Marketing Strategy for Tesla: Analysis and Recommendations
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This report analyzes the marketing strategy of Tesla, including a situational analysis, evaluation of the threat of Brexit, competitive advantage analysis, and evaluation of the current marketing strategy. It also provides recommendations for market segmentation, targeting, and positioning.
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MARKETING STRATEGY
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Table of Contents EXECUTIVE SUMMARY............................................................................................................1 INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................2 PART 1............................................................................................................................................2 Situational Analysis...................................................................................................................2 Evaluate threat of Brexit on organisation...................................................................................4 Analyse competitive advantage (USP).......................................................................................5 Evaluation of current marketing strategy....................................................................................6 PART 2...........................................................................................................................................6 Analyse market segmentation targeting and positioning...........................................................6 Recommended objectives and goals for organisation................................................................7 Recommend marketing strategies based on application of marketing mix................................8 CONCLUSION.............................................................................................................................10 REFERENCES..............................................................................................................................10
EXECUTIVE SUMMARY Marketing strategy refers to the long term plan that is used to look forward to achieving the goal of earning higher profits.It also helps the organisation to gain the competitive advantage in the marketplace by properly understand the needs and wants of the customers. This report is based on the automotive company Tesla that is prominent and leading organisation in manufacturing the electric cars in all over the world. This report involves the external and internal factors which helps in analysing the opportunities and threats of the company and after that manager of the company can develops the smart objectives for this they can includes the STP model so that profits can be maximised and customers are attracted towards it. INTRODUCTION Marketing strategy refers to an essential term which reflects to the overall game plan for reaching the people and turning them into a customers of the companies products and services. It is also helpful in gaining the customers relations so that image of the organisation is enhanced. This project is based on the Tesla that is one of the largest American Electric vehicle company since 2003. The company mainly specialize in the manufacturing of electric vehicle, battery energy storage form home to grid scale. The organisation can operates multiple of production and assembly plants in their own factory. In Tesla there are 48,016 employees are working in all over the stores in the world. This report is based on the two parts in which first includes the situational analysis by using the PESTLE analysis and then using the SWOT analysis for showing the impact of the Brexit on the company profits and revenues. It also involves the analysis of competitive advantage for examine the current market strategy. Further in part second it explains the STP model for achieving the goals and objectives to sustain in the market place by retaining and attracting the customers for a longer period of time. Further it used the marketing mix for presenting the best marketing strategies so that profits will be enhanced with increasing the customer base(Patrutiu-Baltes, 2016). 1
MAIN BODY PART 1 Situational Analysis It is basically a process of evaluating the internal and external conditions that will impact the operations and products of the firm. It also helps in identify the new opportunities and challenges for the business and their products and services. In context of Tesla, manager can analyse the situation by using the PESTLE analysis because it helps in examine the extrinsic factors so that challenges and opportunities can be easily identifies and it helps in evaluating the effect on business internally(Perreault, 2018). For Tesla it can be shown below. PESTLE ANALYSIS Political factor-This factor involves the government stability, fiscal policy, tax policies etc. In this aspect policies imposed on trading the business impact the performance of the organisation revenues. In this the government of a counr can mainly emphasised on the electric vehicles so that to safe the environment for the major losses. In this Tesla, can gain the major opportunities in stronger their financial performance through government support and their incentives. Because it directly helps the environment by saving it from the harmful pollution. This helps in gaining high profits and revenues and also attracts the large base of customers.This term helps in gaining the high market share and brand image into the marketplace. But at the same time Brexit was occur within the European countries due to this supply of raw material from other European countries are quite expensive because of this operational cost would be more and this will majorly affect the overall revenues of the companies(Kingsnorth, 2019). Economicalfactor-Itinvolvesthoseaspectswhichshowsthebuyingpowerof customers, market growth, trade level and many other variables that mainly affect the automotive industry. In terms of Tesla, decrease in battery cost and renewable energy cost shows as opportunities for the companies whereas economic un- stability is a major threats that was face by the organisation. In this low cost battery and the renewable energy cost helps the business entity to attracts the large base of customers because it looks more attractive in the eyes of the people of the society. But due to Brexit occur in the country, Tesla can face the issue of low financial performance inEuropean most of 2
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the countries. This will impact the people buying decisions and due to this overall sales may be impacted negatively. Social factor-This aspect shows the trends, taste, preference and the behaviour of the people towards the products and services of the company.In this business enterprises mainly focus on the social trends that will helps in targeting the customers so that they will maximise their benefits in terms of sustainability. In this Tesla can captures the major opportunities related to enhancing the demands of the low carbon lifestyles in the eyes of the customers. And also maximising the preference of the renewable energy. Both these terms helps in maximising the demands of the vehicles of Tesla in the marketplace and this helps in developing their market in the new countries also. Further because4 of Brexitmany people businesses are in loss and this will affect the spending power of them so that Tesla can face the issue of selling their electric vehicle with more gain and benefits(Olson and et. al., 2018). Technological factor-In present terms technological aspects is presenting as an essential that because people are move towards the use of technology is every where and their day to day life.In this Tesla, can gain more opportunities because of high using of technological change, enhancing automation in the vehicles and their business operations and by maximising the use of online mobile system company will gain more profits and revenues for a longer period of time. It is considered as a threat for business firm because of rapid obsolescence of the technologies that was adopted in the production of the products. Due to this operating cost would be affected. Legal factor-It shows the laws and legal rights that was imposed by the government for the benefits of employees, companies benefits so that organisation can gain high market share. In case of Tesla, manager can protect their products by using patent right this helps in gaining the competitive advantage and also adopts the equality pay right where they can fairly treat their employees according to their abilities and capabilities(Kanagal, 2015). Environmental factor-It factors shows the laws relating to saving the environment form the carbon emission this will attracts the large base of customers. In context of Tesla, company can manufactures the electric vehicles that does not harm the environment this helps in longer sustainability of the business ventures. In this organisation electric 3
vehicles and solar panels are suitable for environment and their living being of the society. Evaluate threat of Brexit on organisation In Tesla, manager can examine the threats of the company by using SWOT analysis because it helps in boosting the overall business performance in the international market in the automotive industry and it can be shown below. SWOT ANALYSIS STRENGTHWEAKNESSES The major strength of the Tesla is that itoperatedtheirbusinesswiththe concernedoftheadoptinghigh innovative processes and due to this it will become the strong brand image in the market place(Taoketao and et. al., 2018). Another major strength of the company is the launching of the insurance of program for the vehicles related with liberty mutual insurance company i.e. InsureMyTesla. Themajorissuerelatedwiththe companyismoremanufacturing complications due to this firm will face delays in the new vehicle launching. There is lack of volume production in the company because of Brexit occur in the European countries that will reflects the major weakness of the firm. OPPORTUNITIESTHRETS The major opportunity of the Tesla is that they can expand their sales in the untappedmarketespeciallyinAsian market. This helps in enhancing their businessfinancialresourcesthat providesthestrongstabilityinthe international market. Another major opportunity is to bring productiontechnologyinhousethat The main threat of the Tesla company is the competitors that was present in the global market from both technology i.e.alternativefuelandselfdriving technology(Baltes, 2015). One of the main threat is related with BrexitoccursinEuropeancountries because of this company purchase is quite expensive of raw materials due to 4
means they can make their own battery cellsthishelpsinreducingthe productioncostandenhancingthe profit margin. this high cost can be incurred so that profits earning is also deducted. Because of Brexit Tesla can face the lowfinancialperformanceinthe Europeancountriesduetothisits sustainability may be affected in the European market. Analyse competitive advantage (USP) Tesla Motors is the largest and unique company that not only sales the cars but also selling the new technologies. They always betting the new technologies with other organisation and gain the higher profits from that. This efficiency of the business firm helps in gaining the competitiveadvantageinthebusinessworld.As,organisationcanbuildanetworkof superchargers, battery swap stations and service stations. The main USP i.e. unique selling price of the Tesla Group is their adoption of new technologies in their manufacturing process and their electric vehicles that does not harm the environment of the country this will helps in growing their market in all over the world and it will also shows the high sales trends in market because of their effective use of technologies in manufacturing of the car. This terms helps in beating the competitionandattractingalargebaseofcustomersbytheiruniquefeaturesand advancement(Lee and Johnson, 2019). In this their Tesla model 3 is the most selling model in all over the world due to which company can beat their rivals on international market. Another USP of business venture is artificial intelligence that is place under the vehicles and offered the customers a high level of the Full Self Driving. This will helps in gaining the high profitability of the company. This helps the drivers to maintains their vehicles. This technology is successfully adopted by the Tesla due to this major challenge can be faced by the competitors in global market(Dixon, Martinez and Martin, 2015). This will enhance the sales and profits of firm in the automotive industry. As another competitive advantage of the organisation is their expansion in the Asian market. Tesla covers the 23% of the market in selling the electric cars in the UK that shows the biggest challenge to their competitors in enhancing and maintaining their sales for a longer period of time. Due to this they can also attracts the Asian customers to buy and encourages towards the use of electric vehicles. For gaining the competitive advantage company 5
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can targets those persons whose household income is above $80000. As they adopts the more advanced cylindrical battery cells due to this this battery management system is high. All this terms helps in enhancing their market share and also takes the advantage in gaining high profits within the rival market. Evaluation of current marketing strategy Tesla is the well developed organisational objectives that see the prescient vision by focusing on the highlights of enjoying the comparative benefits against other car companies. Their design is like anatomist capabilities that combined the technical advancements of power train process. Their current market strategy is dependent onaccelerating the environment friendly energy. In this Tesla can adopts the word of mouth promotional strategy because they believe that the use experience can shape the public perception about the brand and their products. Due to this word of mouth is helps in growing the company market in all over the world(West, Ford and Ibrahim, 2015). PART 2 Analyse market segmentation targeting and positioning Tesla is the technology company that is the manufacturer of the cars by using advance application of technology. That offers the affordable electric vehicles to average consumers. In this manager of the Tesla, can follow the STP model to understand the people perception and interest about the car and the brand. In gaining the high profits and longer sustainability it is very essential to segments, target and position the market so that organisation can gain high market share and growth. To understand effectively this model can be shown below(Choi, 2016). STP MODEL It is a wide framework that simplifies and summarizes the process of the market segmentation. In which firm can segments the group of buyers according to their behaviour, taste, perception etc. so that it easy to target them according to the set segments. It reflects as a core concepts that serve the market in a successful way. In context of Tesla, theses three activities are follow underneath(Berkhout, 2015). Segmenting -This term involves dividing the population into the smaller group of people according to their age, social status, psychological features, region etc.in this Tesla did not segment the market as fuel conscious people but they segments the people 6
who make more contribution in building their high status quo in market by buying the Tesla Electric cars. It helps in increasing the long term and innovative image of the company in the car manufacturing industry. They basically called the price insensitive people who spendmore on their passion, interest and social status basis. Firm also segments the market on the basis of behavioural in this according to the degree of loyalty. Where hard core loyal people, soft core loyal people and switchers are included in this hard corner loyal are the more gaining customers. This helps the company to sustain in the market for a longer period of time and also take the effective decisions according to their segmented group that gives high share and growth in international market. This also helpsinmakingsuccessfulcompanyinatechnologydrivencarmanufacturing organisation(Sugandini, and et. al., 2018). Targeting–Thistermdenotesasanmostattractivesegmentsfromtheseveral segmented groups. This helps in providing the most profitable for the organisation. In this manager of Tesla can targets the market on the basis of set segments. In this manager can targets mainly the 40 to 55 age group of people for their Tesla Model 3, Model X. For their sports car they targets the male customers and who mainly focus on showing their status symbol in the society. In this they generally targets the high elite people who are responsible for the social welfare also so that they can quickly attracts towards the environmentalist. Positioning –As Tesla is the most famous company who manufactures the electric vehicles. This electric vehicles are not common due to this they place a distinct position in the marketplace. For this manager can adopts the word of mouth and digital media platform where they can create a high value position for their brand and products in the international market. As they also uses the mano- segments positioning that means they contains the large market share in manufacturing environmental friendly vehicles(Wu and Lin, 2016). Recommended objectives and goals for organisation Setting the objectives is very essential to get the higher success and growth in the marketplace. If these are set to be smart than it helps the business firm to attracts the large base of people in a short period of time. For Tesla this report is recommended some goals and objectives so that they can maximise their high market share and profits margin within a set 7
period of time. This term also helps the firm to sustain for a longer time frame in the industry with high brand position and value in the eyes of customers. The main objectives of Tesla in which they work is providing the environmental friendly vehicles that does not harm the environment and this also shows the CSR policies of the company regarding environmentalist. For Tesla, SMART objectives can be shown below(Malachovskýª and Kiráľováᵇ, 2015). SPECIFIC– In this manger of Tesla can enhance their customer base, sales volume and the profitability by creating the awareness in the market towards their electric vehicles so that they can earn higher profits and revenues with a period of one year. MEASURABLE– In this Tesla can measure the objectives by reflecting that they can maximise their customer base by 30% , profits by 20% and sales by 25% with in the period of one year. It can be examined by comparing the previous year sales and profits. ACHIEVABLE-This target is achieving by training the employees on timely basis so that they can solve the issues of customers and make the new customers for the organisation. In this Tesla can focus on their available resources so that they can be utilised best for attaining the overall success. The target related to enhancing the sales volume and growth of the company can be achieved by the Tesla within a 1 year(Åberg, Fälting, and Forssell, 2016). REALISTIC– For Tesla it is very essential to work on the objectives so that they get the realistic outcomes on the set period. For this they can provide proper training to their employees so that they can create more awareness in the market about the company products so that sales and profits would be maximised. TIME FRAME– The above set objectives can be attained by the time period of the one year after proper planning and execution. Within this time period manager of the organisation assure that goals related to creating awareness, enhancing sales volume and profits is to be reached. Recommend marketing strategies based on application of marketing mix Marketing mix refers to a strategic tool that reflects the set of actions or tactics which is used by the company for promoting and advertising their brand and product into the marketplace. It involves the 7 elements such as product, price, place, promotion, people, physical evidence and process. In context of Tesla this aspects can be used for suggesting the market strategy so 8
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that they can maximise their profit margin and sales and also sustain for a longer time in the international market with their good market position(Zamani, Abas and Amin, 2016). Product –Tesla is known for the sustainable products that specially sales the electric cars. They have several mind blowing electric cars that helps in changing the way of thinking of people towards the environmental friendly cars. Mainly Tesla has three models i.e. Model S, Model X, Model 3 that have great engines and speed is 0 to 60 mph in around 3 seconds. They also made smartphone charger, surfboards, tiny die casts, hoodie caps and shirts since 2018. this brand is very helpful in surprising the people with their unique product strategy. As they offer the tiny replica cars for the children which they drive without even knowing driving. Price –This is an essential strategy where Tesla always provide a shock to their customers with their pricing strategy. In enhancing their sales and profits in all over the world they can offers their products with thepremium pricing strategy because they mainly focus on the advanced technology due to this there cars look attractive and environmental friendly. Even on the high price they can attracts the large base of customers. This prici9ng strategy also helps in enhancing their brand value due to this their sales and market share also huge and it will survive in the market with more digital innovations in their cars(Berman and Thelen, 2018). Place –This shows the outlets where the products and services are to be conveniently delivered to the customers. In context of Tesla. Using this element of marketing mix it is to be recommended that the firm can use the offline and online place to delivers their products. Using online mode helps in removing the third party where customers can get the proper knowledge regarding the vehicle where customer orders and company delivers it to the consumers. As image of company is very high due to this they can offers their test drive with the deposit of $ 5000. this will attracts the customers towards the usage of cars and its design. Promotion –For promoting their electric vehicles this reprot recommended the digital technology and artificial intelligence for creating awareness in the marketplace. In this people can share their issues and problems and company can solve it by providing the unique solutions. This helps in gain9ing the high profits and sales by Tesla. 9
People –Using this elements it is to be recommended that Tesla can provide proper training to their employees so that they can attend their customers effectively that gives the efficient results to the company(Nurcholis, 2018). Process –In manufacturing the cars Tesla can adopts the advanced technology and also use the digitalisation in maintaining the customer relationship management so that large number of people get attracted towards the company. Physical evidence –Tesla designer electric vehicles and their stores are the major physical evidence that create a great impact on the people of the society and also encourage them to wards their unique features. This helps in gaining the high profits and revenues(Yang, amd et. al., 2017). CONCLUSION From the above explained report it is to be concluded that marketing strategy is an significant term for gaining the high profits and growth within the market place for attracting the people towards the organisation products so that they can become a loyal customers for a business entity to a longer period of time. This inculcates the various terms like analysis of the situation so that making effective strategy helps in sustainability of business firm. For this PESTLE analysis is very effective because it gives almost all the extrinsic information that will impact the business overall operations and for examine the internal strength firm will adopts the use of SWOT analysis so that threats can be easily identified.By using above factors current marketing strategy is easily identified. Further it involves the use of STP for selecting the customers of the products and for creating awareness so that people are retaining with the firm's products and services. At last using elements of marketing mix Tesla marketing strategies can be recommended so that they ca n gain higher revenues in their future terms. 10
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