Mindy Hair SMS - System Analysis and Modelling Report

Running head: MINDY HAIR SMS
Mindy Hair SMS
Name of the Student:
Name of the University:
Author Note

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MINDY HAIR SMS
Executive Summary:
The report provides the details of the SMS service for the Mindy Hair company. The scope of the
current system and details about the proposed system have been provided in the report. The
importance of automated systems has been discussed in this report.

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MINDY HAIR SMS
Table of Contents
Introduction......................................................................................................................................3
Organization Background................................................................................................................3
Scope of the Current System...........................................................................................................3
Documentation.................................................................................................................................4
Data Flow Diagram......................................................................................................................4
ER Diagram.................................................................................................................................5
Data Dictionary............................................................................................................................5
Process Description.....................................................................................................................6
Conclusion.......................................................................................................................................7
Bibliography....................................................................................................................................9
Appendices....................................................................................................................................10
Level 0 DFD..............................................................................................................................10
Level 1 DFD..............................................................................................................................11
DFD Components......................................................................................................................11
ER Diagram...............................................................................................................................12

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MINDY HAIR SMS
Introduction
The report deals with the implementation of an SSM service for the Mindy Hair. System
analysis and modelling is an important part for any type of business. The Mindy Hair owner
Jordan Meyer is looking to improve the system and automate the process for the organization.
The report is used for the description of the details of the systems present in the Mindy Hair
organization. The report is also described with the use of illustration so that reader can easily the
imagine the system.
The report briefly describes the background of the organization and also provides he
scope for the current system. The documentation procedures are used for describing thee
procedures in the organization. The descriptions have also been aided with some additional
illustrations such as the Entity Relationship diagrams and the Data Flow Diagrams.
Organization Background
From the provided case study, it is known that the owner of the Mindy Hair is Jordan
Meyer and the business have been acquired by Jordan from his father. The business is about a
small salon and the business have expanded from time and now the business located across three
other locations in the country. The business has been doing very well however there are further
scope for improvement in business which can take place by reducing the cost of the business and
increasing the efficiency of the service provided to the customers. In addition to this,
organization is also looking to cope up with the advancements in technology. The main focus of
the organization is on implementation of SMS service for the customers which would update
them about the services that they have opted for. In addition to this, an automated process and
online service have also been planned by the company for their customers. The company is also
looking to implement a loyalty service and looking to incorporate themselves with the social
networks.
Scope of the Current System
The current system consists of three branches that operates from Melbourne, Gen Iris and
Cranbourne Salon. The system allows the customers to call up the employees of the branch and
fix an appointment for their desired services. The employees than serves the customers according