Case Study on Sundar Pichai: Skills, Behavior, and Impact

This case study explores the skills, behavior, and impact of Sundar Pichai, CEO of Google. It discusses personal effectiveness, leadership principles, and self-assessment development. Discover how Pichai's skills and attributes have made him a successful leader in the corporate industry.

Case Study on sundar
pichai

Table of Contents
PART A...........................................................................................................................................3
INTRODUCTION.......................................................................................................................3
PART B............................................................................................................................................3
Skills and behaviour of Sundar Pichai........................................................................................3
Impact of different skills and attributes and various theories ....................................................4
PART C............................................................................................................................................7
Self assessed development..........................................................................................................7
Self assessments and psychometric tools ...................................................................................8
Principles of leadership...............................................................................................................8
Life long learning ability.............................................................................................................9
CONCLUSION..............................................................................................................................10
REFRENCES.................................................................................................................................12

PART A
INTRODUCTION
Personal effectiveness means try something different for everyone which is actually
based on career, personal life and goals. It means by using all the resources that can be used at
your own strength, weakness, strength, skills to enable the person to become a master of life and
achieve work and life goals. In the workplace, there are many ways to improve the personal
skills which are helpful for the individual to start the work in many ways. Mainly there are three
main way to improve personal effectiveness which are work on the strength, know when to give
a break and try to make a continuous learning and development (Abi-Jaoude and etal., 2017) .
All these things can easily increase the productivity, improved the level of happiness, stronger
work relationship and reduce the level stress. In this report a brief case study is discussed on
Sundar Pichai, chief executive officer (CEO) at google. He maintain his skills and abilities which
make him a successful leader in the corporate industry. He is very polite and soft-spoken, he live
a drama free life. All his ability make him a successful corporative leader in across the world.
This report consists mainly two parts, first describe the detailed case study on the respected
entrepreneur and outlined his skills and behaviour. In the second part, application based on
personal effectiveness to the own development in order to make successful competitive job
market. Different type of strategies are used to overcome the development gap and to improve
the understanding of lifelong learnings.
PART B
Skills and behaviour of Sundar Pichai
Sundar pichai is the chief executive officer of the world's largest search engine and he
attained the popularity with his amazing demeanour, simplicity and dedication towards his work
and work culture. He is most young entrepreneur and his polite nature and a great ability to stay
away from office politics and drama and these skills helped him to work more and focus on his
career growth and build a personality which influence other person also (Afflerbach, 2017). The
successful CEO of google is a shy kid, and a bright student who complete his studies from Indian
institute of technologies, Kharagpur. He share some wonderful ideas and innovation strategies
which make him a successful person in the corporative industry. He has some major leadership
skills and qualities which are humanity, avoid making enemies, develop the successful team, care

about your team and work hard to grow in the life. All these skills are must be develop by every
individual in order to be a good leader.
In the world of new and upgraded technologies, it is important to update yourself to cut
the increasing competition. To deliver a new solution he always try to think out of the box, he
said to all the other employees that to solve big problems you have to think on more broad
concepts and try to be more ambitious to tackle the problems and their solutions. Pichai always
try to explain that leaders should not to be focus on their own growth or success but they also
have to pay attention for their employee's success (Annunziata, Mariani and Vecchio, 2019). A
successful entrepreneur is the one who think lot about their employee and less about yourself,
their main focus is on keep good people at work who have the abilities to solve all the hurdles
and barriers which comes in the path of achieving objective. These are some techniques which
are used by Sundar Pichai, in his own path. Furthermore, it is said that there is no worried or
ashamed, to have the insecurities that an entrepreneur, and this issue or hurdle can be resolved
while working with talented people and try to find out the new opportunities to learn and grow in
individual career path.
There are various qualities of google's CEO Sundar Pichai, which are having in Pichai
and make him a successful leader:
 Humanity: This means to develop the humanity, compassion, understanding and
willingness to make their peoples at their best productivity before having profits. When
google fail to live up their ideal, CEO of the company decided to make some new rules
and strategies which are helpful for the growth of company.
 Fearless: Mr. Pichai seems most of the time very clam and handling their responsibilities
with so ease. He always face all the problems fearlessly and always confident about his
own decision in the company.
 Visionary: The vision of the CEO is so high, as Mr. pichai transfer google into the
company which actually he wants to be in the future (Baltgailis, 2019). He is one of them
who wants to change the world and try to develop the things and techniques which are
useful for the industry and their customers.
Impact of different skills and attributes and various theories
These skills are very helpful to attract the personal attributes which affect each others in
the organisation. There are various benefits and impact which are used by the CEO of google and

further he added more attributes and their impact will help him to grow in the industry. As
personal effectiveness will reduce the conflict which occur in the organisation, this will create
the ability to solve the problem with the ease, increase the interpersonal skills, increase the
effectiveness and it increase the ability to listen carefully. There are various theory which are
used by Mr. Pichai, who use different theories in order to complete the need of leaders.
 Trait theory: trait theory state that a leader must have varieties of traits or
characteristics which are helpful for the company and their employees. This theory help
the leaders to use different identity and qualities that are helpful for leading other people
in the organisation.
 Behavioural theory: This is the theory which state that a leader must know his or her
behaviour. The way a leader behave with their peer employees or subordinates is
responsible for their own success or failure gesture in the organisation. There are mainly
three type of leaders who lead a company in their own best way (Blankenship, 2016).
They are autocratic leader, they are the one who take all the decision without consulting
the team members. They only want is to get the success in the organisation. This is the
most fast decision making style. Another one is democratic style, here a leader put all
efforts to make a consultation from the team. This style is important in an organisation
but at same time, it can be difficult for the leaders to handle various ideas which are
comes from their subordinates. Third aspect is laissez-faire leaders; here the employees
can take their own decision. They does not need to make a close supervision but this
leadership style can be fail. Mr. Pichai use the behavioural theory to manage their team
and use efefctively their leadership style.
 Power and influence theory: There are various methods and theory which are used by the
leader to change their power (Cunningham, Ollendorf and Travers, 2017). Most of leader
try to develop the management style which is helpful for the company and their leader.
Sundar pichai become the CEO of google in 2015, and after that he rise the company and
his name too. He has huge development in the project of google drive, following there are
various ways which are used by him to develop the google and its application. He adopt different
strategies which are;
Focus on other success than your own: he always say that try to develop your team
members as it will increase your image also. If the leader assist the team members in their best

way then, this will help the company setting up the collaborative culture and use proper
strategies throughout google.
Boringness is the key of effective leaders: He said that boring and lazy men is best for
the company, as they try to find the best suitable option which are more effective and less
difficult. According to him boringness bring the emotional mature feeling, and more
conscientious, agreeable and emotionally stable (Sullivan, 2017). According to Mr. Pichai, most
of the leaders tend to be extroverted, hard-working and sociable. Furthermore a leader must be
consistent and predictable in the nature.
Be humble with employees and keep learning: he always try to make the strong
humble approach and he never stop learning even after reaching chief executive officer's post
(Fayolle, 2018). So he said that to become a successful leader it is important to listen your team
and try to be humble and soft with them.
Attract and recruit the talent personality: To make a strong position in the market, Mr.
pichai, know that google must continue to attract and retain their best employee. This is the
important leadership style which is adopted by the CEO of google. So he always try to employee
the best people who are creative and smart. Furthermore he always try to appoint more and more
youth to achieve the desired goals of Google.
After having so many strength of sunadr pichai, there are some weakness which become
the reason to decline the position in the market for world's best leader. These are he is very hard-
working which become the issue for him. As most of new leaders are talented and smart workers
so this will reduce the chance for their own position. His discipling nature, which create the
burden on their employees as it create the pressure on them to get the success. Another important
issue which has been occurring is his audience threat. It is the reason that why he is not much
accepting social media and manage their profile and communicate with others (Gochhayat, Giri
and Suar, 2017). He is innovative and talented but at the same time he is an introvert person, and
how to communicate with others is the biggest problem for him. He first think for their
employers and then think for himself which is good for others but not for him. All these things
needed to be manage by him at his personal level. With the help of personal effectiveness, any
person can try to think about their own skills and weakness which are actually required to be
overcome by individual in order to achieve the personal growth and success.

CEO of google, sundar pichai, make up for great success as the leader of the company,
but the time is the most important tool which create the role for the long run. If the past
performance is the indicator then it can be said that google is in good hand and he will perform
well in the upcoming month and years. As he will make the high rate of profit from the recent
time and make google at one of the top management company.
PART C
Self assessed development
Personal development is the lifelong process which help an individual to develop there
own skills and qualities. To developing the self assessed plan will be helpful for the individual
for making the right path in order to achieve the success. In order to developed my own
development to become more successful in competitive job markets. Which actually help the
lifelong learning and development of an individual (Greer, 2016). There are various skills which
increase my personal effective development programmes. In order to complete my self
assessment development criteria I found that I have good communication skills which help
myself to communicate with others and influence them to complete the desired need and
objective of the company. To make the strong profile and become a good and successful leader
there are two skills which I have to up garde. These skills are time management and fearless
skills.
Time management will be helpful to determine my strength and weakness as I can not
easily manage my time in order to make a collaboration while maintaining the balance in
between professional and personal life. Time management will helpful to manage my work
culture and manage the work in the given time period. Time management is one of the important
skill which I think needed to be developed so that I can manage the time and complete the
assigned task in given time period. As if I complete the task on given time then my subordinates
will do the same task.
Another skill which I think needed to be developed in my strength is my fearful nature.
As be in the part of business, risk taking is an important skills but I have some issues with that. I
can not take high risk in order to complete my task or for the growth of business. To be a good
leader or entrepreneur it is important to manage the risk free factor in my skills so that it will
help mine growth and development (Hou and et.al., 2020).

Self assessments and psychometric tools
While having the self assessment tools I consider that it is very important for the
individual to work in the corporate culture. For this self-reflection and psychometrics tools are
the important one. This is also known as aptitude test, which include a common interview and
various subjective assessment. It is an umbrella term which is used for checking the ability and
personality of an individual. The main aim to use an psychometric tool is for objective, accuracy
and speed of an individual (Lippincott, 2018). There are various types of test which include,
numerical reasoning, verbal reasoning and critical reasoning.
Principles of leadership
Using an appropriate leadership style is very important and effective so that it can help
myself to understand the development of my future skills. There are various principles which are
used by myself to attain the growth and become a successful leader it is important to follow the
respective principles. There are main seven principles which are used by the individuals, they are
described below:
Accepting responsibilities: When responsibility is given, you need to accept it and
accountable for the same. individual needed to be accept it so as to make ourself responsible for
the failure and success so as to develop a sense of self respect and this may even lead to develop
leadership skill which is beneficial in future if one is willing to acquire a managerial position
(Muennig and Bounthavong, 2016). I will try to use this principle in context to accept my
responsibilities so that I can left a mark for the other employees.
Define success: Success can be defined by what one is trying to achieve from long time
and finally achieved. It can include anything achieving highest position, awarded for something,
earned a lot, increase revenue etc. For using a success principle it is important for me to achieve
the desired targets and retain employees in an organisation.
Develop a system you trust: A system is been developed in the organisation that
employee can trust so that everything between them must be transparent and it maintains trust
and credibility in the organisation. I will try to make a trust and develop that trust in between
employees and top management.
Embed routines & rituals: A routine and ritual is established in the organisation so that
decorum is maintained and employee work as per the routine and follow the rituals of the
organisation so as to develop their skills for future positions and maintain consistency. For using

this principles I try to develop a fixed ritual or culture in my company so that employees feel safe
and trusted for their work and projects.
See meeting and interaction: For gaining more knowledge and learning something new
we need to interact with lots of people and attend management meetings so that you can learn
what is going on in this the organisation and how the experts or managers deals with every
situation and solve it (Nikou and Economides, 2016). Having more interaction will be helpful for
me to make an interaction with employees so that I can easily communicate with them and solve
their issues.
Stay on track under pressure: If there is any sort of pressure could be
personal,professional, work load etc. you need to stay on the track instead of diverting from that
so that there is no compromise take place between the working in organisation. For become a
successful leader it is important for me that my team members will not work in under pressure
area.
This is very important for having development in the personal skills as if the development
gap is not fulfil by an individual then it would be difficult for person to make a personal
effectiveness feature. As not filling the development gap will create negative impact on the
growth of company (Stockard and et.al., 2018). To fill the development gap I choose the various
programmes which provide a deep support for the growth and development of mine future. I use
various key performance to analysis my development growth rate. Another tool which is use in
filling the development gap is 360-degree reviews which help in managing my feedback and
know about the personal effectiveness programmes. In last I can use different observations on
the my projects and other missing pieces of my work in the past. By which I can fill the
development gap and develop my skills and ability to enhance my future. For each development
skills and strategies, the important thing which is needed is time management and thoughtful
consideration to improve my skills.
Life long learning ability
Life long learning develop personality and motivates to learn new things, it enhances our
understanding about world around us and provide us more opportunities to improve their life
style. Lifelong learning is a aspect of learning which refers to develop and maintain optimistic
attitude towards learning new things (Young, 2017). It improves our personal as well
professional skills. From my point of view life long learning have long tern effect on our life.

Lifelong learning increase our functionality to perform a task regularly for a long period of time
in constantly changing world. Having passion and interest other then work is increase skills and
help in overall development.
There is a range of lifelong learnings such as formal learning which take place in
schedule manner like in college courses, self- directed learning motivates us to learn a work by
own, it includes taking online classes. Professional learning enhance skills regarding job task
which facilitate us to take effective decisions in critical situations, when we learn something
from out of our working place according to our interest. Lifelong learning is far better than short
term learning because these learnings are helpful to make our life better (Voronina, Kungurova
and Slizkova, 2018). We should open minded to recognise all possible opportunities raises
around us and grab them to be successful. Increase interest factor so we can learn something new
from them. Internet, books, online classes and various videos can be use to increase knowledge.
Lifelong learning helps us to gain knowledge and enhancing new skills in our life, it help us to
stay employed, boost our morale to perform task efficiently.
Personal development helps us to enhance both personally and professionally by
increasing new skills, qualities and abilities. If we will improve our personal skills than we will
able to maximise our potential to perform a task effectively as well as efficiently. It is important
to complete these development work to achieve personal as well as goals of career, helpful to
enhance strength and talents and help to feel satisfied. We can develop our skills by taking
proper education and training regarding that. Communication, problem solving skills, self
confidence and adaptability are some qualities which makes us more focus and increase our
potential to complete work in well defined manner. We can develop these skills by by
overcoming our fear, by learning more new things, ask feedback and improve if there are some
problems arise. Create network to communicate other people.
CONCLUSION
From the above report it is concluded that personal effectiveness is a significant way to
remove the hurdles which are comes in the path of achieving the success for future. It is the way
to use time and make resources at their best way and improve your own condition in order to
achieve the best ability to complete the work. In this report it is concluded that a great leader has
been also needed to make the personal effectiveness tool so that they can easily achieve the
desired targets. All the great leaders follow various type of leadership theories and models which

are useful for the company to achieve profits. Personal effectiveness management help the
individual to find out the time management profile and understand the principles of time
management, plan and organise your own work, implement the time effective work plans and
maintain the proper files and records. Personal effectiveness create the confidence in the
individual's concept to stay always positive and think about the issues which are comes in the
path of individual. Furthermore it will bring the strong relationship in an organisation. To make a
positive relationship will create a key which gives a successful growth rate within the industry.
To complete the desired goals and objective of the company it is important to make the personal
effectiveness plan which help the individual to become a successful entrepreneur and take the
growth in the company with high development rate.

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