Operational Management Approaches

MANAGEMENT AND
OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 Define as well as compare the various characteristics and role of a manager and a leader..3
P2 For the implementation in various situational context some example of leader's role and
manager's function..................................................................................................................4
P3 different theories situational leadership, system leadership and contingency leadership. 5
P4 explain various key approaches to the operational management.....................................6
P5 To achieve business objectives importance as well as value of operation management 8
P6 Factors that influence the operational management as well as decision making through
leaders and managers..............................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Operational management can be defined as a practices of business that helps in creating
high level of the efficiency of a firm. It can convert the labour and materials into the goods as
well as services as productive as possible to maximization of the profit (Pavlineri, Skoulikidis.
and Tsihrintzis., 2017). Present report lay emphasis on the Corus Company which is a part of the
Tata steel Group. It is the known as the world's largest steel producer revenues around 12 billion
Euro. It produces 20 million steels every year. It defines as well as compare the various
characteristics of a manager and a leader. Furthermore explain the key features of operational
management as well as role of managers and also mention their importance and also discuss
impact of the operational management and decision making through leaders and managers.
MAIN BODY
P1 Define as well as compare the various characteristics and role of a manager and a leader.
DEFINITION OF LEADER
Leader can be defined as a person who commands or leads a certian group of people with
a vision in such a way that it can become their vision (Jabbari-Sabet and et.al., 2016). A leader
assists its employees in making strategy to accomplish goals as well as acquire a good caution
with the other qualities such as motivating the employees, developing a trust relationship among
stakeholders, creating teams and innovation.
A leader acts as a representative of the firm at all level of the firm. He is the person who
encourages people to work together as a team to achieve their task as a mentor or a guide (White,
2016).
DEFINITION OF MANAGER
A Manager is a title which is given to person in an organisation which designates
employees and also leads various functions and department in a company (Svara, 2016). They
have the authority to hire or fire the workers there are different level of managers who are
present within the organization such as top-level managers, project manager, functional manager
and general manager.
The Manager has to perform different roles in the organisation, for example top-level
manager are answerable for the visions as well as mission of the firm, project managers are
answerable for the accomplishing a particular project, functional managers pledged for various

areas of their work such as marketing, accounting and sales and also the general manager is
responsible for the various activities which is occurred in the business.
Role and characteristics of a leader and manager
Difference between role and characteristics of leader and manager can be explained
below:
Role of leader and manager:
Leader Managerial
Role of leaders and managers
Leaders of Corus create a vision and inspires
and engages people towards its. Also leader
plays an important role in turning vision in
reality (Ruan and et.al.,2019).
Manager of Corus is focusing on the setting
goals and also measures the goals and works
towards the achievement of organisational
goals.
Leader of Corus play an important role in
bringing the changes in the organisation as they
are always ready for embracing change.
Mangers of Corus always stick to their work by
refining the organisational systems, process
and structures.
Leaders of Corus are always willing to take
risks.
Manager of the company play a vital role in
controlling risks.
Characteristics of leaders and managers
A leader of Corus is visionary as they are
create vision for the employees of the
organisation.
One of the major characteristics of manager of
Corus is that they are highly experienced.
Also, leader of the organisation are courages as
they are always willing to take risks in the
business which can lead to the success of the
organisation
Another important characteristic is the
manager of the company has got effective
communication skills (Mooijman and et.al,
2015).
Leaders of the Corus are outstanding planners
which is considered important strength of a
leader.
Manager of the company are very
knowledgeable which can prove beneficial for
the company in achieving the competitive