3.1 Issues in the product, price and place elements of the marketing mix •Product The product of Thomas Cook is the total tourism product of the company which is related with the Egypt and Morocco. The firm is required that to make their products which can included transportation, side scene and accommodation. •Price There are various pricing strategy which can be used by the Thomas Cook for their proposed tourism product. They can provide customized products to its Niche market which can help to increase their market share in an effective manner.
Continue… •Place The cited business unit can provide their proposed Morocco and Egypt tour on their official website. Apart from that there are various agents which can also be used as a distribution channels. •Promotion There are various promotional tools in order to promote firm’s product which is related with the Egypt and Morocco.
3.2- The importance of service sector mix elements to the travel sector Importance of element of service mix for the Thomas Cook Group: Process:In this the company will adopt the systematic way to produce the services there will be step by step procedure to produce the service and serve to its customer. People:This is the another element of the service mix which is also very important because for every enterprise its employees are the key factor of the organisation. Physical evidence:If company is selling the product there will be some physical presence of the product which can be touch and used.
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P3.3 Concept of total tourism product •Total tourism refers to the combine package of the trip. The company is having contract with the agents, broker and companies with other industries. •Like they have contract with hotels, airlines, guidance agents. The company combine all the factors and make the single product. •The company will provide different packages for the one trip to different customers according to their budget.
References Andrawis, R.R., Atiya, A.F. and El-Shishiny, H., 2011. Combination of long term and short term forecasts, with application to tourism demand forecasting. International Journal of Forecasting. 27(3). pp.870-886. Buhalis, D. and Foerste, M., 2015. SoCoMo marketing for travel and tourism: Empowering co-creation of value. Journal of Destination Marketing & Management. 4(3). pp.151-161.