Project Management Plan Template

This assignment presents a detailed project management plan template. It outlines key elements like project objectives, scope, deliverables, timeline, budget, risk assessment, communication plan, and quality standards. The document also includes a checklist for project closure and evaluation criteria to ensure successful project completion.

Assessment item 3
Name of Student & Number
Project Charter

Project Charter - Online Ticket Booking Project
Index
Project Description......................................................................................2
Part One......................................................................................................2
Measurable Organizational Value (MOV)..................................................2
Part Two......................................................................................................3
Scope Definition, Scope Management Plan & Resources.........................3
Part Three....................................................................................................5
Milestone List, Activities, Resource assignment & Cost estimation using
MS project Software.................................................................................5
Part Four......................................................................................................8
Assumptions:............................................................................................8
Risk Analysis & Plan.................................................................................8
Part Five......................................................................................................9
Quality Management Plan........................................................................9
Part Six......................................................................................................10
Project Closure & Evaluation..................................................................10
Appendix (Annotated Bibliography)........................................................10
References:...............................................................................................11
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Project Charter - Online Ticket Booking Project
Project Description
BT & Sons used to organize a show every year during November to
advertise their agricultural equipment since 2000. After this, it has been
renamed as Globex Corporation and is now arranging the show for
lifestyle equipment too. Many visitors visit the fair and tickets are being
sold at the ticket counter to get the entry. The revenue being generated
by the selling of tickets is directly donated to ICV charitable trust. For
conducting the show many volunteers are required. The show has become
so famous that crowd has increased like anything and volunteers are
unable to control their entry through the main gate only due to less rate
of ticket production than the crowd gathering especially on the first day of
the show. Globex thought to introduce online ticketing system to allow
visitors book their ticket from anywhere and reduce the load at gate &
volunteers, so they awarded the contract to develop the system to
Virtucon.
Part One
Measurable Organizational Value (MOV)
Area of Impact (Marchewka, 2005)
Ran
k
Areas Description
1 Operation
al
New online based ticketing system will help in reducing
the crowd at gate and reduce the complexity of
operation by volunteers
2 Strategy New system will provide better service to the customers
and hence the visitors will increase and the ticket
selling too, so the revenue
3 Financial The new system will generate more returns as the ticket
selling will increase many folds and in long run, it will
definitely be profitable
4 Customer The new system will bring cheer to the customers as
they will be able to book cheaper tickets by availing
discounts and don’t have to wait in the long queue.
5 Social The revenue generated shall be used for the betterment
of the society by ICV
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Project Charter - Online Ticket Booking Project
Two major Values:
Value Description
Do
more
New system will raise the volume of ticket selling and hence the
more generation of funds
Faster New system will make the system work faster and earn more
revenue for ICV
Measurable metrics:
Metrics Target
1 Increase ticket selling 1st year – 10%
2nd year – 15%
2 Increase revenue generation 1st year – 7%
2nd year – 12%
3 Reduce the overcrowding & pressure on
volunteers
1st year – 15%
2nd year – 25%
Part Two
Scope Definition, Scope Management Plan & Resources
Scope Definition: The scope of work is to develop the online ticketing
system for RALS. The tasks involved in this project related to the system
development are documented under in-scope & not in the scope of this
project is called the out-of-scope.
Scope Management Plan (PreparePM, 2017):
Identify
Requirement
All the needs of the project are it should be user’s
friendly, faster delivery of tickets, sell more, minimise
manual interfaces except checking at gate
In-Scope Plan, design and implement the system to enable
customers to book their tickets from anywhere and
using any hardware system. Provide the solution to the
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Project Charter - Online Ticket Booking Project
manual problems being faced at the show.
Out-of-Scope Maintenance service after 1 month of free service to
train the staff and resolve all operational issues
Deliverables User’s friendly, easy to use an online ticket booking
system
Acceptance
Criteria
Easy & faster access to book the ticket, provide
cheaper service to the customer and client and at the
same time provide error-free service
Resources:
People: Project Manager to lead the team successfully
Software Developer to develop the system perfectly
Software Lead to lead the team of technical people and
deliver the product
Network Analyst to analyse the network
Web Manager to design, develop and manage the Web
page
Database Designer to design the database
Technology: high-end system with conferencing technology
Facilities: office set-up with high bandwidth internet facility
Others: vehicle for daily transporting and travel for training purpose
MS project Snapshot:
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Project Charter - Online Ticket Booking Project
Part Three
Milestone List, Activities, Resource assignment & Cost estimation using MS
project Software
Work Breakdown Structure (Gordon & McDonough, 2016)
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Project Charter - Online Ticket Booking Project
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Project Charter - Online Ticket Booking Project
Milestone List with dates:
Resources assigned to each activity:
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Project Charter - Online Ticket Booking Project
The Estimated Cost associated with each activity (Bottom-Up Estimation
technique): (Academlib, 2017)
MS Project file:
Part Four
Assumptions:
No budget constraints, no resource availability constraints during
the project phase.
No unknown risks so reserve not kept or added to the estimated
cost.
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Project Charter - Online Ticket Booking Project
Risk Analysis & Plan
Risk
No.
Description Likelihoo
d
Impa
ct
Produ
ct
Ran
k
Own
er
Mitigation /
Response
Plan
1 Initiation:
wrong
identification
of
stakeholder
big threat to
scope
8 4 32 3 Proje
ct
Mana
ger
Need to
approve
the
identified
stakeholder
s by RALS
representat
ive
2 Planning:
wrong
gathering of
information
or
requirement
finalization
from wrong
stakeholder
analysis &
responsibility
matrix
7 7 49 1 Proje
ct
Mana
ger
Requireme
nt approval
is required
to be done
at every
stage to
avoid such
situation
3 Execution:
unable to
manage
stakeholders
due to their
wrong
expectations
by wrongly
identified
stakeholders
9 5 45 2 Proje
ct
Mana
ger
Requireme
nt approval
is required
to be done
at every
stage to
avoid such
situation
4 Monitoring:
unnecessary
increase in
scope of work
due to wrong
requirement
finalization
5 5 25 4 Proje
ct
Mana
ger
Requireme
nt approval
is required
to be done
at every
stage to
avoid such
situation
5 Closing:
incomplete
submission of
procurement
documents
can delay the
project and
3 2 6 5 Proje
ct
Mana
ger
Intermediat
e document
submission
must be
maintained
to avoid
last minute
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Project Charter - Online Ticket Booking Project
close
demobilize
resources
chase and
complete
the project
in budgeted
time and
cost.
Part Five
Quality Management Plan
Team’s Objective: The members must try to maintain the quality things
and by the same time should meet the assistant’s wants. All the dangers
should be checked avoid any extension of time and work. All the identified
requirements should be passed within the mentioned time. All the co-
workers should concentrate to make the project properly and to avoid any
escalation.
Verification Activity:
Activity Target
All the stakeholder’s wants are met 11/June/2018 (end of the
project)
On time delivery of the project should be
ensured
11/June/2018 (end of the
project)
The cost of the project should not get
increased
11/June/2018 (end of the
project)
Validation Activity:
Activity Target
Quality standards should meet 11/June/2018 (end of the
project)
The affirmation against the set criteria and
MOV of basic things should be done before
11/June/2018 (end of the
project)
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Project Charter - Online Ticket Booking Project
closing their work
Each stage should be endorsed during the
time of completion against each benchmark
criteria
11/June/2018 (end of the
project)
Part Six
Project Closure & Evaluation
Checklist for Closure of Project: (Anglesey County Council , 2012)
Value criteria of earning should be maintained in the project
All the expectations of high interests of the clients should meet
All the documentation is submitted without missing.
All the quality standards are required to meet
Lessons which are learned is noted after meeting with RALS and the
project team.
Evaluation: (Estates Services, 2017)
Did the ticket booking start before the start of the show?
Can the increased profit cross the figure of 7% more than the last
year?
Can more money be donated to ICV?
Can the excessive pressure on volunteers in controlling crowd be
reduced?
Appendix (Annotated Bibliography)
Appendix-1:
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Project Charter - Online Ticket Booking Project
Appendix-2:
Appendix-3:
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Project Charter - Online Ticket Booking Project
References:
Academlib. (2017). 4. Cost Management. Retrieved September 18, 2017,
from https://academlib.com:
https://academlib.com/3369/management/cost_management
Anglesey County Council . (2012). End of Project Evaluation & Project
Closure. EU Project Management Guidelines, 1-14.
Estates Services. (2017). The Key Performance Indicator Evaluation
Process (KPI Process). Retrieved September 8, 2017, from
www.admin.ox.ac.uk:
https://www.admin.ox.ac.uk/media/global/wwwadminoxacuk/localsit
es/estatesservices/documents/capitalprojects/
KPI_Process_Guidance_Note.pdf
Gordon, A., & McDonough, M. (2016). What is a Work Breakdown
Structure? Retrieved September 28, 2017, from brighthubpm.com:
http://www.brighthubpm.com/templates-forms/2645-what-is-a-work-
breakdown-structure/
Marchewka, J. (2005). Information technology project management:
Providing measurable. New Jersey: John Wiley & Sons.
PreparePM. (2017). Project Scope Management. Retrieved September 28,
2017, from http://preparepm.com:
http://preparepm.com/notes/scope.html
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