Effectiveness of Marketing Mix for Dove and Sure Brand
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This report examines the effectiveness of the marketing mix for Dove and Sure brand, focusing on the product, price, place, and promotion strategies. It also discusses the knowledge of the STP marketing planning process.
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Marketing Mix / 4 P's
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Contents INTRODUCTION...........................................................................................................................3 LO 1.................................................................................................................................................3 The effectiveness of the marketing mix for Dove and Sure brand.........................................3 LO 2.................................................................................................................................................5 Determining knowledge for STP marketing planning process...............................................5 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................8
INTRODUCTION The marketing mix is a tactic used by an organisation at the time of planning of its marketing plan. The marketing mix consists of 4 P's : Price, place, promotion and product. The model can be used by company to help them decide about how to take a product or service or any kind of offer to the market. It also is helpful in testing the current marketing strategy. For reference this report takes an example of two companies, namely Dove and Sure (Bahadir, Bharadwaj and Srivastava, 2015). Dove is a brand which sells personal care products. The company is owned by Unilever and it originates in UK. The products are sold in more than 150 countries and offers the products of both men and women. Whereas Sure is an brand which is created by Procter & Gamble. The company was founded in 1972 and sells antiperspirants for both men and women. This report will covers the effectiveness of marketing mix for the given companies and also demonstrate knowledge of STP marketing planning process. LO 1 The effectiveness of the marketing mix for Dove and Sure brand. The marketing mixes of Dove and Sure brand are as follows- Product-It is the item which the company meant to sell or has to offer to its target market. Through product the needs and wants of the customer get satisfies. The product can be tangible or non- tangible. Tangible products are the products which can be seen and touch by the customers for example clothes, groceries, home appliances and so on (Fan, Lau and Zhao, 2015). Whereas non- tangibles are the services like mobile recharge, salon service, restaurant services and so forth. Dove-the company provides wide range of deodorants to the market. Dove deodorants position themselves at very much better place by offering variety and quality to the customers. The company has well known products which are dermatologists tested. Pure-the company provides wide ranges of sprays, roll-ons, sticks and antiperspirants in the market. The company also provides clinical protection to its users. The deodorants of sure offers products for all the people such as for sports, for casuals or parties odour and so on. Some of products of Sure also offer respite from underarm stain. Apart from this the company is very 3
creative and innovative regarding the products and keep launching new products in to the market. Price-Price refers to the value of the item which the company offers in the market for sell (Gilaninia, Taleghani and Azizi, 2013). The price of the product depends on the varies factors such as cost of production, targeted audience, ability to the targeted segment to pay, supply- demand of the product into the market place and so on. There are several types of strategies which can be used by the company for setting up the prices. Prices can be used in differentiating and creating an image of the product. Dove-Prices of dove deodorants were premium, however later because of low demand the company has to lower its price. The company uses competitive pricing. But still the prices of its products are slightly higher than its customers due to its brand image and quality provided to the customers. Sure-The prices of sure deodorants are comparatively lower than the prices offered by the dove. Some of the deodorants are very competitive (Gordon, 2012). The prices of the products depend on the type of the products a customer is using. The company also provides discounts and special offers like prize packs or lucky draw which also attracts the customers. Place-Place refers to the point where the product is placed for sell. Into the market, catching attention of customers and making them to purchase is totally depended upon the good distribution or placing strategy. In fact many of the retailers pay premium price for the perfect and right location for their products. Dove- The Company sells its products over 80 countries. As the company’s parent is Unilever,itsusesitsdistributionnetworks.Theproductsarebeingproducedatthe manufacturing place, and then they are transported to warehouse where company’s agents sell to the stock listed retailers (Stead and Hastings, 2018). The Dove deodorants are available at supermarkets, general stores, whole sellers and also at chemists. Sure-Sure is a well established brand when it comes to deodorants. The products sell almost to all the countries. The company also has decided to sell its products online for which it has launched its own websites which is customized for 30 countries. Apart from this the products are available at general stores, supermarkets and at whole sellers. Promotion-Promotion refers to the activities which a company undertakes to educate the targeted segment about the product, its features and its uniqueness. This can include advertising, 4
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public relation, promotional activities, word of mouth, consumer’s event, prizes, awards and so on. Dove-The promotional strategy of Dove is very much different. It has unique marketing campaign. The strategy which it follows is inspirational for women.The brand successfully communicated that people of all colours are beautiful in themselves. The company has also runs a campaign called “self- esteem” which was particularly for women to encourage them on their beauty. The programme reached to 19 million young people in around 115 countries. The company also uses promotional methods such as coupons and other offers. Dove has successfully promotes itself and has created a positive goodwill and emotional touch among its customers. Sure-The Company promotes its products using both traditional and unconventional ways. The brand uses sports athletes for promotion of its deodorants which are suitable for sports persons. Apart from this the brand is also known to sponsor and award Olympians and other sports people. Sure propagates the body confidence and they have tab for it called “confidence academy”. Under its tab you can find various ways to gain and develop confidence, personality development, grooming, make up and etc. LO 2 Determining knowledge for STP marketing planning process. STP stands for Segmentation, targeting and positioning of the products or services. It is a model which is used in creating marketing communications as the helps the marketers to select and prioritise propositions and then create or develop marketing plan for the target customers. The STP for a product does as- Segmentation-Segmentation refers to the breaking down of market on the basis of many factors. Such factors include: demographic factor in which the breakdowns of market is on age, gender, income, education, material status, sixe of family and so on is done on such basis; psychographic in which the segmentation is done on the basis of personality and emotions of the people; geographic in which the segmentation is done on the basis of geographically. Dove-In case of dove deodorants the company focus on women of all age group or colour who uses beauty products (Stead and Hastings, 2018). Apart from this the 5
companyhasalso segmentedthismarketaccordingtothe womenwho havehigh purchasing power and belong to average or upper middle class group. Sure-the company has segmented the market on thebasis of gender and age. The company targets both man and woman who belong to age group between 13- 35. Sure also segmented the market according to the psychological behaviour of the people on the basis of the people who wants to stay fresh and have whiter underarms. Targeting-It refers to select one or more segments which the company thinks good to target and where it can yield profits and can satisfies the customers more. The target market should be large enough to satisfy, it should clearly make difference from other segmented groups, it must yield profits and it must be easy accessible for the company to satisfy the needs and wants to the market. Dove-As in case of Dove deodorant, the company targets the segment of women where the income of the segment is more than an average person. As the company’s charges premium prices for its products, they generally targets for the group which are upper middle classes. Sure-Asin case of sure, the company targets the both men and women who belongs to age group of 13-35. The company also take factors of psychological in the above group. It focus on the people who wants to stay fresh and have whiter underarms. Positioning-Positioning refers to the position of products into the mind of the customers. It generally is placing and launching the product or service into the market place. But along with it, it is also a process in which the company tries to educate its target market about the product and its specification. Dove-As in case of Dove, it has position its product by making promotional activities which are very much different from others. It targets the women and runs a campaigns for them which as its aim to empower their beauty. Sure-As in case of Sure, it has position itself by various promotional activities such as ads, advertisements, public relations and the like. The company also runs many events and programmes which help it in making strong position for its products. CONCLUSION From the report presented above, it has been determined that marketing mix does helps a company in planning of its marketing strategies and plans. For reference, this report has 6
included the marketing mix of two major companies who are dominating in deodorants market and that are Sure and Dove. The report also includes the process and the basis for which both the companies have done their segmentation, targeting and positioning of market. 7
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REFERENCES Books and Journals Bahadir, S. C., Bharadwaj, S. G. and Srivastava, R. K., 2015. Marketing mix and brand sales in globalmarkets:Examiningthecontingentroleofcountry-market characteristics.Journal of International Business Studies.46(5). pp.596-619. Fan, S., Lau, R. Y. and Zhao, J. L., 2015. Demystifying big data analytics for business intelligence through the lens of marketing mix.Big Data Research.2(1). pp.28- 32. Gilaninia, S., Taleghani, M. and Azizi, N., 2013. Marketing mix and consumer behavior.Kuwait Chapter of the Arabian Journal of Business and Management Review.2(12). p.53. Gordon, R., 2012. Re-thinking and re-tooling the social marketing mix.Australasian Marketing Journal (AMJ).20(2). pp.122-126. Helm, R. and Gritsch, S., 2014. Examining the influence of uncertainty on marketing mix strategy elements in emerging business to business export-markets.International Business Review.23(2). pp.418-428. Huang, R. and Sarigöllü, E., 2014. How brand awareness relates to market outcome, brand equity,andthemarketingmix.InFashionBrandingandConsumer Behaviors(pp. 113-132). Springer, New York, NY. Menegaki, A. N., 2012. A social marketing mix for renewable energy in Europe based on consumer stated preference surveys.Renewable Energy.39(1). pp.30-39. Stead, M. and Hastings, G., 2018. Advertising in the social marketing mix: getting the balance right. InSocial Marketing(pp. 29-43). Psychology Press. 8