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Importance of On-Going Learning and Professional

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Added on  2020-10-22

Importance of On-Going Learning and Professional

   Added on 2020-10-22

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PROFESSIONALIDENTITY ANDPRACTICES
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Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Key benefits of on-going professional development for different stakeholders ..............3P2 Investigate professional employer expectations of skills and competencies....................4TASK 2............................................................................................................................................5P3 Assess own abilities, skills, and competences for a specific job role...............................5P4 Learning theories and approaches for personal and professional development processes7TASK 3............................................................................................................................................7P5 Construct a development plan to enhance chosen skills and competencies......................7TASK 4..........................................................................................................................................10P6 Undertake a job interview for a suitable service industry role........................................10P7 Review key strengths and weaknesses of an applied interview process.........................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
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INTRODUCTIONProfessionals in business refers to the people who are perfect or specialist in their fieldand who brings better results to the business firms. These individuals continuously works frodeveloping their skills and competencies in order to execute their assigned work properlywithout any errors. Personal and professional development programs are essential for individualsso that they can sustain at the workplace or an organisation. This is beneficial for both employeesand employers in raising the productivity of the organisation. Taken firm in this assessment isBritish Airways which is the flag carrier airline of the United Kingdom having headquarter atHarmondsworth. This report assessment will cover the role of ongoing professionaldevelopment along with its benefit to both employees and employer. Further this report will alsoassess own skills, competences and the different learning and development approaches. Thisreport will also cover professional development plan and range of transferable skills for a jobapplication.TASK 1P1 Key benefits of on-going professional development for different stakeholders On-going professional development refers to the process of continuous professionaldevelopment in which individuals learn new things throughout their career for getting moregrowth. Through this, the learners become more professional and competent in their working forbringing better results to the organisation (Avalos, 2011). On-going professional development inBritish Airways is the commitment of company for improving the professionalism among theemployees. Through this, the management can ensures that the individuals has the skills andknowledge which is essential for meeting the future challenges in career. This process isbeneficial for both employees and employer at British Airways as discussed below:Benefit for employerThrough the on-going professional development, the employees of British Airways areequipped with the required skills through which they can work in proper manner for achievingthe desired organisational goals. This will support the firm in gaining in desired success atmarketplace. Also due to the improved working, company can retain their employees foraccomplishing the long term objectives or vision of the company. Also through the Professionaldevelopment, employees can improve their degree, training and confidence for performing the
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job in professional manner which will simultaneously improve the profitability, productivity,flexibility, quality, commitment of the company (Cooke, 2012). Also this Continuousprofessional development for employees will benefit the British Airways in providing highstandard service to the customers, increase the collective knowledge of the team, boostemployees’ jobs satisfaction etc. Benefit for employeesBritish Airways is providing various benefits to the employees through the professionaldevelopment. British Airways is providing training and development opportunities to theiremployees through the collaboration with Global Learning Academy (GLA) which bringstogether all areas of training within British Airways into one centre of excellence. Through thesedevelopment and training sessions, the employees of British Airways can gain more or newexperience as well as learn new skills which can assist them in handling the future challenges oftheir growth and career (Eteläpelto and et. al., 2014). The company is also helping the employeesin demonstrating their ambitions and ability for moving forward in their career by eliminatingthe mistakes. Through the professional development, employees are engaging in the businessactivities for becoming more talented, skilled and qualified in their working.P2 Investigate professional employer expectations of skills and competenciesBritish Airways is having some standards for hiring the employees. According to theethics of airline industry, employees needs be professional, be punctual, responsible, positive aswell as should possess the soft and hard skills, transferable skills etc. (Hadar and Brody, 2013).The company also has some requirements for the candidates of cabin crew position which arediscussed below:Height of the candidates must be between 5’2” and 6’1” along with the weight inproportion to height,Diploma/Graduate in High School,Fluent in spoken and written English,Having experience of handling the customer i.e. customer service,Valid passport having expiry date of minimum or more than 1 year while applying,Must have clear criminal record,Be able to obtain and keep an airside pass,Ability to swim 50m, flexibility as well as problem solving,
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