetoestablishanimageoforganisationanditsofferingsamongpeoplewithinthe marketplaces. It comprises of activities such to research, merchandise promotion, advertisement, consumer service, after sale and etc. With respect to Aston Martin, the roles and responsibilities of function of marketing are given below:- The marketing campaigns:One of the effective roles of function of marketing is to improve the campaigns of marketing to short or long period of time. According to these campaigns, organisations aim at strengthening its company image and market positioning. Function of marketing’s obtains a control over all the campaigns that are run by the organisation to various types of products of organisation. In this context, Aston Martin had been a firm that is largely relying on this to maintain a favourable image in the minds of consumers so to retain them to a long duration of time in future. Brand promotion:Yet another crucial role of function of marketing is to promote the company’s positive image among the consumers. According to this, firm communicates the beliefs, ideologies and the features of products to consumers. When the attributes communicated to consumers match the actual quality of products and services, this tends to generate their 3
satisfaction level and instil a sense of loyalty and trust among them. Through marketing, Aston Martin promotes a positive image of company in the mind-sets of people. Market research:Consumers are treated to the most supreme factor to an organisation. A crucial role of marketing is to carry out constant market research to identify the needs and preferences of people. With the determination of lifestyle of population, it is much easy to Aston Martin to bring up with products that cater to the expectations of consumers and keep them in- tacked with the enterprise. This supports the enterprises in enhancing its sales and productivity. P2. The roles and responsibilities of the marketing within organisational context Marketing plays significant role within an organisation. The importance of marketing within enterprises can be easily comprehended by gaining knowledge of the interrelationship of this department with other functional departments of enterprises. To enable growth and success of an organisation, it is required that coordination and cooperation is set among various departments. In context of Aston Martin, it is seen that marketing department operates in collaboration with other units to attain the organisational goals and objectives in the desired manner within given course of time. The strategies are devised by marketing department after communicating with the other units of business. This supports in effective execution of activities and processes within the organisational premises and generates the productivity and performance of organisation. In this context, the interrelation of marketing with other departments of Aston Martin is discussed as bellows:- Marketing with HR: The major role of HR department is to select and recruit skilled, competent and knowledgeable persons who possess the potential to most effectively execute the activities of organisation. In this context, the marketing department within Aston Martin communicate the skills and tactics that are required to be present within marketing personnel. In response to this, HR then hires candidates to marketing department so that awareness about offerings of organisation can be effective made, thereby enhancing the sales and productivity. Marketing with R&D:The primary role of R&D is to carry out research about the latest trendsandlifestylesofpeopleandmarketplaces.Inthiscontext,theR&Ddepartment communicate the latest trends and techniques being taken into use by rival firms to create publicity of offerings of enterprises. The marketing department of Aston Martin then undertake similar or good activities to build awareness about the organisation's merchandise portfolio and to create a loyal consumer base within the marketplaces. 4
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Marketing with Finance:It is the finance department that allots funds to marketing department so that it can easily undertake all the promotional and advertisement activities. Marketing performs a number of activities such to firm of campaigns, testing of products, sales promotion, publicity and etc. After procuring the funds from finance, marketing can execute all such activities in the desirable manner with a view to enhance the existing level of sales and productivity. When marketing takes place effective, Aston Martin can achieve its goals and objectives in a timely manner. Marketing with Production:The production department is involved in the merchandise improvement process. Within Aston Martin, this department is responsible to manufacturing of vehicles and its parts and solar systems to aviation industry. This department communicates the features, attributes and special attractions about the new merchandise to marketing department that then undertake strong and effective activities to create awareness among people and convince them to make a buy. With this, the sales of the organisation get inflated and thus the interrelationship of marketing with production proves to be beneficial to the enterprises. P3. Difference in marketing mix of Aston Martin and Audi UK Marketing mix refers to the integrated model of 7 principles of marketing that are required to be taken into account so that consumers can be convinced to buy the similar product. The 7 factors that are included in this are price, product, place, promotion, people, process and physical evidence. The difference in the marketing mix of Aston Martin and Audi UK are as bellows Marketing MixAston MartinAudi UK ProductThe organisation provides variety of products in automobile industry with unique features that gives of heavy levelofsatisfactionofconsumer... Some of the popular products that are introducedbythisorganisationin automobile sector are Aston Martin DBX, Aston Martin Valarie, and etc. Highlyinnovativeproductsofthis The major products that are offered by Audi UK are Q5, A4 and etc. the organisationisofferingluxurious products to its organisation that is also considered to one among best companies that provides sports car allovertheglobe.Themajor motiveofthisorganisationisto deliver technological advance cars 5
organisationdirectlyattract consumers towards the organisation to them gets satisfied with the quality offerings given by the organisation. to consumers that only not to gives good experience to consumers but it also gives them safe driving. PriceThis factor major speaks about prices atthatorganisationisofferingits goods and services to the consumers. IncontextofAstonMartin,the organisation is using premium pricing strategy. The major rational behind choosingthisstrategyisthatthe targetedconsumer’ssegmentof organisation relies only to rich and heavysectionpeoplewholookto purchasetheauthenticluxury vehicles. AudiUKiscertainlyusing premiumpricingstrategytoits major target is to grab attention of heavyprofilepeoplewhocares about their image in society. This people give huge business to Audi UK that leads to enhancement in its productivity. PlacePresentlyAstonMartinis performingitsbusinessin marketplacesallaroundtheworld. The organisation to originated from UnitedKingdomandhadit’s headquarterinEngland. Approximately,in50nations businessactivitiesthushandledby the top management department of the organisation. Audi w to start from Germany and it had an effective market capturing in the United Kingdoms and in the rest of the world that is having 11 production houses in 9 nations. The valuablearticlesandproductsof this nation are directly sold out all over the globe. PromotionAston Martin is a valuable company that does not rely on regular based marketingtool.Theorganisation mainlyusesspecifictaglinesthat Even though, Audi UK is one of luxuriousorganisationin automobile sector but promotional strategies of this organisation still 6
Clearlyreflectheavyvalueof merchandiseofferedbythe organisationandalsoinfluences consumers towards the products. reliesonadvertisementsthrough billboards,TVcommercials, magazines and etc. PeoplePeopletoAstonMartinareits consumers and workers. The major motive of this organisation is to hire wellskilledworkerswhocould quality services to its consumers that remainthemloyaltowardsthe organisation in effective manner. Here, people to Audi UK are its workersandconsumers.The stability of these workers to longer periodoftime,topmanagement department of organisation focuses on satisfying needs of workers to a satisfied and happy worker could give good services to the consumers of organisation. ProcessForAstonMartin,manufacturing processisverytransparenttoit clearlyconveysrolesand responsibilityofeachworkerwith them so that they can easily execute theirbusinessresponsibilityin effectivemanner.Alongwiththis, toolsandtechniquesusedby organisation are quite advanced that makesurethatmanufactured merchandisewouldreflectgood quality. AudiUKisusingtechnological advance processes that only not to improve quality of the merchandise butitalsogivesmemorable experiencetoconsumers.Along withthis,technologicaladvanced processalsoaddsonnew innovative feature in the products of organisationthatenhancestheir company value at marketplaces. Physical evidenceAstonMartinisperformingits business operations in more than 50 nations that reflect that its physical presenceatglobalscaleisgood. Along with this, it is also much easy Physical evidence of Audi UK can be seen in its global presence all over the globe. The organisation is having 11 largest production houses in9nationsthatshowthatits 7
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to consumers to avail their favourite model in convenient manner to they can buy it from nearby location. presence in world is quite v to t. Along with this, it’s also much easy to consumers to buy merchandise from assessable area. It is required to Aston Martin to most effectively use all of the above stated components to improve a most effectively and useful action plan with that organisation could attain desired results. Along with this, it is also crucial to the organisation to do mandatory changes so that chances of success could be enhanced in positive manner. P4. Marketing Plan Marketing plan refers to well defined and structured guidelines of all the plans, process and strategies that would be undertaken by firm to execute the growth and expansion of enterprises. This firm is trying to bring up with a new car modal under the name of “Aston Martin DBX” to enable growth and expansion of enterprises. The new car would be a demonstration of section, style, lavish design and comfort all integrated together into a vehicle created to the satisfaction of consumers. This car would run on a driverless technology that means that it would be an automated car... To easily introduce the new car within the market, the marketing manager ofAston Martin hadplanned to improve a marketing plan in accordance with that all the activities prior to the launch of vehicle would be executed. In this context, the marketing plan created by Aston Martin is described as bellows:- Situation:This factor of the marketing plan is too assigned with determination of business and market environment so to easily introduce the new modal into market. This is required to the internal as well as external factors have a huge impact on the operations and functioning of enterprises. Launch of a new car is a crucial event to Aston Martin to that situational analysis is required to this defines the scope and handling checks of the car. In this context, SWOT analysis had to be adopted by the enterprise so that it can identify the probable opportunities to build on and the probable threats to most effectively deal with. The SWOT analysis performed by Aston Martin in respect to the launch of Aston Martin DBX is as below:- STRENGTHWEAKNESSES 8
Aston Martin with its various range of innovativeanddesignedmodels improveddominantmarketposition that would benefit in their car segment of automated DBX to grab good market positioning. Aston Martin enables the automated chain in their production function and implementing newer technologies in the procedures and products benefits them to maintain heavy rate of innovation in DBX. Oldlegaldisputesactstomajor weaknesses that lead towards restrictive organisational process related to new modal launch DBX. The Aston Martin is a luxury sports automobilecompanythus,inthe processofmanufacturingthereisa requirement of heavy maintenance cost. THREATSOPPORTUNITIES Threatofcompetitionisrelatively heavy to in this traditional cars makes shiftingtheirplantoinvestin automated car sector. There is an enhance in price of labour force and raw material that may create threat to the effective and continuous production of DBX. Interest rates are low in current period of time that allows Aston Martin to take formativeopportunity to gather fund and most effectively outline their heavy endproductionofself-driven automated cars. In recent upcoming years, price ranges of fuel that is expecting to enhance at heavyratethatbegingrowthand developmentopportunitytoAston Martinincreatestrongmarket presence... Objectives:This is regarded to one of the most crucial parts of a marketing plan to this lays out the desired out bring or the desired state that the enterprises intends to achieve in future course of time with the launch of new merchandise in marketplaces. In this context, to the launch of Aston Martin DBX, the marketing manager of Aston Martin had given SMART objectives 9
that would serve to the benchmarks against that the performance of enterprises would be me to urged post the elapse of time laid down in such kind of objectives. Thus, the objectives stated by the particular firm in respect to the launch of new car in marketplaces are given as bellows:- “To enhance the share in global marketplaces by 5% by the end of next 1 year with the use of social media marketing” “To enhance the profits of firm by 7.5% before the end of 1 year by relying on the promotional campaigns” Strategy:This factor of the marketing plan is too assigned with the tactics and the course of action that would be undertaken by enterprises to easily introduce new merchandise within marketplaces. This provides the guidelines according to that an organisation can significantly generate its revenues and profits with the launch of new product among people. In respect to Aston Martin DBX, organisation had created use of STP model to stipulate the target market and position this car among a large number of people. STP This is a model used by marketing managers of a firm to make decisions regarding the customer they need to target to the sale of offerings of organisation. This is practiced by segmentation,targeting and positioning. According to this model, the firm easily practices steps that can assist the organisation in easily placing the new merchandise amidst the target the potential share of audience. This model lays down the potential consumers to the new product and the ways in that they can be convinced to buy the product. In this relation, the marketing manager of Aston Martin had created use of this model as bellows:- Segmentation:This is a process through that classification of market is practiced by evaluating the share of audience to the organisation. In respect toAston Martin DBX, the enterprises had carried out segmentation on the base of demographics by it’s in bring level of people. Demographic segmentation on base of in bring would be practiced because the Aston Martin DBX would be a sports and luxury car that would be more significant in features and brings in an unaffordable prising. TargetingTheparticularshareofaudienceistargetedtoincreasethesalesand performanceof business. In respect toAston MartinDBX, the enterpriseswould target consumer’s relativeness with the rich segment and upper middle section sectors in the society to 10
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these in bringing groups would be capable to afford the new car and to increase the sales of enterprises. Positioning:This would provide the framework to position new merchandise among consumers by making use of a number of tools and techniques of communication. In respect to Aston Martin DBX, this engineering organisation had created use of a number of strategies to convince their consumers by making use of social media, promotion, gift voucher, attractive coons and etc... Action Plan:This comprises of the budget to the production with a view to launch the new product within marketplaces. CONCLUSION The information and the data elaborated in the following report enables to conclude that required of the marketing are a crucial element that is needed to be considered to a good organisational success and to the respective goals and objectives. Marketing through social media bring in trend now because it influence the consumer on the large value. It is also concluded that roles, function and responsibilities of a marketing manager is crucial to arrange resources and identify the potential consumer to the products. 11
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